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| 11:27.17 | aquaguy | Hello! |
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| 11:32.31 | aquaguy | I can't get my SIP phones regusteres with my asterisk server. It's a brand new installed asterisk server. |
| 11:32.31 | aquaguy | in users.conf I've added a user, I'm trying to "register" that user through a grandstream phone but it does not register. |
| 11:32.37 | aquaguy | this is my users.conf http://pastebin.com/Xt3s58UP |
| 11:33.00 | WIMPy | Don't do that. |
| 11:33.05 | WIMPy | ~users.conf |
| 11:33.05 | infobot | [~users.conf] users.conf is a flaming pile of sh1t that takes the fine control of several perfectly usable asterisk config files and reduces them to the lowest common denominator and makes your system behave like a "toaster grade" PBX system. |
| 11:33.37 | aquaguy | hahaha ok |
| 11:34.05 | aquaguy | so where do I put the sip trunk info, and where do I pout the "agent" (Agent in extensions.conf I guess) |
| 11:34.31 | WIMPy | Anything sip goes to sip.conf. |
| 11:35.05 | WIMPy | Agents go to your queue, either via queues.conf or dynamically via your dialplan. |
| 11:37.26 | aquaguy | WIMPy: What's best? |
| 11:37.39 | WIMPy | What do you need? |
| 11:38.05 | WIMPy | There is only a best for a specific situation, if at all. |
| 11:40.59 | aquaguy | What I need is pretty simple I guess. We have 4 different departments, Sales, Customer Service, Technical support and a department of regular agents that act as receptionists or operators. So when we receive a call from a Client we want to direct them to an IVR that welcomes them, and present a menu to contact the different departments. Once the user selects which department he/she wants to talk to the first available agent p |
| 11:42.03 | aquaguy | I don't know if that's a normal call flow or the standard is something else. |
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| 11:44.48 | aquaguy | I've searched a bunch of examples but each example is completelly different (as every situation or requirement is different) and I can't figure it out |
| 11:45.50 | WIMPy | Sounds pretty standard so far. |
| 11:46.18 | WIMPy | But are those agents a fixed group or do you want people to long in/out of the queues? |
| 11:47.02 | aquaguy | Fixed, people from sales department should not answer other departments' calls and viceversa |
| 11:47.33 | WIMPy | Just define them in the queue definitions. |
| 11:47.34 | aquaguy | And ALL the agents in the department should be able to answer calls that have as destination that dept |
| 11:48.04 | WIMPy | Sounds like a "ringall". |
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| 12:01.47 | aquaguy | One more question is there a difference betwen = and => ? |
| 12:10.09 | eirirs | equal vs more than or equal? |
| 12:29.02 | tzafrir | aquaguy, not really (in asterisk configuration files) |
| 12:29.44 | tzafrir | '=>' hints that it is a multi-value setting |
| 12:30.28 | tzafrir | But practically it is the same as '=' |
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| 14:29.27 | chandoo | hi |
| 14:29.53 | chandoo | i am configuring asterisk for phonepower |
| 14:30.47 | chandoo | i got my credentials i created a [pp] config at the end of the sip.conf file |
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| 14:31.31 | chandoo | i have context=from-trunk , where do i configure extenstions |
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| 15:37.31 | carrar | ~book |
| 15:37.31 | infobot | Asterisk: The Definitive Guide, 4th Edition (ISBN 1-4493-3242-0) available at http://oreilly.com/catalog/0636920025894 - Asterisk: The Definitive Guide is released under a Creative Commons License (http://creativecommons.org/licenses/by-nc-nd/3.0/us/) and a version is available for reading online at http://www.asteriskdocs.org/ or see ~buybook |
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| 21:37.35 | aquaguy | Hello once again :) |
| 21:39.17 | aquaguy | I've added a sip trunk to sip.conf and I'm trying to register an IP phone. I've created a new context called [2001] type = friend; username=2001;secret=someSecret;host=dynamic;context=dialplan_admin;mailbox=2001. |
| 21:39.39 | aquaguy | Now I'm adding that info on my grandstream but the phone does not get registed, am I missing something? |
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| 21:48.16 | ChannelZ | Do you see it trying on the console? |
| 21:56.33 | aquaguy | It was a chmod thing, sorry. |
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| 22:12.17 | chandoo | hi |
| 22:12.27 | chandoo | what context-from-trunk mean |
| 22:12.34 | chandoo | what context=from-trunk mean |
| 22:12.47 | chandoo | can i use other name instead of from-trunk? |
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| 22:20.02 | chandoo | <PROTECTED> |
