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| 07:13.46 | [sID] | hello |
| 07:14.40 | [sID] | I have a problem with the fax. |
| 07:14.40 | [sID] | When I send a fax it has 3 pages are always sends the first and the rest is not sent. |
| 07:14.43 | [sID] | Has anyone had this problem already? |
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| 07:30.07 | r00f | [sID] i believe i was solving this before. for me, the problem was with tiff file format. i played with imagemagic parameters a little bit and it went all good |
| 07:30.22 | r00f | but it's been like 5 years since that |
| 07:30.26 | r00f | no memories |
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| 07:44.53 | [sID] | r00f: |
| 07:44.53 | [sID] | So far this has just about tiff |
| 07:44.53 | [sID] | That does not go all the parties |
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| 08:49.17 | midori-rus | hello where. I have a project where a I have to develope call-center with crm system. We going to make our own CRM system and connect it to asterisk. As i know the asterisk have a SOAP services, to do it. One question: is it possible to make outgoing call via our web interface? |
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| 08:55.09 | skrusty | midori-rus: take a look at Asterisk Manager Interface |
| 08:55.28 | skrusty | it allows you to Originate calls (setup a call) |
| 08:55.52 | talntid | a queue with strategy lestrecent, with a timeout of 15 seconds... does it move on to the next member of the queue? |
| 08:56.07 | talntid | or does only roundrobin do that? |
| 08:57.20 | [sID] | midori-rus: use vicidial |
| 09:00.56 | midori-rus | skrusty is it compare to PHP or it's need some controller to comunicate Asterisk and PHP? |
| 09:01.24 | midori-rus | for example communication by POST requests |
| 09:01.26 | skrusty | there will be a php framework for talking to AMI, just google "php asterisk AMI" |
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| 09:01.47 | rox | I am having Monitor and Mixmonitor cut recordings short when recording sip-sip bridged calls. Does anyone have an idea how to deal with this? |
| 09:04.50 | midori-rus | skrusty, I see. Thank you |
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| 09:30.32 | midori-rus | skrusty do you know anything about http://www.phpari.org/ ? |
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| 09:30.49 | midori-rus | I have found it in asterisk documentation |
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| 09:34.45 | skrusty | phpair is, i would guess, not what you want |
| 09:34.59 | skrusty | ARI is for writing your own asterisk application, like app_queue for example |
| 09:35.18 | skrusty | (app_queue isn't written using ari i should point out, it's just an example of what you could write using it :) |
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| 09:57.08 | midori-rus | skrusty o. I see |
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| 10:05.14 | cervajs2 | hello. is it possible read global variables from realtime? thanks |
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| 10:16.17 | wdoekes | cervajs2: in asterisk that's a contradiction in terms: global variables are one thing (stored in the "dialplan memory"), realtime is another (stored in some form of db) |
| 10:17.03 | wdoekes | if you're referring to using realtime (from db) variables as globals, then it's possible |
| 10:17.17 | wdoekes | see the REALTIME function (among others) |
| 10:18.42 | cervajs2 | wdoekes: which family i must use? the documentation on wiki.asterisk.org is not clear |
| 10:19.18 | cervajs2 | i want set global variable which will be loaded when asterisk starts. i dont want edit text files |
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| 10:24.26 | wdoekes | cervajs2: your own custom family? in extconfig you define from which db driver and which handle to use |
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| 10:25.06 | wdoekes | alternately you could use func_odbc for a more advanced config |
| 10:26.14 | wdoekes | or function DB with your custom family |
| 10:28.28 | wdoekes | .. which would talk to the AstDB (the default SQLite3 db) |
| 10:28.39 | wdoekes | ~thebook |
| 10:28.39 | infobot | Asterisk: The Definitive Guide, 4th Edition (ISBN 1-4493-3242-0) available at http://oreilly.com/catalog/0636920025894 - Asterisk: The Definitive Guide is released under a Creative Commons License (http://creativecommons.org/licenses/by-nc-nd/3.0/us/) and a version is available for reading online at http://www.asteriskdocs.org/ or see ~buybook |
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| 13:39.53 | stefan27 | if i start asterisk with 'asterisk -c 2> /tmp/test' i get stderr to file, but how do i edit safe_asterisk so that the spawned real asterisk process' stderr goes to file, it goes to /dev/tty9 now... even if i append 2>/tmp/test to the ASTARGS |
