| 07:19.55 | *** join/#asterisk-bugs tzafrir (~tzafrir@local.xorcom.com) |
| 12:46.26 | *** join/#asterisk-bugs newtonr (RustyNewto@nat/digium/x-veulcliwouewgceb) |
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| 13:22.13 | *** join/#asterisk-bugs crisderock (~Hausmeist@ip9234e635.dynamic.kabel-deutschland.de) |
| 13:22.16 | crisderock | hi |
| 13:24.27 | crisderock | i have a little problem with asterisk 11.13 (and previous versions). i write a macro with ael and the parser generates this macro with extension ~~s~~. now, if i use the application Dial and with M(macroname), asterisk looks for extension s in the macro |
| 13:24.39 | crisderock | is this my fault or maybe a bug? |
| 14:12.29 | *** join/#asterisk-bugs kharwell (kharwell@nat/digium/x-yzwgijccevzybepp) |
| 15:38.44 | *** join/#asterisk-bugs cbanta (~cbanta@c-50-158-244-235.hsd1.il.comcast.net) |
| 18:12.23 | *** join/#asterisk-bugs ddickenson (uid179041@gateway/web/irccloud.com/x-udwaijibnuxmajsy) |
| 18:15.31 | ddickenson | hello all |
| 18:18.44 | ddickenson | I have a bug that's come up in an asterisk13/dpma/pjsip environment and was told that it was known and specific to pjsip, however I've started building everything on chan_sip again (on another install/server/location) and have just seen the same issue happen on a fresh install that just went live today. I've been unable to track down a root cause thus far |
| 18:18.45 | ddickenson | and I'm hoping someone has an idea which way to point me. It basically manifests as a flood of the following message on the command line that tends to either crash asterisk or run the box out of memory and then crash asterisk astobj2.c:119 INTERNAL_OBJ: user_data is NULL |
| 18:19.09 | ddickenson | also I'm new to this process but I saw this chan mentioned on the forums |
| 18:33.40 | kharwell | Hi ddickenson I've searched our issue tracker and while I saw a couple of issues that sounded familiar they have all be closed for one reason or another. |
| 18:34.11 | kharwell | I'd suggest creating a new issue with your findings. Here is a link to get you started: https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines |
| 18:34.35 | kharwell | And a link to the issue tracker itself (can also be found on the above linked wiki): https://issues.asterisk.org/jira |
| 18:41.44 | ddickenson | Will do, thanks |
| 18:49.19 | ddickenson | I've noticed that on both systems I see the following (or sometihng similar) before each crash in the logs http://hastebin.com/hihucupune.vbs |
| 18:50.11 | ddickenson | Always some issue with the queue app trying to transfer to a Local channel that doesn't work. In this instance I think there is actually a problem with this user not being online but that still ought not take down the system |
| 18:50.33 | ddickenson | working through getting it on the issue tracker but taking a bit as this is the first time I've done this. |
| 18:52.56 | ddickenson | I'm certainly hoping this is an issue somehow with my config, while I've been building these things since '09 every build is on different code and with different tech so it's always an adventure, I'm trying, however to find a workable stable "standard" to move all my installs to but this keeps biting me |
| 18:56.32 | kharwell | If you are not already signed up for the asterisk-users mailing list I'd highly recommend doing so: http://lists.digium.com/mailman/listinfo/asterisk-users |
| 18:56.53 | kharwell | And If you have suspicions about part of your configuration you could post relevant sections of it on the list and someone might be able to spot something |
| 19:01.45 | ddickenson | Well that's sorta the thing. I wouldn't know what part of the config it is if it is in fact me. Now that I'm back on chan_sip I'm pretty confident in my configs because I've got a group of custom functions that I just #include in my extensions.conf file every time and then just build the unique stuff for the system in the main dialplan config file. |
| 19:01.45 | ddickenson | Likewise most of my base configs for the other conf files are copied and pasted from known working systems and then modified, which could be a problem going from 1.8 to 13 or something but everthing seems to be working and not throwing errors on the command line for weeks at a time, then this will happen. |
| 19:03.35 | ddickenson | The system I originally caught this problem with was ast 13cert2 with dpma and pjsip. I was having it daily until I got my phone firmware updated and then it happened only every couple weeks (obviously still too much on a production system) but they are limping along until I finished my install today and I had planned on rebuilding them on chan_sip in order |
