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| 10:14.18 | vlad_starkov | May I ask someone with +op to unban me on #asterisk? |
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| 21:01.06 | vslap | mjordan: Hi you just closed my bug due to no response. I've had to work around it for the time being, I'll try to get logs and get it reopened when I do. Just wanted to say, there is only one call in the log and it was to 7,147240410 and it is indeed every time when I have that specific config. |
| 21:01.13 | vslap | RE: https://issues.asterisk.org/jira/browse/ASTERISK-23541 |
| 21:12.10 | vslap | Im guessing the issue is : [Apr 8 16:37:18] DEBUG[13070][C-0000015d] chan_sip.c: Sending reinvite on SIP '121ad393320420de7276f4cc42b90482@38.96.43.209:5060' - It's audio soon redirected to IP 10.42.3.106:5004 |
| 21:15.38 | mjordan | vslap: When you can provide the information Rusty requested, we'll re-open it. Right now, we haven't been able to reproduce the issue, and the logs don't contain sufficient context to know what is occurring. |
| 21:16.04 | mjordan | vslap: a pcap and/or having the channel driver debug on is pretty much needed. |
| 21:16.16 | mjordan | when you have the information, we'd be happy to reopen it |
| 21:16.18 | mjordan | just let us know |
| 21:16.18 | vslap | Ok. All that was happening on the system was the call going out. And I think the channel debug was on. |
| 21:16.29 | vslap | https://issues.asterisk.org/jira/secure/attachment/49901/call.log |
| 21:16.38 | vslap | Its hard for me to get a pcap on this system, the network is lively. |
| 21:16.41 | mjordan | hum. |
| 21:16.43 | mjordan | looks again |
| 21:17.14 | mjordan | What are the IP addresses involved? |
| 21:17.27 | mjordan | of Asterisk and the endpoints? |
| 21:18.15 | vslap | 10.42.0.20 is the asterisk box on the lan side. the originating phone was 10.42.3.106, one second for the "wan" ip of the asterisk and the other side endpoint. |
| 21:18.31 | mjordan | k. Please provide that on the issue. |
| 21:18.48 | mjordan | If you have a NAT in the middle of this, however, there's a good chance that direct media wouldn't work in the first place |
| 21:19.12 | vslap | Basically what was going on was, no audio on one side of the call. |
| 21:19.15 | mjordan | the media that Asterisk attempted to negotiate the media to is 10.42.3.106, which isn't the Asterisk IP |
| 21:19.23 | vslap | The reason was, it was telling the other end to contact my internal lan directly. |
| 21:19.39 | mjordan | yup, that's what happens with direct media when you have a NAT |
| 21:19.51 | mjordan | it tells the phones to send the media to each other |
| 21:19.56 | vslap | Well, I was telling it directmedia=no don't reinvite. |
| 21:20.05 | vslap | And it was still trying to. |
| 21:20.21 | mjordan | Ah, okay |
| 21:20.44 | mjordan | Please update the issue. I'll reopen it |
| 21:20.56 | vslap | Ok what do you need ideally to reopen it? |
| 21:20.59 | mjordan | But whoever works on it would want the information |
| 21:21.13 | mjordan | Just the IP addresses of the phones involved, where the error actually occurs, and what was expected |
| 21:21.23 | mjordan | sometimes the only thing we need is the problem _very_ clearly explained |
| 21:21.30 | vslap | I don't know where the error occurs. |
| 21:21.33 | vslap | I just think thats it. |
| 21:21.41 | mjordan | vslap: yes you do, you just pointed it out to me :-) |
| 21:21.47 | vslap | I mean yea. |
| 21:21.53 | vslap | I was in #asterisk and told to post that. |
| 21:21.59 | vslap | After we did QA for a bit. |
| 21:22.24 | mjordan | k, but you have to remember, whoever talked to you in #asterisk is probably not the person who has to reproduce the issue, find the bug, and fix it |
| 21:22.41 | vslap | Yea I get that. I do software :) I thought it was obvious from the title. |
| 21:23.08 | mjordan | just add the IP addresses and the point where the re-INVITE was sent out |
| 21:23.12 | mjordan | that should be sufficient. |
| 21:23.26 | vslap | Ok, if they do need other stuff I can try and grab it when the system is idle in 2 or so hours. |
| 21:23.46 | mjordan | nope, I think you do have enough information. The confusion was where in the log file the re-INVITE got sent out |
| 21:23.51 | mjordan | and where it was supposed to go |
| 21:24.10 | vslap | Yea, No reinvite, wanted it to all get proxied via the server for that particular outbound connection. |
| 21:24.33 | vslap | I have a temporary network hack in place that resolves it outside of asterisk. |
| 21:34.15 | vslap | Oh, what I did is basically bunch the phones through my firewall. I didn't want to do this, just punch the asterisk box alone. |
| 21:34.25 | vslap | To resolve it, I just opened them up. |
| 21:36.28 | vslap | What I see though is my phone connecting straight to my SIP provider. |
| 21:42.05 | vslap | Anyways I added the info. |