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| 14:07.54 | roler | I have asterisk with a PRI. When using follow me with Default set for "Change External CID Configuration" calls aren't successful. Time Warner says I need to enable RNIE (Redirecting Number Information Element) before they will configure our router to allow this behavior. Is this already enabled with asterisk? If not, how can I enable it? |
| 14:08.33 | Synthase_ | Check chan_dahdi.conf.sample |
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| 14:10.34 | roler | Synthase_; in /etc/asterisk I don't have that file. I have a .template but it's not educational |
| 14:11.42 | roler | found one online I think. http://www.voip-info.org/wiki/view/Asterisk+config+chan_dahdi.conf |
| 14:11.45 | Synthase_ | roler: http://doxygen.asterisk.org/trunk/chan_dahdi.conf.html |
| 14:12.40 | Synthase_ | Voip-info is a minefield of unknown, un-updated info. Depending on issue, it can be relevant, on others, woefully outdated. |
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| 14:20.33 | roler | Synthase_; I think I see a few options that may work for me. Do you know how I debug to see if this is working before calling Time Warner to enable this at the router level? Would "pri set debug on span 1" show it? |
| 14:21.15 | Synthase_ | That will allow you to see the relevant Q.931 messages, but without knowing what they are looking for, hard to say. |
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| 14:22.24 | Synthase_ | And if they are rejecting your call setup messages because you don't have that feature enabled, and won't do so until you prove it....you see the conundrum. |
| 14:22.45 | roler | Synthase_; they made it sound like there were two variables. I forgot their terminology but I likened it to email. You have the sender address and replyto address. So that means my "reply to" would be the inbound callers number, and the "sender address" would be a valid number on the trunk |
| 14:23.10 | Synthase_ | Caller & callee presentation |
| 14:23.24 | Synthase_ | You will see that with PRI debug |
| 14:23.53 | roler | thanks |
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| 14:25.43 | roler | Synthase_; I think I found it! append_msn_to_cid_tag |
| 14:26.54 | Synthase_ | Make sure they enable their switch so you can test. |
| 14:27.20 | RadJackson | Hello , i've got an Error on my server saying "Too many open files", my server is running asterisk 13. I've got more than 200 simultaneous outbounded call using auto dial call files. , i've increated the ulimit in asterisk file (ulimit -n 65536) , still same problem |
| 14:27.22 | RadJackson | any idea? |
| 14:27.49 | mjordan | are you using res_timing_pthread? |
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| 14:29.32 | RadJackson | I dont think so , plus the res_timing_pthread isnt loaded on modules.conf |
| 14:30.31 | RadJackson | but i have it on /usr/lib/asterisk/modules/ |
| 14:30.33 | RadJackson | should i delete it? |
| 14:30.57 | mjordan | on the CLI, enter 'timing test' |
| 14:31.04 | mjordan | which timing module does it say you are using? |
| 14:31.31 | RadJackson | "Using the 'timerfd' timing module for this test." |
| 14:32.52 | mjordan | k |
| 14:33.06 | mjordan | there was a file descriptor leak with that timing module that was recently fixed; that doesn't appear to be your problem. |
| 14:33.16 | mjordan | (or at least, the cause of your problem) |
| 14:33.28 | RadJackson | okey |
| 14:35.35 | mjordan | Does lsof show a large number of FDs opened by the Asterisk process? |
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| 14:36.36 | roler | Synthase_; thanks... I did just set this option to 'yes' and the call was rejected as usual. I didn't see my original caller id in the logs though... I wonder if I should still have them try and turn it on |
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| 14:44.31 | RadJackson | mjordan actually i've installed asterisk using contrib/scripts/install_prereq, i think i've a lot of modules loaded... |
| 14:44.38 | RadJackson | lsof | wc -l returns 40178 |
| 14:46.02 | *** join/#asterisk theron (~theron@199.201.64.130) |
| 14:46.09 | RadJackson | grepping "FD" returns 79 |
| 14:48.54 | mjordan | hm. |
| 14:50.27 | mjordan | that doesn't seem to be particularly high. |
| 14:51.28 | mjordan | 79, that is. |
| 14:52.35 | RadJackson | I will try editing security/limits.conf file to 500000 for soft and hard values |
| 14:52.39 | RadJackson | any risks ? |
| 14:53.12 | mjordan | well, if you really have a FD leak, you're just prolonging the inevitable. |