| 19:03.36 | ddickenson | to "fix" the issue and bang... happened on the config I thought was going to be the stable one! |
| 19:04.14 | ddickenson | I'm signed up for the mailing list but I only get it every so often, how often does it come out? |
| 19:06.20 | ddickenson | Guess I should also mention that In attempting to troubleshoot that original system I rebuilt asterisk on 3 different versions (two of them certified) 2 versions of dpma and 2 versions of d40 firmware |
| 19:35.42 | kharwell | As far as the mailing list goes it probably depends on your settings. Mine are set to receive emails when posted so I get several a day. However if you have yours set to batch then it would come at less regular intervals |
| 19:37.25 | ddickenson | Ahh, that's probably it. I bet when I signed up I was thinking "don't flood my inbox" |
| 19:37.35 | kharwell | Is 13-cert2 the latest version of asterisk you have tried it on? If so it might be worthwhile trying a new version 13.1-cert8 I believe is the latest version in that line. However there is now a 13.8-cert1 available too: http://downloads.asterisk.org/pub/telephony/certified-asterisk/ |
| 19:38.17 | ddickenson | No that was the first, I then tried 13.1-cert8, then the latest 13.9.1 which is where I saw the bug today |
| 19:39.48 | ddickenson | it was Digium support that told me the issue was known and was with dpma/pjsip combo and he's the one who recommended moving back to chan_sip (which I thought was odd considering the keynote at astricon last year saying it was all "ready for prime time") |
| 19:40.50 | ddickenson | I may move back to the cert branch this evening on this box since moving to the bleeding edge didn't fix the issue |
| 19:42.39 | ddickenson | also seeing weird "Error building JSON from '{s: s, s: s, s: s, s: s, s: s, s: s, s: s, s: s}': Invalid UTF-8 string. that appear to belong to the handful of phones that throw errors when trying to access the phone's voicemail app... at least that's the best I've been able to come up with |
| 19:43.06 | ddickenson | updated firmware, rebooted phone, reconfigured dpma portion of phones... can't catch a break today |
| 19:59.08 | newtonr | ddickenson, if its a known bug it should already be in the tracker. I'd ask your support rep what the issue number is. |
| 19:59.28 | newtonr | There is a chance the rep could have meant that it is a design limitation and not an actual bug. |
| 20:01.09 | newtonr | Like kharwell I can't find anything on the tracker that sounds similar and isn't closed/fixed already. |
| 20:02.12 | ddickenson | This was several weeks ago so I doubt I'd be able to get ahold of the person even if I knew their name. He said it was 'a known issue with the current version of dpma with pjsip' and he mentioned that it was the same way in switchvox, which prompted me to mention that I was using vanilla asterisk again which caused him to say he was just using it as an |
| 20:02.13 | ddickenson | example... |
| 20:04.06 | ddickenson | come to think of it, I started the thing with email but got irritated because I was trying to troubleshoot a production system and was getting emails that didn't even address the previous message once ever 1.5 days. That's when I realized I should be calling instead! |
| 20:04.12 | ddickenson | Might have a name in those if I can find the emails |
| 20:06.09 | newtonr | I'll ask our DPMA guy, maybe he knows about it |
| 20:06.24 | ddickenson | oh geez |
| 20:07.09 | ddickenson | I looked back at the emails and completely forgot that I was experiencing two issues at the time... the one that was "known" had to do with transfers getting stuck on the screens of the phones and having to reboot them to fix it |
| 20:07.20 | newtonr | Ahh |
| 20:07.28 | ddickenson | dpma downgrade to 2.something fixed that |
| 20:08.56 | newtonr | Well, whatever current issue you are facing, you might ask about it on the users list, or community.asterisk.org (or both) and that will give people time to look it over. Usually you can get more eyes on it that way. If no one knows what is going on then that is a good sign it is a bug, then you can file an issue on the tracker like kharwell mentioned. |
| 20:09.12 | newtonr | I'm not real familiar with DPMA so I won't be much help on that side. |
| 20:09.50 | ddickenson | thanks |
| 20:20.32 | ddickenson | https://community.asterisk.org/t/asterisk-error-astobj2-c-user-data-is-null/49125 interesting... though I'm not using anything but digium phones |
| 23:04.35 | *** part/#asterisk-bugs kharwell (kharwell@nat/digium/x-yzwgijccevzybepp) |