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| 10:11.53 | post-factum | anyone has success using opus with 14.1.1? i get this error: codec_opus_config.c:532 codec_opus_config_initialize: Opus: failed to register sorcery object type 'opus' |
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| 10:12.15 | post-factum | using codec_opus-14.0_current-x86_64.tar.gz from digium site |
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| 13:11.02 | post-factum | okay, figured it out. need to copy xml doc as well to make it work |
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| 13:39.24 | Gaster | When a caller is inside the context (e.g. in WaitExten) and dials an invalid extension (extension that isn't defined in current context), Asterisk hangs up with en error. How do I make Asterisk ignore invalid extensions? |
| 13:40.29 | Samot | You can't. |
| 13:40.35 | Samot | It needs to be able to process the call. |
| 13:40.58 | Gaster | What about "e" extension handler? Can we jump back from there? |
| 13:42.06 | Gaster | There must be some standard way of telling Asterisk to ignore invalid extensions, it's just a common sense feature. |
| 13:43.11 | Samot | What will it do when it's invalid? |
| 13:43.41 | Gaster | Nothing. The caller would stay at the context/exten/priority where he last was. |
| 13:43.56 | Samot | But then what? |
| 13:44.00 | Samot | What does it do then? |
| 13:44.03 | Gaster | Next priority. |
| 13:44.19 | Samot | So why is it calling something that doesn't exist? |
| 13:44.31 | Gaster | Because nervous/fat fingers? |
| 13:44.40 | Gaster | You know, people. |
| 13:44.59 | Samot | But how will it know it's invalid? |
| 13:45.04 | Samot | It has to try for it first. |
| 13:45.18 | Samot | Or you can use e but then you have to push them into a new context anyways. |
| 13:45.28 | Samot | Or at least a new extension. |
| 13:45.46 | Samot | So how will it go back to the next priority? |
| 13:46.15 | Samot | Oh this is for DTMF response, send them to i |
| 13:46.28 | Samot | Use the i extension to handle invalid DTMF entries. |
| 13:47.39 | Gaster | That's ridiculous. My dialplan is static, that is during call processing Asterisk knows all contexts, extensions and priorities. When caller finished typing extension during WaitExten, Asterisk checks it against all extensions in current context and... hangs up if nothing was found, when it could as well do nothing as though caller typed nothing. |
| 13:48.03 | Samot | So I press 3 |
| 13:48.09 | Gaster | Because callers make mistakes during typing. |
| 13:48.17 | Samot | Asterisk says "I don't have a 3 in my extensions or context" |
| 13:48.31 | Samot | So it's invalid.. |
| 13:48.38 | Samot | If you want to catch that you need i extension. |
| 13:49.05 | Samot | If someone dials an invalid entry in your IVR, what do you do with it? |
| 13:49.11 | Samot | What is Asterisk supposed to do with it? |
| 13:50.03 | Gaster | This is it! This is my use case. In my IVR I tell a caller, for example, to dial 1-5 to rate the operator quality. Asterisk must ignore all other dialed numbers, except for 1-5. |
| 13:50.30 | Samot | OK so when they dial 6-0, *, #...you need the i extension. |
| 13:50.40 | Samot | It can playback an invalid message. |
| 13:50.51 | Samot | Push them back to your "Rate Operator" IVR. |
| 13:50.54 | Samot | To start over. |
| 13:51.25 | Samot | Then you need to decided, how many times you are going to let them press an invalid key before just ending the call or doing something else with it. |
| 13:51.36 | Samot | Otherwise, they can just keep hitting 6 over and over and over. |
| 13:51.38 | Gaster | That's too explicit for me, but okay, if I don't have any other choice. |
| 13:52.01 | Samot | Well Asterisk needs to know how to handle the call and the caller's interaction. |
| 13:52.07 | Samot | That's what those special extensions are for. |
| 13:52.24 | Samot | timeouts, invalid entries, catch alls... |
| 13:52.29 | Gaster | I know, that just seems wrong in my case. |
| 13:52.41 | Samot | No, it seems like how every IVR ever works. |
| 13:52.44 | Gaster | Inadequate. Writing "i" everywhere in IVR. |
| 13:52.50 | Samot | Why? |
| 13:52.54 | Samot | You just need it once. |
| 13:53.22 | Samot | You have dialplan for the 1-5 options. |
| 13:53.35 | Samot | You just need the i extension to handle any digits that don't match. |
| 13:54.04 | Gaster | Because if I need an "i" extension in every context of IVR just for emulating that Asterisk ignoring bad dials - that's is just bunch of boilerplate code. |
| 13:54.25 | Samot | You're asking how Asterisk handles things, this is how. |
| 13:54.32 | Samot | It needs to know how to process the call. |
| 13:54.47 | Samot | If there's no dialplan for the actions that are executed, it's going to dial. |
| 13:54.52 | Samot | If there's no dialplan for the actions that are executed, it's going to die. |
| 13:56.32 | Samot | Why don't you show a call and how it's reacting.. |
| 13:56.42 | Samot | Perhaps from there I can get a better idea of what is actually happening. |
| 13:56.47 | Samot | asterisk -rvvvvvvvvvv |
| 13:56.52 | Samot | Make a call, press an invalid digit |
| 13:56.53 | Samot | ~pb |
| 13:56.53 | infobot | it has been said that pastebin is a web-based service where you should paste anything over 3 lines so you don't flood the channel. Here are links to a few: http://pastebin.ca, http://channels.debian.net/paste, http://paste.lisp.org, http://bin.cakephp.org/; or install pastebinit with yum or aptitude. |
