| 00:35.25 | *** join/#asterisk nickgaw (~nick@2602:306:36a9:c799:c54d:5cc6:69f3:3911) |
| 00:35.56 | nickgaw | Hi, With the hosted asterisk PBX systems do any of them offer support or setup should I wish to pay for this service? |
| 00:36.14 | *** join/#asterisk Chotizei (chotaire@oahu.chotaire.net) |
| 00:36.38 | [TK]D-Fender | Have you looked at any yet? |
| 00:36.53 | [TK]D-Fender | They will tell you right up front if support is included or not. |
| 00:37.23 | [TK]D-Fender | If they are running a hosted PBX platform then they WILL have service, it's just a question of whether it's included in the price you pay |
| 00:37.55 | nickgaw | I have done searches on asterisk hosted PBX and can not locate any that offer support most of them are they give you the interface and you do the rest can you offer any good companies that offer setup and support? |
| 00:39.13 | robmal | I'm pretty sure any voip provider you'll ask can offer such service. |
| 00:40.32 | nickgaw | I have already ported my land line to the sip company I wish to use but they don't offer asterisk hosting. I am in the USA what are some good hosting companies that start small but can grow if my needs change? |
| 00:40.52 | robmal | How small is small? |
| 00:41.09 | nickgaw | four extentions with voicemail. |
| 00:41.17 | robmal | Oh. |
| 00:41.45 | robmal | And you need hosted asterisk for that? |
| 00:42.11 | nickgaw | I would rather have it hosted then run my own physical server. |
| 00:42.43 | nickgaw | It is for a small home setup. |
| 00:42.56 | [TK]D-Fender | I'd expect as much since you don't seem to intend to even manage it yourselves... |
| 00:42.58 | robmal | K. So when your needs change, will it be a jump to 8 extensions or 80? |
| 00:44.13 | nickgaw | I am ok with managing the system myself basically what I am looking for is the setup then once the system is running I should be able to maintain the asterisk system myself just fine just need some guidance. |
| 00:45.18 | robmal | Digium itself provides paid support. |
| 00:45.57 | robmal | Or just post a job offer on some page for freelancers. |
| 00:46.19 | nickgaw | What about the hosting and how much would it cost for my small setup as I am ok with buying a virtual private server if needed? |
| 00:46.42 | [TK]D-Fender | https://www.a2hosting.com/vps-hosting/managed |
| 00:47.09 | robmal | Any VPS will do, as long as you don't do transcoding (changing codecs on the fly). |
| 00:47.35 | nickgaw | understandable as I want pure telephone quality. |
| 00:48.06 | nickgaw | but how much would it cost to have my system setup and working based on what I have said I require? |
| 00:48.40 | robmal | $50-$5000, depends who you ask. |
| 00:49.09 | [TK]D-Fender | https://www.a2hosting.com/vps-hosting/managed |
| 00:49.19 | nickgaw | What would your best guess be about digium working with me to set it up? |
| 00:49.43 | [TK]D-Fender | best guess would be us telling you to just call them up |
| 00:49.59 | [TK]D-Fender | Neither of us use them or work for them.... |
| 00:50.17 | robmal | Yep. |
| 00:50.28 | nickgaw | Do any of you do what I am wanting and if so how much do you charge? |
| 00:50.40 | robmal | Yep. |
| 00:51.44 | robmal | 'How much' is a question that can be answered once you say what you want in the end. As i understand you have a working system right now so $0 ;-) |
| 00:53.12 | nickgaw | I have a virtual private server hosted at Digitalocean that I was planning on turning into an asterisk system with four extentions with voicemail working and also call recording mainly to test things out. Do you charge per project? |
| 00:53.23 | nickgaw | Asterisk is installed already. |
| 00:53.27 | *** join/#asterisk cmendes0101 (~cmendes01@96.229.61.129) |
| 00:53.42 | nickgaw | compiled from source. |
| 00:54.16 | lorsungcu | nickgaw: there are hosted/managed freepbx services out there, and honestly, you don't NEED someone to manage that for you |
| 00:54.19 | [TK]D-Fender | What are your actual needs? |
| 00:54.38 | [TK]D-Fender | You seem ready to throw money at a solution but should have started by defining the actual need |
