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| 01:12.45 | wyoung | nn |
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| 09:36.03 | wyoung | .o/ |
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| 11:18.46 | j-fish | Anybody is using Anveo? |
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| 11:34.19 | Haris | hello all |
| 11:34.45 | Haris | what's hangupcause 17 ? according to one old doc, its circuit congestion. according to later docs, its user busy |
| 11:34.59 | Haris | (1) https://www.voip-info.org/wiki/view/asterisk+variable+hangupcause |
| 11:35.05 | Haris | (2) https://wiki.asterisk.org/wiki/display/AST/Hangup+Cause+Mappings |
| 11:38.57 | Haris | when does hangupcause 21 come ? I'm seeing this alot today |
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| 12:03.56 | pchero_work | 21 is for SIP return code of 401, 403, 407, 603 |
| 12:04.55 | pchero_work | When the sip device send 401, 403, 407, 603 return codes to the Asterisk, the Asterisk returns hangup case 21. |
| 12:06.16 | pchero_work | It also, for the 17(#define AST_CAUSE_USER_BUSY 17 ) is for the 486, 600 SIP return code from the sip device. |
| 12:08.38 | pchero_work | Plus, 21 return code represent call rejected. #define AST_CAUSE_CALL_REJECTED 21 |
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| 12:48.03 | cervajs2 | whats the best variant to record an extension AFTER call is answered? i'm using dialplan mixmonitor command now but its recorded with ringing |
| 12:54.28 | [TK]D-Fender | read its instructions |
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| 13:07.23 | Haris | pchero_work: already know this from docs. need to know what it means |
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| 13:10.07 | pchero_work | Haris: May this would helps you. https://en.wikipedia.org/wiki/List_of_SIP_response_codes |
| 13:11.30 | pchero_work | The sip devices generate these sip error code in linked certain cases. |
| 13:13.25 | pchero_work | So, if the Asterisk hangup with 21 reason code, it means, Asterisk got the sip error code from the sip device one of Unauthorized, Forbidden, Proxy Authentication Required, Decline reasons. |
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| 13:49.24 | cervajs2 | [TK]D-Fender: mixmonitor cant start recording WHEN call is answered |
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| 14:34.58 | DanQuinney | cervajs2: not true, "b: Only save audio to the file while the channel is bridged." |
| 14:35.27 | DanQuinney | "core show application MixMonitor" is your friend |
| 14:35.36 | [TK]D-Fender | <[TK]D-Fender> read its instructions |
| 14:35.47 | [TK]D-Fender | Apparently that hint was not successful |
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| 14:37.11 | DanQuinney | clearly not [TK]D-Fender |
| 14:41.56 | cervajs2 | DanQuinney: tnx. btw i read instructions but i was blind |
| 14:45.35 | [TK]D-Fender | "Reading while blind" <- the new "Runs with scissors" |
| 14:46.10 | [TK]D-Fender | Which is my native name |
| 14:46.12 | [TK]D-Fender | #costner |
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| 15:46.47 | Kobaz | having a fun issue |
| 15:46.52 | Kobaz | [2017-08-16 11:33:19.450] WARNING[24946][C-00000d5e]: app_voicemail.c:6888 leave_voicemail: No format for saving voicemail? |
| 15:47.15 | Samot | What is the format set in voicemail.conf? |
| 15:49.14 | Kobaz | wav|sln |
| 15:49.26 | Kobaz | i'm not actually using voicemail.conf, it's coming from extconfig |
| 15:49.46 | Kobaz | just upgraded a box, and this is the same stuff i use everywhere, not sure why all of a sudden it broke |
| 15:50.09 | Kobaz | looking through the app_voicemail code and it looks like a pretty straightforward error |
| 15:50.31 | Samot | So what is the setting for voicemail in RealTime? |
| 15:50.49 | Samot | You have format= in the database right? |
| 15:50.55 | Samot | With a format selected? |
| 15:52.51 | Kobaz | yeah |
| 15:53.05 | Samot | Show a whole call... |
| 15:53.12 | Kobaz | voicemail show users... === ==> format: sln|wav |
| 15:53.40 | Kobaz | asterisk has the datars |
| 15:53.41 | Kobaz | yueah sure |
| 15:55.50 | Kobaz | it's not very interesting |