| 22:20.05 | chandoo | i have this error |
| 22:23.51 | janicez | chandoo: "very" is no longer a valid insecure mode. |
| 22:24.15 | chandoo | janicez, i corrected it i am good , thanks |
| 22:24.53 | chandoo | janicez, how to reload extenstions.conf |
| 22:25.03 | janicez | chandoo: dialplan reload |
| 22:25.13 | chandoo | i am following this link for basic configuration |
| 22:25.14 | chandoo | http://www.changedirection.itza.uk.com/asterisk-how-to-set-up-configure/ |
| 22:25.38 | chandoo | my mistake all the time i did typo in the command |
| 22:26.39 | chandoo | [Jun 21 18:25:47] NOTICE[-1]: cel_custom.c:95 load_config: No mappings found in cel_custom.conf. Not logging CEL to custom CSVs. |
| 22:26.47 | chandoo | i this notice with reload |
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| 22:28.03 | [TK]D-Fender | chandoo, That guid is of * 1.8. We're up to * 13 now |
| 22:28.08 | [TK]D-Fender | it is OLD |
| 22:28.18 | ChannelZ | Even mine is behind.. but probably better |
| 22:28.20 | [TK]D-Fender | That guide know NOTHING of CEL or any of the other changes |
| 22:28.30 | ChannelZ | ~primer |
| 22:28.30 | infobot | New to asterisk configuration? Check out this primer to get started. http://burner.com/asterisk-primer |
| 22:28.34 | chandoo | Connected to Asterisk 1.8.32.3 currently running on pbx (pid = 6001) |
| 22:28.42 | chandoo | am i on the old version? |
| 22:28.52 | [TK]D-Fender | Don't recall CEL being around in 1.8 |
| 22:28.59 | [TK]D-Fender | It might actually match |
| 22:29.06 | [TK]D-Fender | But that guide isn't going to explain everything |
| 22:29.14 | [TK]D-Fender | Read the actual sample configs that * comes with |
| 22:29.29 | [TK]D-Fender | To understand what all the other parts do |
| 22:29.51 | [TK]D-Fender | <chandoo> can i use other name instead of from-trunk? <- you can name them whatever you want |
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| 22:31.23 | chandoo | i am finding below packages for freenas, i choose asterisk18 instead of 13, am i on the latest version or on the old version |
| 22:31.24 | chandoo | asterisk11-11.18.0_1 |
| 22:31.25 | chandoo | asterisk13-13.4.0 |
| 22:31.25 | chandoo | asterisk18-1.8.32.3_1 |
| 22:32.10 | chandoo | i am thinking 18-1 is the latest version |
| 22:32.23 | chandoo | thanks [TK]D-Fender |
| 22:32.51 | [TK]D-Fender | \VERY wrong |
| 22:32.56 | [TK]D-Fender | Read the DATE on that guide |
| 22:33.00 | [TK]D-Fender | 2012 <- |
| 22:33.10 | [TK]D-Fender | ~asteriskversions |
| 22:33.10 | infobot | Asterisk versions and their support levels are documented at https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions |
| 22:33.12 | [TK]D-Fender | ^ |
| 22:33.35 | [TK]D-Fender | #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.4.0 (2015/06/04), 11.18.0 (2015/06/04), 1.8.32.3 (2015/04/08); Standard: 12.8.2 (2015/04/08); DAHDI: DAHDI-linux 2.10.0 (2014/08/13), DAHDI-tools 2.10.0 (2014/08/13); libpri 1.4.15 (2014/06/16) -=- Asterisk wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22 -=- Logs: bit.ly/1s4AKKu |
| 22:33.41 | [TK]D-Fender | 13 is a LOT bigger than 1.9 |
| 22:33.43 | [TK]D-Fender | 1.8 |
| 22:38.30 | chandoo | so whall i use 13 instead of 1.8 |
| 22:40.48 | [TK]D-Fender | Did you read the link? |
| 22:44.00 | chandoo | yeh i got it |
| 22:44.05 | chandoo | let me install 13 |
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| 23:07.20 | chandoo | during reload i am getting this error |
| 23:07.21 | chandoo | [Jun 21 19:06:44] ERROR[100166]: ari/config.c:296 process_config: No configured users for ARI |
| 23:11.07 | chandoo | i put my config at the end of the sip.conf file, is this accaptable, i dont see any errors during sip reload |
| 23:11.25 | chandoo | but sip is not getting registered |
| 23:11.43 | chandoo | any firewall ports i have to open in the router? |
| 23:14.20 | chandoo | how to debug |
| 23:18.14 | mjordan | chandoo: your questions are kind of all over the map. If you haven't before, I'd recommend reading A:TDG, and following its instructions |
| 23:18.16 | mjordan | ~thebook |
| 23:18.16 | infobot | Asterisk: The Definitive Guide, 4th Edition (ISBN 1-4493-3242-0) available at http://oreilly.com/catalog/0636920025894 - Asterisk: The Definitive Guide is released under a Creative Commons License (http://creativecommons.org/licenses/by-nc-nd/3.0/us/) and a version is available for reading online at http://www.asteriskdocs.org/ or see ~buybook |
| 23:18.27 | mjordan | that will probably help you get things set up |
| 23:18.30 | mjordan | and configured properly |
| 23:18.42 | mjordan | there's also a lot of information on getting things set up and configured properly on the wiki |
| 23:18.56 | chandoo | mjordan, thank you |
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