| 00:55.26 | cmendes0101 | Anyone have an issue with resizing EC2 instance causing asterisk to throw "Illegal instruction (core dumped)"? Never had the issue before but now its doing it. Its a hvm also |
| 00:55.36 | robmal | Don't listen to them, they are fools. Please send all your budget to my paypal and i will help you do everything. |
| 00:55.49 | nickgaw | the ability to make and receive calls from normal land lines threw a sip company and I was told on here not to use the freePBX based systems as they are very limiting on what they can do. |
| 00:56.05 | robmal | :-D |
| 00:56.14 | robmal | K. |
| 00:56.35 | robmal | nickgaw: Who told you that? |
| 00:56.41 | *** join/#asterisk Sprocks (~Sprocks@BMTNON3746W-LP130-03-1242451380.dsl.bell.ca) |
| 00:57.00 | [TK]D-Fender | You want to "place calls" and not be "too limiting". |
| 00:57.17 | [TK]D-Fender | ALL of these solutions are GUI driven which means "cookie-cutter" in one way or twenty |
| 00:57.27 | nickgaw | I was at one point looking into incrediblepbx which uses freePBX as it's web interface and was told by several people don't use that system. |
| 00:57.49 | [TK]D-Fender | You can't go leaving holes like "very limiting" with no definitions of your expections |
| 00:58.00 | robmal | Any of them said why you shouldn't use it? |
| 00:58.21 | [TK]D-Fender | "was told by several people don't use that system." <- do you realize that none of these points have been qualified in any way? |
| 00:58.44 | [TK]D-Fender | You don't seem to have a single defined need ... or problem with any possible solution |
| 00:58.56 | robmal | nickgaw: Please ignore [TK]D-Fender as he is a known freepbx fanboy so hes opinions are biased. |
| 00:59.09 | [TK]D-Fender | lol |
| 00:59.15 | robmal | [TK]D-Fender: Shhhsh ;-) |
| 00:59.59 | nickgaw | no I was told for full control do everything using the configuration files and not to use a web interface. but I am ok with it if it can get done what I want to get done and I would rather work with some company or someone I can contact for support as none of the incrediblepbx people have ever responded to my requests for support when I have told them when I have had major issues setting it up. |
| 01:00.03 | [TK]D-Fender | I'm just a Grammar Ranger and am seeing unqualified description you could drive an 18-wheeler through :p |
| 01:00.14 | lorsungcu | nickgaw: https://www.freepbx.org/downloads/ |
| 01:00.37 | lorsungcu | if you head over to #freepbx, you'll get free, immediate help installing and setting up |
| 01:00.48 | shido6 | ok nickgaw - did you at least find a decent wifi handset? |
| 01:01.02 | [TK]D-Fender | Ok, if you're going for a full DIY then that means having literal programmers as support staff. |
| 01:01.18 | [TK]D-Fender | And you've left us with "place calls". |
| 01:01.54 | [TK]D-Fender | Custom + on-demand services gets very costly and harder to find |
| 01:02.25 | nickgaw | I am looking at several different choices like the gigasets and possibley the digium ones for a virtual private server can freepbx be installed on that already? |
| 01:02.40 | shido6 | hehehe |
| 01:02.44 | shido6 | ok I see where [TK]D-Fender is at |
| 01:02.47 | robmal | Go to freelancer.com and add Hindi to required languages, you'll get everything dirt cheap. |
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| 01:03.27 | [TK]D-Fender | I've picked up contracts to fix the owrk done by sub-contractors like that ;) |
| 01:03.42 | lorsungcu | TIL [TK]D-Fender speaks hindi |
| 01:04.07 | lorsungcu | nickgaw: any phone is fine, although i would recommend you look at polycom/aastra/snom |
| 01:04.18 | [TK]D-Fender | "hardly". the word you're looking for is "hardly" |
| 01:04.39 | lorsungcu | [TK]D-Fender hardly speaks hindi |
| 01:04.49 | lorsungcu | would you say conversational? |
| 01:04.50 | [TK]D-Fender | Virtually none! |
| 01:05.05 | [TK]D-Fender | I would say "Dinner menu level" |
| 01:05.06 | lorsungcu | 'i need chicken sandwich' |
| 01:05.17 | [TK]D-Fender | JACKPOT |
| 01:05.32 | lorsungcu | मà¥à¤ à¤à¤¿à¤à¤¨ सà¥à¤à¤¡à¤µà¤¿à¤ à¤à¥ à¤à¤°à¥à¤°à¤¤ हॠ|