| 14:53.24 | mjordan | However, if Asterisk is only using 79 file descriptors, then that isn't your problem. |
| 14:53.50 | mjordan | Can you show the messages leading up to the ERROR message claiming "too may open files"? |
| 14:54.01 | mjordan | can you confirm that you don't have any channels lingering? |
| 14:54.13 | mjordan | And are there any indications of sockets being left open? |
| 14:55.44 | RadJackson | core show channels returns 6 calls, i don't think that there is any channels lingering, i will test and copy/paste the ERROR messages |
| 14:55.50 | RadJackson | i will use pastebin |
| 15:02.47 | RadJackson | http://pastebin.com/3KArm750 |
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| 15:04.49 | mjordan | just for the sake of sanity, what does running 'ulimit -a' say when executed from the Asterisk CLI? (That is: !ulimit -a) |
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| 15:06.43 | RadJackson | http://pastebin.com/58Lnnvsm |
| 15:08.07 | mjordan | hum. |
| 15:08.37 | mjordan | About the only thing to do next is to compile Asterisk with DEBUG_FD_LEAKS and try and see where the FDs are going |
| 15:09.40 | RadJackson | is there anyway to disable the timefd module ? is there any risk ? |
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| 15:11.43 | mjordan | RadJackson: it won't be timerfd |
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| 15:12.27 | mjordan | You can remove it if you want, but timerfd just provides timing for other modules. It shouldn't be causing any issues. |
| 15:12.38 | mjordan | the only module I'm aware of that had a leak that we fixed recently is res_timing_pthread |
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| 15:13.24 | RadJackson | and what does res_timing_pthread do ? |
| 15:17.18 | mjordan | it's another timing module. |
| 15:17.31 | mjordan | https://wiki.asterisk.org/wiki/display/AST/Timing+Interfaces |
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| 15:52.52 | MadHatter42 | anyone here used orkaudio ? |
| 15:52.52 | MadHatter42 | i have some voice traffic that i need to register |
| 15:52.52 | MadHatter42 | but i'm having issues with orkaudio |
| 15:52.52 | MadHatter42 | i can register calls with signaling on port 5060 |
| 15:52.52 | MadHatter42 | but i have also calls with a signaling on port 8060 |
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| 16:03.49 | rrittgarn | I use the paid Orkweb product... Their support is pretty decent |
| 16:04.01 | rrittgarn | not a ton of experience with the free one though |
| 16:04.05 | rrittgarn | personally hate tomcat |
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| 16:56.41 | btracht | is it possible to use pcapsipdump to filter dow to 2 numbers |
| 16:56.45 | btracht | * down |
| 16:57.20 | btracht | i have used '-n' to filter one number, but looking to monitor 2 numbers simultaneously |
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| 17:52.15 | Mango45 | $[$[${i}=5]|$[${i}=7]|$[${i}=13]|$[${i}=14]|$[${i}=15]|$[${i}=16]] |
| 17:52.19 | Mango45 | Is there a way to compress that code? |
| 17:55.03 | robmal | My god. What unearthly creature made you do that? |
| 17:57.00 | [TK]D-Fender | You don't need any of those internal expressions. |
| 17:57.08 | [TK]D-Fender | There goes about a quarter of it right there... |
| 17:57.31 | Mango45 | Really? |
| 17:57.39 | [TK]D-Fender | No, I just lied. |
| 17:57.44 | Mango45 | :P |
| 17:57.47 | robmal | :-) |
| 17:58.05 | Mango45 | How should I write it without them? |
| 17:58.08 | pabelanger | if i >12 and i< 17 |
| 17:58.18 | [TK]D-Fender | You know how you have it with them? REMOVE THAT |
| 17:58.35 | pabelanger | nukes the last 4 expressions |
| 17:59.19 | robmal | 5=i>12 |
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| 18:27.57 | gmalsack | hello everyone..... if anyone is aware of an asterisk based job opening please advise..... company I work for is being shutdown so I'm out of a job in a week or two... |
| 18:28.30 | Mango45 | That's a shame :( |
| 18:28.58 | robmal | gmalsack: I'm sorry to say this, but worldwide job search is still not possible. |
| 18:29.07 | BrokenSyntax | Create one? |
| 18:29.14 | gmalsack | lmao! |
| 18:29.44 | BrokenSyntax | A division of a company I used to work for was running a small local VoIP carrier. It isn't hard to maintain, residuals are good. |
| 18:30.55 | gmalsack | yea, looking at doing that. just not easy to build a client base quickly. and since the company is getting sued by the ftc there's no money for severances.... so guess who gets fucked!!! :-) |
| 18:31.06 | BrokenSyntax | You need about a 1:3 ratio of trunks to clients to be safe. I would even do corporate clients, set them up with a drop-in asterisk box (usually on a mini-itx system like the acer Veriton). It would use a PKI to vpn into my primary asterisk head server and they'd have access to their own dedicated trunks. |
