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| 14:37.36 | scgm11 | mjordan: are you here? |
| 14:37.56 | scgm11 | I´ve uploaded a full backtrace of the crash https://issues.asterisk.org/jira/browse/ASTERISK-19851 |
| 14:38.04 | scgm11 | I think is manager related |
| 14:48.50 | Qwell | rtf? O.o |
| 14:48.58 | scgm11 | txt |
| 14:49.05 | scgm11 | the one of today |
| 14:49.18 | scgm11 | backtrace.txt |
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| 15:07.17 | scgm11 | Qewll: I´m here is more is needed |
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| 16:29.40 | scgm11 | Qwell: any comments on the backtrace? |
| 16:58.58 | scgm11 | matt are you here? |
| 16:59.34 | scgm11 | I don't have anything with tis on the manager |
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| 17:41.57 | scgm11 | I uploaded to https://issues.asterisk.org/jira/browse/ASTERISK-19851 |
| 17:42.00 | scgm11 | another backtrace |
| 17:42.10 | scgm11 | this time the system was in a deadlock |
| 17:42.16 | scgm11 | when I tried core show locks |
| 17:42.18 | scgm11 | it crashed |
| 18:26.55 | mjordan | scgm11: I'm not sure how you could have gotten the system into that state. Somehow the lock tracking mutex was never initialized, but you managed to perform a core show locks on the system. I think, however, that we're getting afield of what your problem is. Have you tried running under valgrind? |
| 18:27.26 | scgm11 | that will affect the performance of the system |
| 18:27.32 | mjordan | very much so |
| 18:27.44 | scgm11 | and is a production site I cannot do that |
| 18:27.50 | scgm11 | as I told in the incident |
| 18:28.15 | scgm11 | this site is making 10000 calls per day and cannot put them under valgrind |
| 18:28.30 | mjordan | Do you have a test system anywhere? |
| 18:28.48 | scgm11 | yes, but with 4 phones |
| 18:28.55 | scgm11 | has no crashes |
| 18:29.04 | mjordan | is it in a similar configuration, i.e., manager, the same types of phones, etc.? |
| 18:29.26 | scgm11 | more or less yes, but is with 1.8.13 RC1 |
| 18:30.05 | scgm11 | but doesn't have the same connections that has the other site |
| 18:30.26 | mjordan | I'd take the version they have, run it under valgrind on your test system, using similar work flows to what they have. Manager connections using the same underlying connection types, SIP transactions using the same types of phones, etc. |
| 18:30.35 | mjordan | even if the volume isn't the same, the workflows would be similar |
| 18:30.50 | mjordan | capture the output in valgrind, and we can hope that it points us towards any problems that your site is seeing |
| 18:31.06 | mjordan | at this point, I can't reproduce or determine anything that would be causing the types of things you're experiencing |
| 18:31.18 | scgm11 | ok so I will give you today the response, I will make some calls |
| 18:31.42 | scgm11 | and try to get some data from the manager as much as I can and will upload the valgrind |
| 18:31.49 | scgm11 | is that ok for you? |
| 18:32.11 | mjordan | that's the best we can do at this point |
| 18:33.04 | scgm11 | ok then I will recreate with the test environment the best I can and make at least the operations involved in this |
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| 19:14.10 | scgm11 | mjordan, I attached a valgrind from a small site that use the same functions |
| 19:14.31 | scgm11 | I tried to use them all to see if you can see something on it |
| 19:14.52 | scgm11 | I could try for much time due to the system was impossible to work with, not even one call |
| 19:15.07 | scgm11 | sounded ok |
| 19:23.26 | leifmadsen | yep that's what valgrind will do |
| 19:23.39 | scgm11 | I have 3 more crashes |
| 19:23.45 | scgm11 | uploaded 3 more full backtraces |
| 19:24.03 | leifmadsen | if they are the same crash, or happening in the same areas, please don't continue uploading multiple backtraces to the same issue |
| 19:24.05 | scgm11 | I´m not being able to have much time on 1.8 |
| 19:24.22 | leifmadsen | one backtrace done correctly is typically enough unless requested for another |
| 19:25.21 | scgm11 | I see 2 that seems manager related and other 2 that I don't know exactly if are the same issue |
| 19:29.07 | scgm11 | I put the backtraces now in the corresponding issue https://issues.asterisk.org/jira/browse/ASTERISK-19851 |
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