| 01:05.49 | [TK]D-Fender | Most non-computer languages I speak are only enough to get me food :p |
| 01:06.13 | robmal | Liars. I'm pretty sure you're the ones who called me yesterday about virus infestation on my ubuntu. |
| 01:06.24 | nickgaw | What I am trying to setup is a small home based system like you would find in a small office with extentions and voicemail and the ability to use mix monitor to record calls in stereo where one caller is on one channel and the other one is on the other one. |
| 01:06.34 | lorsungcu | nickgaw: freepbxhosting.com |
| 01:06.59 | robmal | nickgaw: Is this a hobby project or a commercial one? |
| 01:07.34 | nickgaw | it is to get cheaper phone service for my house and I am willing to pay to get it setup and working. |
| 01:08.10 | robmal | So hobby? |
| 01:08.46 | nickgaw | I guess but I will be using it daily. I am wanting to use asterisk for more control of what my system can do. |
| 01:09.06 | robmal | Ok, install freepbx. |
| 01:09.45 | robmal | Once you get a hold of it, figure out what the web gui does. Then remove it. |
| 01:09.58 | robmal | Congratulations, you know something about asterisk. |
| 01:10.24 | nickgaw | I thought freepbx requires mysql to work and all settings are stored in the database. |
| 01:10.43 | lorsungcu | no, freepbx writes config files based on values in a database |
| 01:10.43 | [TK]D-Fender | most of them yes |
| 01:10.47 | robmal | Asterisk itself requires a database of some sort to store cdr. |
| 01:10.55 | [TK]D-Fender | not really |
| 01:11.05 | [TK]D-Fender | my CSV's beg to differ |
| 01:11.11 | robmal | K, k, #hailCSV |
| 01:11.14 | [TK]D-Fender | and that only matters if you care about CDR :) |
| 01:11.29 | nickgaw | for billing right? |
| 01:11.47 | lorsungcu | no for alibis |
| 01:13.13 | [TK]D-Fender | nickgaw, I've seen you in here for quite a while now. Why would you not simply configure and use & yourself? |
| 01:13.49 | [TK]D-Fender | nickgaw, I've seen people start from absolute noob to running system with SIP provider , several SIP phones & voicemail in a day. |
| 01:14.02 | [TK]D-Fender | now as bright as they may be ... you've been here far longer.... |
| 01:14.24 | [TK]D-Fender | Why wouldn't you get your own hand in on it? |
| 01:14.31 | nickgaw | I am planning on looking at freepbx but I have heard different things from different people. |
| 01:14.48 | cmendes0101 | one way to find out |
| 01:15.06 | cmendes0101 | just try it out |
| 01:15.10 | cmendes0101 | free |
| 01:15.17 | robmal | I heard the showers at Auschwitz this year were for cooling the visitors. Some things change over the years. |
| 01:15.51 | [TK]D-Fender | "I have heard different things from different people" <- this is award-winning vagueness |
| 01:16.06 | [TK]D-Fender | You should try to own your complaints. |
| 01:16.16 | [TK]D-Fender | or at least understand them |
| 01:16.47 | [TK]D-Fender | have needs. have goals. understand what works for and against them |
| 01:16.51 | [TK]D-Fender | this means specifics |
| 01:17.01 | [TK]D-Fender | Which... we've had pretty much none of |
| 01:17.11 | [TK]D-Fender | So if you just want a basic DIY system... that can be arranged |
| 01:17.17 | lorsungcu | i think he is baiting for some criticism. so here goes; the fonts and UI in general is a little too big for me, and i find myself scrolling sometimes too much. |
| 01:17.41 | [TK]D-Fender | get a higher res screen |
| 01:17.43 | [TK]D-Fender | SOLVED |
| 01:18.12 | lorsungcu | this is why i come around. solid advice. |
| 01:18.15 | [TK]D-Fender | that's shrink the writing in terms of DPI (across an equally sized screen), and deal with the scrolling |
| 01:18.17 | [TK]D-Fender | 2-4-1 |
| 01:21.47 | *** part/#asterisk nickgaw (~nick@2602:306:36a9:c799:c54d:5cc6:69f3:3911) |
| 01:22.35 | robmal | That's why we don't do presales. |
| 01:27.27 | [TK]D-Fender | http://picpaste.com/pics/customerdisservicedemotivator-fowJAWJ9.1471051637.jpeg |
| 01:28.24 | [TK]D-Fender | http://cdn.shopify.com/s/files/1/0535/6917/products/apathydemotivator.jpeg?v=1403275888 |
| 01:29.15 | robmal | saves to c:wallpapers |