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| 18:31.13 | BrokenSyntax | No building the client base is the hard part. |
| 18:31.33 | BrokenSyntax | I used to have a trunk provider who was very afordable and I could deal with the slow build-up. |
| 18:31.50 | BrokenSyntax | Advertise on bank and church bulletin boards I found works well in small communites. |
| 18:32.32 | BrokenSyntax | Damn about the getting sued thing... Probably makes it very difficult to take any of the client list with you. |
| 18:33.45 | robmal | In poland it makes it very difficult to move numbers to another operator, but it's still worth doing. |
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| 18:36.13 | gmalsack | yea, not really a market I want to get into anyways.... sales and customer service call center.... yuk... |
| 18:41.34 | BrokenSyntax | Hmm, yeah... I've considered it... but the problem with starting one, you can get 5-6 person contracts through some major companies, and engineer the infrastructure etc... but if you don't grow quickly enough, you're going to be one of the employees answering phones for a long time. |
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| 20:26.12 | SuperNull | hey guys, i need to upgrade a production server and i just did a little test (build from scratch not packages) and it appears i can literally just do 'make install' over top the previous release and then reboot and its good ? |
| 20:26.25 | SuperNull | reboot=restart asterisk |
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| 20:27.34 | [TK]D-Fender | depending if there are any leftover modules that may or may not be compatible, config differences, etc |
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| 20:34.37 | WIMPy | Usually it is that easy. But it depends you you special situation. |
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| 20:51.10 | SuperNull | okay well luckily it was just a bug update from 1.8.27 to 1.8.32.1 (even tho .2 is out i know). |
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| 21:13.04 | OurRoyalGabe | Anyone can recommend a handset that would seperate paging other handsets, locally, I am looking for a system that can do that with 8 stations |
| 21:13.14 | OurRoyalGabe | *allow paging seperate handsets |
| 21:13.52 | WIMPy | "seperate"? |
| 21:14.15 | [TK]D-Fender | handsets don't page other handsets |
| 21:14.20 | [TK]D-Fender | Handsets GET paged |
| 21:14.28 | WIMPy | Why not? |
| 21:14.42 | WIMPy | SIP is still P2P. |
| 21:14.58 | [TK]D-Fender | WIMPy: Don't confuse this poor guy :) |
| 21:15.12 | [TK]D-Fender | No dumb SIP phone is going to go set AA headers,e tc and doo all this... |
| 21:15.16 | WIMPy | Do I? |
| 21:15.29 | [TK]D-Fender | You will. I have faith in you ;) |
| 21:15.33 | WIMPy | I think I already did that. |
| 21:15.54 | WIMPy | And you can certainly doe the multicast thing. |
| 21:19.30 | OurRoyalGabe | yeah I am already too soft in the head for this as it is ROFL |
| 21:21.16 | WIMPy | But wasn't the thing that you didn't want paging? Or has that changed? |
| 21:22.40 | OurRoyalGabe | yeah that would be nice |
| 21:22.56 | WIMPy | What? Page or call? |
| 21:23.02 | OurRoyalGabe | to be able to have the multicast |
| 21:23.12 | OurRoyalGabe | from 1 handset to the other 7 |
| 21:23.13 | WIMPy | http://wiki.snom.com/Category:HowTo:Multicast_Audio |
| 21:24.15 | OurRoyalGabe | WIMPy, so you think any snom3xx, snom7xx, snom8xx, snomMP or snomPA1 series phone, and configure that multicast, get them on a switch, and should be okay to go? |
| 21:24.15 | [TK]D-Fender | OurRoyalGabe: Polycom > All |
| 21:24.40 | WIMPy | For example, yes. |
| 21:24.46 | OurRoyalGabe | [TK]D-Fender, I agree, love the HD voice speakerphone for $1500, however these guys are a broke school looking for the "cheapest" everything |
| 21:25.07 | [TK]D-Fender | OurRoyalGabe: And you can get Polycom handsets for < $100 USD |
| 21:25.25 | WIMPy | I guess you have to find out ig Grandstream does what you need, then. |
| 21:25.26 | OurRoyalGabe | Maybe I get the Polycom and give them the Budgetones |
| 21:25.26 | OurRoyalGabe | ROFL |
| 21:25.26 | [TK]D-Fender | OurRoyalGabe: So don't assume every product they make costs $1000 |
| 21:26.07 | OurRoyalGabe | [TK]D-Fender, last I checked the Polycoms were in the $150 range, glad they have some more competively priced products now |
| 21:26.31 | OurRoyalGabe | if they maintained their build quality, its gonna be an easy choice |
| 21:26.34 | [TK]D-Fender | Given you even MENTIONED Budgetone ... that sounds like 10 years ago |
| 21:27.20 | drmessano | We paid $90 ea for Polycoms 5 years ago.. Ummm |
| 21:29.12 | [TK]D-Fender | Polycom-Soundpoint-IP-331 = $85 at telephonydepot.com |
