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| 00:18.44 | *** topic/#asterisk is #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.15.0 (2017/04/07), 11.25.1 (2016/12/08), Standard: 14.4.0 (2017/04/07); DAHDI: DAHDI-linux 2.11.1 (2016/03/01), DAHDI-tools 2.11.1 (2016/03/01); libpri 1.6.0 (2017/01/27) -=- Wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22 -=- Logs: bit.ly/1s4AKKu |
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| 11:15.02 | nickaugust | can asterisk be configured to write transfers to a log like queue_log? I want to run a system command whenever a call is parked |
| 11:20.18 | nickaugust | I guess they're written to cdr but then id have to disable the buffer |
| 11:21.53 | nickaugust | oh even then theyre not written until after the call is completed |
| 11:30.42 | UncleKiwi | nickaugust: i had a situation similar where I wanted to run a script outside of asterisk when a certain sip registration when offline |
| 11:31.15 | UncleKiwi | i created a service and polled ever 300seconds |
| 11:31.26 | Samot | Transfers as in call transfers? |
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| 11:36.54 | Samot | nickaugust: If you're looking to run a system command when the call is parked, that's not hard to do. |
| 11:37.11 | Samot | They have to enter some sort of feature code or something to park the call. |
| 11:37.17 | Samot | Run the System command then. |
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| 14:45.52 | nickaugust | Samot: it's true but it's just feature registered in features.conf under featuremap, there's no specific place in extensions.conf for example where it runs |
| 14:45.58 | nickaugust | any idea what to do in this case? |
| 14:47.02 | nickaugust | UncleKiwi: the problem is i'm trying to run the script with a few seconds of the park happening. I can, for exapmle, poll the cdr records but they're not written until the call is complete, which is too late |
| 14:47.40 | nickaugust | I want to send a notification "Caller 5551212 parked on 701" as soon as someone parks a call |
| 14:50.04 | Samot | https://wiki.asterisk.org/wiki/display/AST/Call+Parking |
| 14:50.11 | Samot | ^^ You use dialplan context for this. |
| 14:50.19 | Samot | So again, you can call System from that. |
| 14:51.49 | nickaugust | yeah so in this first example, where would you put the System call? |
| 14:59.56 | Samot | In a context that uses parkedcalls |
| 15:00.00 | Samot | Just like it says. |
| 15:00.12 | Samot | res_parking just handles the lot setup. |
| 15:02.06 | nickaugust | that's an automated example though, in a real setup a user answers the call and presses the keys |
| 15:03.37 | Samot | Have you read about how to handle parking calls? |
| 15:03.49 | Samot | res_parking.conf sets up the lots |
| 15:04.23 | Samot | So if you set up lot 700 and then slots 701-705 |
| 15:04.45 | nickaugust | so for example: |
| 15:04.46 | Samot | You still need to handle when the use dials 700 or those digits and park the calls in the proper lot |
| 15:04.47 | nickaugust | http://sprunge.us/YHCR |
| 15:05.20 | nickaugust | so theres no spot to put the System call when the agent hits the code.... ok I see the confusion |
| 15:05.28 | Samot | https://wiki.asterisk.org/wiki/display/AST/Asterisk+13+Application_Park |
| 15:06.07 | nickaugust | no that's not in my dialplan because it's defined in features.conf under [featuremap] |
| 15:06.11 | nickaugust | parkcall => *77 |
| 15:06.27 | Samot | That's because you're using a feature code to park the calls. |
| 15:06.30 | Samot | You don't need to. |
| 15:06.39 | Samot | You can just dial the lot or slots directly |
| 15:06.43 | Samot | If you handle it properly |
| 15:06.46 | Samot | And park the calls. |
| 15:06.50 | Samot | Or retrieve them. |
| 15:07.08 | nickaugust | so rather than use the feature code just transfer calls to 700, for example, then make the System call in the dialplan |
| 15:07.32 | Samot | Right. |
| 15:07.47 | Samot | Feature code is for "one-touch" park |
| 15:08.08 | nickaugust | yeah would be nice for that to work with the system command but its not really needed |
| 15:08.12 | nickaugust | i'll give this a shot |
| 15:08.16 | Samot | #72 <-- Means transfer to slot 72 |
| 15:08.26 | Samot | So for my example. |
| 15:08.50 | Samot | #700 <-- Transfer to main lot, use findslot=> option to park in slot |
| 15:08.59 | Samot | #701 <-- transfer directly to slot 701 |
| 15:09.19 | Samot | exten => 700,1,Do stuff |
| 15:09.36 | Samot | same => n,ParkedCall(options) |
| 15:10.03 | Samot | Er that's for retrieving |
| 15:10.08 | nickaugust | yeah I get it :) |
| 15:10.12 | Samot | same => n,Park(options) |
| 15:10.13 | nickaugust | make sense |
| 15:10.20 | nickaugust | makes sense |
| 15:10.21 | nickaugust | lol |
| 15:10.28 | nickaugust | thanks Samot :) |
| 15:10.29 | Samot | Now that being said.. |
| 15:10.51 | Samot | You can program softkeys on the phone to do the transfer "one-touch" style to the lots |
| 15:11.03 | Samot | With the phone's own softkey programming. |
| 15:11.27 | nickaugust | yeah we use softphones so i'll just add 700 to the phone book |
| 15:11.29 | Samot | It's what I do with Polycoms. Make the softkeys do the Park, Page, etc. |
| 15:12.16 | nickaugust | while we're on the subject we get really bad quality with linphone compared to the polycoms we have, is there better softphone for linux? |
| 15:12.44 | Samot | Dont know |
| 15:13.08 | Samot | Dont have linux OS users |
| 15:13.19 | nickaugust | basically I've found no way to get consistently good quality on linux softphones |
| 15:14.11 | nickaugust | between problems in the softphone itself and the linux sound stack I just can't find a setup that works well |
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| 16:37.40 | nickaugust | Samot: working well, thanks for the help |
| 16:37.51 | nickaugust | one last thing though can I call findslot before park? |
| 16:38.19 | nickaugust | because in the system command I'd like to include the exte where the call got parked, but since I'm calling System before Park there's no obvious way to ge that information |
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| 17:12.39 | Samot | nickaugust: There are various ways to know the slot. |
| 17:12.50 | Samot | 1) Control which slots are parked, etc. |
| 17:13.02 | Samot | 2) Use AMI and the ParkedCall Event. |
| 17:13.16 | Samot | Which returns all the details about a parked call, including the slot they are in. |
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| 18:21.52 | wabbits | (11:14:15 AM) nickaugust: between problems in the softphone itself and the linux sound stack I just can't find a setup that works well |
| 18:22.47 | wabbits | nickaugust Linphone works fine here on my Unbuntu desktop and my android linphone. |
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