| 15:55.52 | Kobaz | https://pastebin.com/zPCicaM8 |
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| 15:58.20 | Samot | What did you upgrade from and to? |
| 16:00.20 | Kobaz | figured it out |
| 16:00.28 | Samot | ? |
| 16:00.29 | Kobaz | voicemail.conf function was missing |
| 16:00.37 | Kobaz | voicemail.conf wasn't loading, ugh |
| 16:00.40 | Kobaz | stupid stuff |
| 16:00.59 | Kobaz | ...did a db upgrade |
| 16:01.06 | Samot | Well then that means you aren't fully using RT for voicemail. |
| 16:01.11 | Kobaz | rihgt |
| 16:01.15 | Kobaz | well, it's supposed to be |
| 16:01.17 | Kobaz | now it is for real |
| 16:09.17 | duffman | I know this is prob a stupid question, but how do I get all the phones to show if a line is active, say the secretary hits hold, and I wanna pick up a call in my office |
| 16:09.54 | [TK]D-Fender | You can't |
| 16:10.02 | [TK]D-Fender | Hold is not something you steal from someone else |
| 16:10.06 | [TK]D-Fender | haev them PARK the call |
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| 16:12.59 | duffman | can I configure the hold button on the phone to do that? |
| 16:13.23 | duffman | or should I just use the transfer feature |
| 16:14.03 | [TK]D-Fender | No. Yes. respectively |
| 16:15.19 | lvlinux | (or a feature code) |
| 16:15.37 | [TK]D-Fender | FreePBX <---- |
| 16:18.56 | duffman | ? |
| 16:19.47 | duffman | oh, parking lot? |
| 16:19.55 | [TK]D-Fender | that's what call parking is |
| 16:20.06 | [TK]D-Fender | And how you can get there depends on FreePBX. |
| 16:21.55 | duffman | ok cool, ill look it up. Thanks |
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| 18:09.09 | Kobaz | hmm |
| 18:09.18 | Kobaz | anyone know how to take off a wallmount bracket from a polycom vvx |
| 18:09.42 | Samot | Slide it off |
| 18:10.20 | Samot | Well pop it out |
| 18:10.31 | Samot | The backends just snap on. |
| 18:11.42 | Kobaz | i'm pulling as hard as i can |
| 18:13.16 | Samot | That's what my wife says all the time. |
| 18:14.04 | Samot | As far as I can remember, the wall mount snaps in just like the riser bar. |
| 18:17.26 | Kobaz | it seems like a permenant clip type thing |
| 18:17.27 | Kobaz | one way |
| 18:17.35 | Kobaz | clip it once and that's it |
| 18:18.23 | Samot | Highly doubt that. |
| 18:18.31 | Samot | I've used phones that were mounted on the wall and then at a desk |
| 18:18.38 | Samot | vice versa. |
| 18:19.14 | Samot | I doubt it is design to make a $300+ phone a permanent wall phone. |
| 18:19.54 | Samot | I'd start looking at YouTube videos. |
| 18:21.00 | Samot | I'm not kidding. |
| 18:23.37 | Kobaz | hah |
| 18:23.43 | Kobaz | youtube was no help |
| 18:23.51 | Kobaz | i found a tab deep burried way in there |
| 18:23.57 | Kobaz | had to pry it with a flat screwdriver |
| 18:26.16 | [TK]D-Fender | same as I did with the IP3XX, IP430 family |
| 18:27.01 | Kobaz | you dont have to pry a 3xx with a screwdriver |
| 18:28.37 | [TK]D-Fender | 300/301 yes |
| 18:28.42 | [TK]D-Fender | not sure on the 32x/33x |
| 18:29.24 | [TK]D-Fender | 335 yes |
| 18:48.36 | cervajs2 | are there some dialplan handlers which can be run after call answer? |
| 18:50.46 | cervajs2 | i found pre-bridge handler . i'll try |
| 18:55.39 | [TK]D-Fender | "core show application dial" |
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| 19:19.06 | RovingWriter | anyone used yealink t29 phones? |
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| 19:23.06 | [TK]D-Fender | ~polls |
| 19:23.06 | infobot | "Does anyone have X or use Y?" is taking a poll, not asking a valid question. Don't do it or our army of rabid weasels will hurt you. Usually, people other than those with the exact same set up can help you and those who have sometimes will not be able to help you. Also see <ask> |
| 19:24.33 | RovingWriter | eeps. weasels. they already ate my phone system, i won't want them to eat me |
| 19:24.59 | RovingWriter | and i don't have a specific question. was just curious if others used them and liked them |
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| 19:25.39 | [TK]D-Fender | They are "OK" phones, but there are better |
| 19:26.07 | [TK]D-Fender | In terms of raw build, sound, and power in provisioning Polycom wins |