| 21:29.38 | drmessano | boom |
| 21:29.52 | [TK]D-Fender | Anyway.. checkout time, BBIAB |
| 21:31.48 | OurRoyalGabe | Damn |
| 21:31.50 | OurRoyalGabe | was gonna ask him |
| 21:31.58 | doop | ask away |
| 21:32.00 | OurRoyalGabe | if I can just get 8 of those Polycom 331's |
| 21:32.15 | OurRoyalGabe | and have them page one another, just with them having IPs and on the same network |
| 21:32.29 | OurRoyalGabe | without requiring any phone system |
| 21:32.32 | doop | don't know that that's possible OurRoyalGabe |
| 21:32.45 | doop | maybe you want to buy walkie-talkies |
| 21:33.25 | OurRoyalGabe | that is what I told them |
| 21:33.29 | drmessano | Just buy a Raspberry Pi, set up a small Asterisk instance |
| 21:33.32 | doop | anyway asterisk is relatively easy to set up if you know what you're doing with it |
| 21:33.32 | OurRoyalGabe | they said they want it to be private, and not battery operated |
| 21:34.03 | OurRoyalGabe | doop, drmessano, yeah, I figured I'd need a small asterisk setup |
| 21:34.19 | OurRoyalGabe | I have an older desktop I can format into an asterisk server |
| 21:34.23 | drmessano | So whats the big deal? Thats like 10 mins of work to set it up |
| 21:34.45 | OurRoyalGabe | no big deal, just too ignorant to wrap my head around the whole thing |
| 21:35.00 | drmessano | Put it on a RPi with a battery device charger and you have battery backup |
| 21:35.00 | doop | what's tripping you up? |
| 21:35.30 | OurRoyalGabe | I have to quote them a price, and if the phones or server is insufficient, then they are going to be standing there with their hands out waiting for something |
| 21:35.51 | doop | quote them a price for the hardware then an hourly rate for services |
| 21:36.07 | OurRoyalGabe | yep, that's what I'll do |
| 21:36.15 | OurRoyalGabe | and I'll pad in about 3 hours for the asterisk server setup |
| 21:36.20 | doop | give a rough estimate of how many hours you think it might take, but that's just a rough estimate |
| 21:36.48 | doop | and when you give that estimate, give an overestimate |
| 21:37.36 | OurRoyalGabe | I need to check to see if they have PoE on their switch as well |
| 21:38.02 | doop | anything else you can't wrap your head around? |
| 21:38.23 | OurRoyalGabe | definately but as of right now, it seems like I may have it figured out |
| 21:38.43 | OurRoyalGabe | 8 Polycom IP331s and an old desktop to serve as an asterisk server |
| 21:38.50 | doop | don't use an old desktop |
| 21:39.04 | doop | it'll die and also it will add a huge amount to the electricity bill |
| 21:39.21 | doop | get an rpi like drmessano said |
| 21:39.26 | *** part/#asterisk cervajs2 (~cervenka@gatekeeper.bm.ipex.cz) |
| 21:39.28 | OurRoyalGabe | so will look into a rpi |
| 21:40.21 | drmessano | They probably wont have PoE if they didnt buy specifically |
| 21:40.31 | drmessano | SO count on power supplies or an injector |
| 21:41.07 | doop | an injector at the switch end will be a lot easier to battery backup |
| 21:41.16 | doop | if they're demanding it work after the power goes out |
| 21:41.28 | doop | s/work/works/ |
| 21:41.42 | OurRoyalGabe | doop, found these http://www.metrolinedirect.com/soundpoint-ip-331-less-than-perfect.html?utm_source=googlepepla&utm_medium=adwords&id=78999824707&gclid=CIWs0_2G_sMCFQUdgQod1hEA0w |
| 21:42.15 | doop | dude |
| 21:42.20 | doop | don't buy beat up old shit |
| 21:42.32 | doop | it's not going to be your friend |
| 21:42.42 | drmessano | $85 from Telephony Depot |
| 21:42.54 | doop | ^^ |
| 21:44.10 | OurRoyalGabe | k |
| 21:44.56 | doop | you don't want to look bad when half the phones start failing because the switches are already way past their service lifetime |
| 21:45.09 | doop | or whatever |
| 21:45.24 | doop | these /are/ things with moving parts, yaknow |
| 21:45.48 | doop | anyway, like drmessano said, $85 is a great price |
| 21:45.57 | OurRoyalGabe | yeah definately |
| 21:46.04 | OurRoyalGabe | if it was me I'd buy a $150 unit |
| 21:46.13 | OurRoyalGabe | that is not the most entry level |
| 21:46.34 | drmessano | I dont see the benefit of just simply spending extra money |
| 21:46.56 | OurRoyalGabe | however these people are penny-wise, pound foolish, I offered them a solution with a rackmount asterisk server and a handset with a high number of positive reviews and they wanted to cut down |
| 21:46.57 | drmessano | I have 40 of the IP-331's deployed, and no one has once said to me in 4 years "Wonder if the $150 phone would be better" |
| 21:47.38 | doop | OurRoyalGabe: if they won't agree to the $85 phone then they are total sponge brains and you should find a new client instead |
| 21:47.53 | OurRoyalGabe | doop, you hit the nail right on the head |
| 21:48.12 | doop | i'm good at doing that |
| 21:48.20 | OurRoyalGabe | :) |