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| 05:33.18 | wyoung | robmal: I don't C:\ any more |
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| 06:05.37 | sigmaorion | hi guys, I tried to enable the jitter buffer on Asterisk 11 by two differente ways: |
| 06:05.58 | sigmaorion | 1. The general section in the sip.conf file (jbenable = yes, jbforce = yes, etc) |
| 06:06.28 | sigmaorion | 2. Using the dialplan application: exten => 1, 1, SET (JITTERBUFFER(FIXED)..... |
| 06:06.56 | sigmaorion | neither worked at all... I added a 2000ms jitter buffer but there is no delay added to the channel |
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| 17:40.21 | raspberrypifan | asterisk needs some atlanta training |
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| 17:43.21 | freexer | Overall, is it better to run asterisk on Centos, Debian, Ubuntu, etc. Which would you say is best? |
| 17:54.06 | shido6 | whichever one you feel best comfortable with |
| 17:56.44 | freexer | Would you recommend compiling or installing from the packages? |
| 17:57.00 | shido6 | compiling |
| 17:57.59 | freexer | Ok...last question. Say I've got a system I've compiled myself and a serious security flaw comes out. I download the new sources and compile that but how do I replace the current running system? |
| 17:58.04 | freexer | Thank you so much. |
| 17:59.22 | shido6 | test it on a 2ndary system with the configs from production and perform whatever process you need - document that process - and perform the migration or upgrade on a 3rd system to find out if your documentation works - then either failover to the 3rd system or schedule downtime with the stakeholders and perform the migration or upgrade during the change management window |
| 18:00.45 | freexer | Hmm...there is no way to overwrite the currently installed binaries? That's why I like the packages. I just do a sudo upgrade and it works. |
| 18:01.00 | freexer | This would be a very small system. |
| 18:01.01 | shido6 | you can overwrite the binaries yes |
| 18:01.11 | freexer | How do you do that with compiling? |
| 18:01.13 | shido6 | you want to avoid version skew - |
| 18:01.22 | shido6 | the way I just mentioned - |
| 18:01.32 | freexer | oh so best to just do it clean is what you're saying |
| 18:01.33 | shido6 | start there and hack away what doesn't work for you |
| 18:01.54 | shido6 | thats what virtual environments are for |
| 18:02.10 | freexer | Ok...thanks a lot! |
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| 19:48.12 | [egrange] | What is the best source of GUIs for using Asterisk? Or, should it just be configured and managed by editing the text files? |
| 19:50.28 | robmal | Is google broken? #globalpanic |
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| 20:03.55 | ChannelZ | I dislike asterisk GUIs but for some people they are a necessary evil |
| 20:04.24 | lvlinux | <PROTECTED> |
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| 20:18.43 | [egrange] | so, is the norm using VI or Nano to edit the files? |
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| 21:18.38 | ChannelZ | Well I dont much like vi either but nano, sure :) |
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| 21:47.32 | Penguin | vim is nicer than vi, anyway. |
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| 22:12.27 | lvlinux | vim is better than vi, which is better than anything else :) |
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| 22:53.03 | Penguin | I use vim exclusively when it comes to CLI editors. When I run nano (or pico for really old systems), it feels dirty. |
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| 22:53.50 | Penguin | But feel free to use whatever you can use. |
| 23:17.28 | shido6 | BBEdit |
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| 23:38.58 | KaliLinuxGR | is away: Hacking |
| 23:41.40 | KaliLinuxGR | is back (gone 00:01:30) |
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| 23:48.39 | Penguin | kalilinuxgr: You can disable that away stuff while you're on this network. |