| 14:10.38 | Gaster | Call log: http://pastebin.com/f6TR71xg |
| 14:10.52 | Gaster | Dialplan: ... |
| 14:11.19 | Gaster | http://pastebin.com/VAd9ebZi |
| 14:11.40 | Gaster | "Dialplan" is extensions.ael contents. |
| 14:11.52 | Gaster | I created a very simple example for you. |
| 14:13.17 | Gaster | Don't mind the inexistent sound file and probably a nonworking db-writing operation. |
| 14:18.30 | Gaster | I guess my only option is to add " i => { goto 0,repeat; } " and add a label "repeat", pointing at Background. |
| 14:30.48 | Samot | [2016-10-30 17:03:55] WARNING[5929][C-0000002f]: file.c:774 ast_openstream_full: File please-enter-1-to-5-to-rate-the-operator does not exist in any format |
| 14:32.00 | Gaster | Yes? |
| 14:32.18 | Samot | So the audio file doesn't exist. |
| 14:32.26 | Samot | [2016-10-30 17:03:59] WARNING[5929][C-0000002f]: pbx.c:4415 __ast_pbx_run: Invalid extension '9', but no rule 'i' or 'e' in context 'fat-fingers' |
| 14:33.03 | Gaster | This is my problem, after this line channel hangs up. |
| 14:33.18 | Samot | Right. |
| 14:33.23 | Samot | Because there's nothing more for the call to do. |
| 14:33.25 | Gaster | No hangup is shown in logs though (even though verbosity is 10) |
| 14:34.31 | Samot | OK, do it again..stay on the line until you see it process a hangup...but show the entire call. |
| 14:34.40 | Samot | From the moment it hits Asterisk. |
| 14:36.17 | Gaster | I did show you - that is all O_O |
| 14:36.57 | Gaster | That was the dialplan and log that was generated while Asterisk processed it. |
| 14:37.01 | Gaster | That's all. |
| 14:37.11 | Samot | Are you dialing from an endpoint or a DID? |
| 14:37.24 | Gaster | From endpoint, a hard voip phone. |
| 14:37.40 | Gaster | context = fat-fingers in sip.conf |
| 14:37.54 | Samot | In the general settings? |
| 14:38.00 | Samot | Or the device peer? |
| 14:38.05 | Gaster | No, but it could've been. |
| 14:38.12 | Gaster | It is no difference here. |
| 14:38.25 | Samot | Is the device using the general context or it's own context? |
| 14:38.31 | Gaster | It's own. |
| 14:38.43 | Samot | So you're dialing 0 from the phone? |
| 14:38.50 | Gaster | Yes. |
| 14:39.15 | Gaster | This is a sample dialplan and I needed the fastest way to write it. |
| 14:39.26 | Samot | OK, still do it again. There has to be a hangup somewhere. Even Asterisk is going to timeout the call if there's no audio... |
| 14:40.04 | Samot | What makes you think the call is hanging up? |
| 14:41.22 | Samot | You may also not want to wait almost 167 minutes for a DTMF response. |
| 14:41.42 | Gaster | Ah, I know why no hangup - I didnt answer. |
| 14:41.48 | Gaster | Should I add Answer()? |
| 14:42.05 | Samot | Yes. |
| 14:43.11 | Samot | Change the WaitExten to something more sensible like 5 seconds. |
| 14:43.14 | Samot | Or 10 |
| 14:43.17 | Samot | Not 9999 |
| 14:44.18 | Samot | Do you even hear the recording? |
| 14:44.34 | Gaster | I have to go, will be back tomorrow. Thank you for your time, the help is greatly appreciated. |
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| 16:25.59 | drab | hi, I'm running asterisk 13 on ubuntu 16.04. logger show channels shows the 3 channels I expect: messages, full and console. Non syslog.local0. However i'm seeing asterisk stuff in /var/log/syslog. any idea what might be going on? |
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| 20:24.16 | drmessano | drab: Show us your logger.conf |
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| 22:15.42 | drab | drmessano: it's the stock one, haven't touched it |
| 22:16.42 | drab | http://lists.digium.com/pipermail/asterisk-users/2015-June/286969.html |
| 22:16.55 | drab | same exact problem as that guy (and same configuration as far as logger goes) |
| 22:17.19 | drab | thread has no solution, just ppl asking for more info |
| 22:17.59 | drab | he also posted on the centos forum and same deal, not even requests for info, he just replied to himself saying he filtered it out from rsyslog, but never found the source of the problem |
| 22:18.03 | drab | https://www.centos.org/forums/viewtopic.php?t=52030 |
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| 22:19.11 | drmessano | Did you install from source? |
| 22:19.38 | drab | no, ubuntu repos |
| 22:21.02 | drmessano | Ok, first off there is no "stock" logger.conf. There is the (1) sample config and (2) any number of variants from your distro. Please pastebin your logger.conf. I'm done guessing |
| 22:22.19 | drab | http://paste.debian.net/891002/ |
| 22:22.21 | drab | thank you |
| 22:24.26 | Samot | messages => notice,warning,error |
| 22:24.37 | Samot | ^ That ? |
| 22:25.19 | drab | that's just /var/log/asterisk/messages , at least tht's my understanding, it's still asterisk's log file |
| 22:25.41 | drab | if you want asterisk to log to syslog you need to uncomment this line (which is in the default conf file commented out): |
| 22:25.54 | drab | ;syslog.local0 => notice,warning,error |
| 22:26.28 | drmessano | Paste the output of "logger show channels" |
| 22:33.28 | drab | http://paste.debian.net/891005/ |
| 22:33.40 | drab | vbox is a virtualbox testing vm in case it makes a difference |
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