| 21:48.20 | drmessano | Thing is, the customer can cut it down all they want. If they want a Ferrari and only want to pay $5000 USD, you cant just sell them 1/10th of a Ferrari. Either they want it or they donrt |
| 21:48.49 | *** part/#asterisk marceloamorim (~marcelo@189-90-192-72.isimples.com.br) |
| 21:49.11 | OurRoyalGabe | drmessano, you are preaching to the choir here, I offered a RAID-5 NAS to a client they decided to go with a windows server with one hard drive for the same cost... and they have desktops with home premium |
| 21:49.15 | drmessano | You need to put together a package that works. If they dont want it, tell them to buy some intercoms from Radio Shack |
| 21:49.29 | OurRoyalGabe | every amatuer believes they know how to "get a deal" and we all know what ends up happening |
| 21:49.42 | doop | those will be cheap now that radio shack is going straight down the shitter |
| 21:50.24 | *** join/#asterisk sofltech (~sofltech@2601:3:1d00:460:d43e:8ef2:ca43:8a36) |
| 21:50.24 | OurRoyalGabe | knowing them they'll be piping that analog close-out intercom on the ethernet network and fry the switch |
| 21:50.33 | OurRoyalGabe | and the $3000 router they bought |
| 21:50.57 | drmessano | This is precisely why you need a slate of components for any given project. Pick a phone and a couple server standards based on the number of concurrent calls and features, throw it into a proposal, and if they dont like it, move on to the next customer |
| 21:51.32 | OurRoyalGabe | drmessano, right, I also want to be sure I am prepared to some degree to deal with a better customer further down the road as well |
| 21:51.35 | drmessano | The more you bow down to the customer and come up with shit proposal, the more YOU sold them the shit |
| 21:51.50 | OurRoyalGabe | drmessano, and they will spite you regardless, so there is no profit at the end |
| 21:52.46 | drmessano | You have to stand by what works.. If you use Polycoms as a baseline, and they insist on $45 handsets, you tell them "I dont offer $45 handsets, sorry" |
| 21:52.49 | drmessano | Done and done |
| 21:53.41 | drmessano | Thats the single biggest issue I have with many sellers in the Asterisk ecosystem |
| 21:54.22 | doop | drmessano: yeah the customer is not always as right as some sellers want to believe |
| 21:54.38 | OurRoyalGabe | doop, the customers are never right, that is why they are looking for an integrator for their solution |
| 21:54.43 | OurRoyalGabe | ROFL |
| 21:55.03 | OurRoyalGabe | otherwise they would have scoped out the equipment and hired someone to put it together for them already |
| 21:55.16 | doop | t OurRoyalGabe right, so put your foot down and say "this is what it is and this is what it costs." |
| 21:55.23 | drmessano | They'll offer a customer, in lieu of a $25000 Cisco solution, an Asterisk based solution with a more robust feature set, but since it's FOSS, they drop it on a $500 server and sell it to the customer from $600. Completely sucks the value from the product |
| 21:55.26 | OurRoyalGabe | by royal decree |
| 21:55.42 | doop | um, sure ok |
| 21:55.57 | doop | t drmessano exactly |
| 21:56.10 | sofltech | hi all - I'm still a newbie to Asterisk - but making great progess, in part thanks to the help I get on this board. |
| 21:56.20 | doop | this is not a board sofltech |
| 21:56.22 | doop | this is a channel |
| 21:56.23 | doop | lol |
| 21:56.25 | sofltech | true |
| 21:56.34 | sofltech | :-) |
| 21:56.44 | OurRoyalGabe | same here, thanks guys |
| 21:56.49 | doop | any time OurRoyalGabe |
| 21:57.10 | sofltech | I have a DAHDI channel that's showing "offhook". |
| 21:57.38 | sofltech | How do I tell it to "hang it up"? it seems to be a system issue, b/c I have dial tone on the analog line. |
| 21:57.52 | drmessano | It's like selling a customer a $1000 server with Windows Server 2012 on it for $2500, configured.. or the same hardware running a Linux distro for $1250 configured. Really? |
| 21:57.54 | doop | you hang it up by hanging up the phone on the other end |
| 21:59.01 | sofltech | thaks doop, no phone on the other end, this is going through a USB to analog connection. |
| 21:59.21 | doop | well something is shorting the circuit then |
| 21:59.22 | sofltech | I know there's dialton b/c I've got a phone plugged into another outlet in the office that runs off the same line. |
| 21:59.29 | sofltech | doop - agreed. |
| 21:59.41 | doop | well then what do you need our help for |
| 21:59.44 | doop | go find the short |
| 21:59.46 | sofltech | the thing is, I was able to dial out using it earlier today, no problem. |
| 21:59.58 | doop | alllll right |
| 22:00.10 | doop | what happens when you restart the system |
| 22:00.39 | sofltech | I was about to try that, was hoping there was a way to do a software hang up. |