| 19:26.17 | RovingWriter | so, I have had polycoms for a long time, and they just really seem to lack features that the yealink seems to have... or maybe i'm just missing them... |
| 19:26.53 | RovingWriter | for one, seems when i add a sip line on the polycom ip3xx/5xx phones, it has to reboot, when the yealink doesn't, and the yealink has OpenVPN client in it, and the polycoms dont -- know of a polycom that does? |
| 19:27.07 | [TK]D-Fender | Not offhand |
| 19:27.24 | [TK]D-Fender | If you're looking for those phones to all VPN in independently this may be a plus for the Yealink |
| 19:27.51 | [TK]D-Fender | As for the reboot requirement, yes you'll have to, but how often should you be making changes to them like that? |
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| 19:29.39 | RovingWriter | true, i don't make changes a lot like that. |
| 19:42.02 | [TK]D-Fender | Hey, wonder of wonders I've got an actual question! Working on prioritization of callers being added to my support queue. Currently my reading is blurring a bit between PRIORITY vs PENALTY. Also seeing some sparse variable references I'm not sure are necessarily accurate. so... |
| 19:43.02 | [TK]D-Fender | If I have a quue with 6 callers, the first 3 added with QUEUE_PRIO=10 as added, and then 3 at QUEUE_PRIO=0, and I add one more PRIO=10 should they get inserted in the 4th position? |
| 19:44.08 | [TK]D-Fender | Basically trying to prioritize a certain class of caller within a SINGLE queue (for reporting & scripting reasons) |
| 19:51.48 | RovingWriter | seems like it -should- be added in the last position, right? so the other 3 with PRIO=10 would be answered first? or is that not the question |
| 19:52.09 | [TK]D-Fender | new caller has prio 10. |
| 19:52.18 | [TK]D-Fender | should outweight the last 3 |
| 19:52.24 | [TK]D-Fender | that's my thinking |
| 19:52.53 | RovingWriter | but the other 3 are same prio, and have been waiting longer? |
| 19:53.07 | [TK]D-Fender | yes |
| 19:53.13 | [TK]D-Fender | as they are already in the queue |
| 19:53.21 | RovingWriter | IMO, they would get served first |
| 19:53.22 | [TK]D-Fender | 3x10, 3x0. |
| 19:53.30 | RovingWriter | because they were same prio, but have been in queue longer |
| 19:53.30 | [TK]D-Fender | Adding 1 more 10 |
| 19:53.44 | [TK]D-Fender | I would think they might get insted last of the 10's |
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| 20:25.30 | defsdoor | RovingWriter, I really dont like polycom provisioning - they dont have an additive config (like all the other phones I've provisioned) |
| 20:26.09 | defsdoor | RovingWriter, with polycom if it isnt in the config it is reset to default |
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| 21:07.37 | tuxd00d | defsdoor: Thatâs not always a bad thing. Being able to ensure the phone matches the provisioning server, without having to first factory reset the phone, does save a lot of trouble. |
| 21:09.21 | drmessano | Thats actually a GREAT THING |
| 21:09.45 | drmessano | I have configs FULL of empty options just so that I can blank out specific settings |
| 21:10.08 | drmessano | or I have to force some settings because they may get fucked up by a user |
| 21:10.46 | defsdoor | however it also means you have to server account credentials with every provisioning request |
| 21:10.50 | defsdoor | server* |
| 21:10.54 | defsdoor | serve* |
| 21:11.06 | tuxd00d | Whatâs the problem with that? |
| 21:11.08 | defsdoor | which is a security risk |
| 21:11.15 | tuxd00d | HTTPS FTPS |
| 21:12.04 | defsdoor | I wouldn't rely on a sekret public key for security |
| 21:12.06 | drmessano | Yeah, use the S'es |
| 21:13.56 | defsdoor | on my provisioning platform I have certs from cisco, gigaset, yealink etc.. but I also only serve credentials when they have changed and not been served yet |
| 21:14.51 | defsdoor | works great on all models except polycom |
| 21:17.44 | defsdoor | the root certs are in downloadable firmware updates for many phones (cisco in their 7.6 release for SPA for example) so I am sure they can be extracted by someone determined enough |
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