| 00:11.51 | UncleKiwi | why would voicemail not end the call I hang up |
| 00:12.12 | UncleKiwi | its recording the beep beep beeep beep tones |
| 00:15.27 | [TK]D-Fender | Perhaps some actual debug and details would help |
| 00:15.34 | [TK]D-Fender | Because Voicemail isn't the problem |
| 00:16.20 | UncleKiwi | the tones are different |
| 00:16.24 | UncleKiwi | hmm |
| 00:16.38 | UncleKiwi | i think it should be the faster one |
| 00:16.49 | UncleKiwi | im playing with an fxo device |
| 00:16.58 | UncleKiwi | and it's when that is in the middle |
| 00:17.04 | UncleKiwi | that im getting the issue |
| 00:17.33 | UncleKiwi | taking calls over pst then leaving a voicemail |
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| 00:27.23 | snadge | im not sure why this topic hasn't come up before (at least for me).. i understand about queue priorities etc |
| 00:27.52 | snadge | but how do you control which queued call rings through to an agent.. rather than which agent should get the call? |
| 00:28.19 | snadge | eg.. you have 4 calls queueing.. how do you make sure that only the oldest call rings agents |
| 00:28.31 | snadge | until its answered.. then the next oldest call.. etc.. so FIFO |
| 00:29.10 | snadge | i've never paid any attention to it.. because most people accept that theres calls queueing and dont really care which one is answered first |
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| 00:47.24 | snadge | hmm.. i didn't think about the scenario where a single extension, is part of multiple queues |
| 00:48.10 | snadge | i wonder if theres a way to FIFO calls for multiple queues |
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