| 22:00.55 | sofltech | are you talking about restarting asterisk or the entire box? |
| 22:00.59 | doop | let's just start with the easy method |
| 22:01.04 | sofltech | hangup or reset. |
| 22:01.14 | doop | you can restart or you can manually bring down and restart asterisk and dahdi |
| 22:01.29 | doop | then manually bring up dahdi then asterisk |
| 22:01.34 | doop | but a reboot is less work |
| 22:01.45 | sofltech | I tried manually restarting asterisk and dahdi, let me try it one more time, if not a reboot is in order. |
| 22:01.47 | sofltech | brb |
| 22:05.26 | sofltech | so I just tried stopping the dahdi service and I got this message: Unloading DAHDI hardware modules: rmmod: ERROR: Module amf_usb is in use |
| 22:05.36 | doop | just...restart the system dude |
| 22:06.03 | sofltech | doop, doing that now... |
| 22:06.05 | doop | restarting will bring everything up cold and tell us if it's a problem with the circuit or not |
| 22:08.40 | WIMPy | USB FXO? |
| 22:10.06 | sofltech | yes - http://amfeltec.com/products/piranha-usb-fxo-adapter/ |
| 22:10.44 | sofltech | Client's insisiting :-( I've recommended SIP via provider, they're thinking about it. |
| 22:11.07 | doop | fuck what the client insists on |
| 22:11.14 | doop | tell them they're stuck in the 20th century |
| 22:11.41 | sofltech | I did, which is why they're thinking about it :-) hoping that they realize the err of their ways. |
| 22:11.55 | doop | we just had this conversation two screens ago |
| 22:12.03 | sofltech | yep, i saw that, lol |
| 22:14.06 | sofltech | ok, so upon reboot, it tells me that No DAHDI modules on the system. Not starting |
| 22:14.15 | sofltech | when I attempt to restart dahdi. |
| 22:14.24 | sofltech | asterisk starts fine |
| 22:14.33 | doop | did you set the dahdi modules to load at boot? |
| 22:14.33 | *** join/#asterisk FreezingCold (~FreezingC@135.0.41.14) |
| 22:15.02 | sofltech | doop - probably not, where / how within asterisk do I do that? |
| 22:15.52 | sofltech | all I'm doing is trying to start the dahdi service vi command line... that's when I get this error. |
| 22:16.12 | doop | what does dmesg say when you unplug and plug back in the usb dongle |
| 22:16.49 | doop | and does the usb dongle have its own driver that needs to be loaded? |
| 22:18.01 | sofltech | yes, usb has its own driver, let me check if that has to start as well, when I rebooted last time, I went through the process of re-installing dahdi and the usb drivers and than it all worked. |
| 22:18.02 | *** join/#asterisk [TK]D-Fender (~joe@64.235.216.2) |
| 22:18.16 | Penguin | Does INC() do the same as $[${myVar} + 1] ? I just found out about INC() and DEC() today! |
| 22:19.38 | mjordan | Penguin: yes |
| 22:19.55 | Penguin | How long have those functions been available? |
| 22:20.01 | sofltech | ok, according the the usb device manual, you don't need to start the usb drivers separately, starting the dahdi service will start everything up. |
| 22:20.01 | mjordan | loooong time |
| 22:20.08 | Penguin | Since 1.2? |
| 22:20.16 | mjordan | Set(foo=${INC(foo)}) |
| 22:20.56 | Penguin | I've been doing Set(myVar=$[${myVar}+1]). |
| 22:21.18 | Penguin | (or something very similar) |
| 22:22.17 | Penguin | Oh... but I think I see why that might not work for me in some cases. |
| 22:22.27 | Penguin | I usually increment a value to the astdb. |
| 22:22.54 | mjordan | to be frank, it's been so long I can't find it in the ChangeLog, which means probably 1.4 or early 1.6 |
| 22:23.04 | mjordan | Penguin: You still can |
| 22:23.16 | mjordan | It's the same thing as the evaluation that you have above |
| 22:24.10 | Penguin | I think it would have been something like Set(DB(some/key)=$[${DB(some/key)}+1]) |
| 22:25.17 | Penguin | If INC() expects only the variable name, how would I go about using it with a DB value? |
| 22:25.30 | *** join/#asterisk [[thufir]] (~thufir@96.48.128.162) |
| 22:25.50 | Penguin | without assigning the value to a variable first. |
| 22:27.25 | mjordan | ${DB}? |
| 22:27.39 | mjordan | ah |
| 22:27.40 | mjordan | hm. |
| 22:28.05 | mjordan | looks |
| 22:28.05 | Penguin | I don't think it will work for that use case. |
| 22:29.02 | mjordan | actually, it probably will |
| 22:29.03 | *** part/#asterisk [[thufir]] (~thufir@96.48.128.162) |
| 22:29.19 | mjordan | due to the magicry of pbx_builtin_setvar_helper |
| 22:29.24 | mjordan | INC(DB(foo)) |
| 22:29.29 | Penguin | oh! |
| 22:29.29 | mjordan | or whatever you want to pass to DB |
| 22:29.39 | Penguin | That's an idea. I'll test it that way. |
| 22:38.03 | sofltech | ok, so according to this article: http://community.freepbx.org/t/solved-dahdi-install-issues/13565/2 the dahdi install has to be in the corresponding kernel directory that matches my kernel version. |
| 22:38.43 | sofltech | in looking at my install, my kernel version directory does not have the dahdi directory, I'm going to try and reinstall it. |
| 22:42.30 | Penguin | sofltech: Are you using packages or installing kernel and dahdi from source? |
| 22:43.32 | sofltech | source |
| 22:43.47 | sofltech | ok, so reinstall worked, I'm going to reboot and see if it sticks. |
| 22:44.17 | Penguin | You probably installed a new kernel after dahdi was installed. |
| 22:44.43 | Penguin | If that's the case, you'd have to rebuild/reinstall dahdi on the new kernel. That's probably what you just did. |
| 22:44.46 | sofltech | I can tell you I didn't do it manually, it could have done it automatically on reboot. |
| 22:45.01 | Penguin | Then you'd be using packages. |
| 22:45.17 | Penguin | Most distros use packaged kernels, anyway. |
| 22:45.49 | Penguin | Because of that, I suggest using the dahdi packages that match the kernel versions when they are available. |
| 22:45.50 | sofltech | what I mean is that I'm not sure if the system did an auto kernel update on restart or not, but I did find other kernel versions which had the dahdi dirs in them. |
| 22:45.56 | sofltech | so what you're suggesting makes sense. |
| 22:46.23 | Penguin | If dahdi packages are not available, you'll end up rebuilding dahdi after each kernel upgrade that happens. |
| 22:46.59 | Penguin | And that's not really a big deal, as long as you're aware of what's going on so you can address it. |
| 22:47.00 | sofltech | thanks, how do I go about preventing that from happening? |
| 22:47.07 | Penguin | Which distro are you using? |
| 22:47.41 | sofltech | that's true, its not big deal, trouble is, I'm shipping this off to a clietn and they're not going to want to deal with soemthing like that and they won't give me remote access (security issues). |
| 22:47.57 | sofltech | so what I ship has to work and stick. |
| 22:48.04 | sofltech | let me check on that... brb |
| 22:49.31 | sofltech | Ubuntu 14.04.1 LTS |
| 22:49.56 | sofltech | so that worked, meaning on reboot, dahdi is alive and well. |
| 22:50.02 | sofltech | good sign :-) |
| 22:50.34 | Penguin | I'm not an Ubuntu user, so give me a minute to look to see how they configure holding of packages. In some, there's a HoldPkg setting in a conf, but I'll look to see if I can find out how Ubuntu does it. |
| 22:51.18 | Penguin | Also, it wouldn't be a bad idea to check to see if there is a dahdi package. |
| 22:52.02 | sofltech | I see, thanks! - I'll be back in 5, thanks! |
| 22:53.56 | Penguin | Keep in mind that if you hold the kernel package so that it doesn't upgrade automatically during the system auto-updates, you may have to schedule maintenance on the box to update it manually to keep it secured (since security seems important to them). |
| 22:54.17 | Penguin | The importance of an updated kernel would be up to the admins. |
| 22:54.53 | Penguin | http://askubuntu.com/questions/18654/how-to-prevent-updating-of-a-specific-package |
| 22:55.34 | Penguin | I don't fully understand what they're doing in that article since I don't use ubuntu, but that is specifically what I was referring to. |
| 22:57.13 | *** join/#asterisk mjordan (mjordan@nat/digium/x-itotiwvdmzgpecht) |
| 22:57.13 | *** mode/#asterisk [+o mjordan] by ChanServ |
| 22:59.57 | OurRoyalGabe | doop, drmessano - I told them $3000 will get them setup |
| 23:00.07 | OurRoyalGabe | with 8 handsets, a VoIP Server, setup, and instruction on use |
| 23:04.16 | [TK]D-Fender | Actual cost of material ~ $1000 |
| 23:05.00 | OurRoyalGabe | yes |
| 23:05.18 | OurRoyalGabe | I had to pad up, since they are so cheap. |
| 23:05.22 | OurRoyalGabe | For liability |
| 23:05.58 | OurRoyalGabe | in the event I need a surge protector, injector, to run a wire through a dangerful dungeon |
| 23:06.10 | OurRoyalGabe | or if they piss me off and I need a beer |
| 23:06.48 | OurRoyalGabe | I am in NYC, no one is going to come close to that number |
| 23:07.00 | OurRoyalGabe | and if they do find someone that can do it for less, as you guys stated, keep it trucking ;) |
| 23:07.09 | OurRoyalGabe | I'll gladly pass on the referal |
| 23:11.48 | sofltech | penguin, thanks. not sure what I'm going to have to do, I'd hate to prevent kernel updates. |
| 23:12.09 | Penguin | Two words: dahdi package |
| 23:12.20 | *** join/#asterisk areski (~areski@80.174.128.46.dyn.user.ono.com) |
| 23:12.22 | Penguin | That's where I would start. |
| 23:12.34 | Penguin | Not necessarily where I'd end up, but it's where I'd start. |
| 23:14.14 | sofltech | so I just ran apt-get install dahdi - will that be automatically upgraded with updated kernel? |
| 23:17.44 | *** join/#asterisk mjordan (~mjordan@75.76.55.191) |
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