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| 07:52.58 | wyoung | .o/ |
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| 08:02.59 | oroborous | Hello, so I've read this article a few days ago about a palestinian who got busted by feds for running a premium numbers company, then I did some searches and discovered all the shady things that some telecom companies do (see voipfraud.net), then I've come across these "premuim rate numbers" companies and I've seen there are lots of them on a simple google search. Now the question is, can someone explain me whats the purpose of those |
| 08:02.59 | oroborous | , cause for me it looks like they're all set up to make money on end users that got their systems hacked. Someone must pay for that traffic, right? Are these companies even legit? |
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| 08:05.01 | wyoung | Premium numbers companies are legal and legit although some of them sit in the grey area. |
| 08:05.46 | wyoung | A few years a go some companies would prank your mobile in the hope that you would call them back. |
| 08:06.34 | wyoung | others are advertised on TV with very tiny writing saying if you ring this number you agree to subscribe to a premium SMS service in which you are charged for them to spam you. |
| 08:07.16 | oroborous | Oh I see, so they're purpose is to make payments through phone? |
| 08:08.05 | wyoung | yup |
| 08:08.52 | oroborous | makes sense now :) |
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| 08:09.07 | wyoung | Like everything it can be misused. |
| 08:09.18 | wyoung | opmrcl: .o/ |
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| 12:57.58 | sibiria | we had a weird problem today with asterisk placing two calls to the same line, from a single call file |
| 12:58.32 | sibiria | after 299 seconds the call suddenly ended, but just before that asterisk seemingly actualized the call file again |
| 12:59.09 | sibiria | anyone had this happen to them before? |
| 12:59.13 | sibiria | this is on 13.13 |
| 12:59.26 | *** join/#asterisk tminus36 (~tminus36@pdpc/supporter/student/tminus36) |
| 13:00.48 | tminus36 | Hey all ... I'm trying to track down a weird asterisk crash; its random, and within the segfault it referencces libc.2-19.so ... i've tried upgrading that library. What's a good step to take to find why its still crashing? |
| 13:00.59 | tminus36 | This is version 11.1.x |
| 13:13.32 | *** join/#asterisk [TK]D-Fender (~joe@216.191.106.165) |
| 13:17.20 | *** join/#asterisk andycol (~andycol@154.118.252.14) |
| 13:20.12 | andycol | how can i add a timeout to a queue so if no agents answer the call leaves the queue and rings at another extension |
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| 13:24.40 | [TK]D-Fender | "core show application queue" <- |
| 13:26.30 | andycol | yea dont see anything there that helps |
| 13:26.36 | andycol | some kind of timeout |
| 13:26.41 | andycol | so 30seconds then leave the queue |
| 13:28.26 | [TK]D-Fender | "core show application queue" <- |
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| 13:32.12 | andycol | yes but timeout=X doesnt work |
| 13:33.45 | [TK]D-Fender | I am not talking about a config file parameter at all |
| 13:34.04 | [TK]D-Fender | (from queues.conf) |
| 13:34.08 | [TK]D-Fender | <[TK]D-Fender> "core show application queue" <- READ IT |
| 13:36.07 | Samot | Even that sample files tells you were to set that |
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| 13:37.37 | andycol | yes i have read it and it says |
| 13:37.46 | andycol | timeout |
| 13:37.46 | andycol | <PROTECTED> |
| 13:37.46 | andycol | <PROTECTED> |
| 13:40.21 | [TK]D-Fender | <andycol> how can i add a timeout to a queue so if no agents answer the call leaves the queue and rings at another extension |
| 13:40.25 | [TK]D-Fender | And there you have it |
| 13:40.34 | [TK]D-Fender | you tell it how long to try before GIVING UP |
| 13:41.11 | Samot | A Queue has two different "timeout" values associated with it. One is the |
| 13:41.11 | Samot | ; timeout parameter configured in queues.conf. This timeout specifies the |
| 13:41.11 | Samot | ; amount of time to try ringing a member's phone before considering the |
| 13:41.11 | Samot | ; member to be unavailable. |
| 13:41.31 | Samot | Please go read beyond that paragraph. |
| 13:41.50 | [TK]D-Fender | What about it? |
| 13:41.51 | Samot | You're focusing on the wrong timeout setting. |
| 13:42.07 | [TK]D-Fender | that is how long to ring the applicable agents THAT TIME |
| 13:42.09 | Samot | The next sentence tells you where to set the timeout you are looking for. |
| 13:42.13 | Samot | It's clear, in the docs. |
| 13:42.14 | andycol | ok im confused then which timeout setting should i look at |
| 13:42.18 | andycol | the next sentence is about AGI |
| 13:42.20 | [TK]D-Fender | <[TK]D-Fender> "core show application queue" <- READ IT |
| 13:42.23 | [TK]D-Fender | THIS ONE |
| 13:42.32 | [TK]D-Fender | the one I've pointed you towards 5 times now |
| 13:42.42 | andycol | yes but i pasted what i read there |
| 13:42.57 | [TK]D-Fender | queues.conf "timeout" is how long to ring JOHN before moving on to MARY |
| 13:43.01 | [TK]D-Fender | ^ |
| 13:43.07 | Samot | Yes. |
| 13:43.23 | Samot | And Queue() is kinda like Dial() when it comes to this part. |
| 13:43.27 | Samot | Hint, hint. |
| 13:43.28 | andycol | yes but i want to say how long it rings all of them in ringall before leaving |
| 13:43.29 | [TK]D-Fender | If you want to limit how long they waif for ANYBODY to answer then it's in the APPLICATION CALL |
| 13:43.32 | Samot | And Queue() is kinda like Dial() when it comes to this part. |
| 13:43.32 | [TK]D-Fender | ^ |
| 13:43.32 | Samot | And Queue() is kinda like Dial() when it comes to this part. |
| 13:43.35 | Samot | Hint, hint. |
| 13:43.36 | Samot | Hint, hint. |
| 13:43.45 | [TK]D-Fender | <[TK]D-Fender> If you want to limit how long they waif for ANYBODY to answer then it's in the APPLICATION CALL <- THIS |
| 13:43.46 | andycol | yes i tried Queue(queuename,30) |
| 13:43.48 | andycol | does nothing |
| 13:43.57 | [TK]D-Fender | And how long are you ringing your agents gor? |
| 13:44.01 | [TK]D-Fender | for* |
| 13:44.13 | andycol | so i want it to ring the queue for 30 seconds then leave |
| 13:44.26 | [TK]D-Fender | <andycol> yes i tried Queue(queuename,30) <- and of course that doesn't work. |
| 13:44.26 | Samot | Stop. |
| 13:44.28 | Samot | WAit. |
| 13:44.31 | [TK]D-Fender | that call is wrong |
| 13:44.33 | Samot | Just stop. |
| 13:44.43 | Samot | First, the caller doesn't "ring" the queue for 30 seconds. |
| 13:44.53 | Samot | That means they spend 30 seconds ringing agents. |
| 13:44.59 | andycol | yes |
| 13:45.11 | Samot | That is different than how long they are IN the queue |
| 13:45.11 | [TK]D-Fender | [TK]D-Fender> that call is wrong |
| 13:45.18 | andycol | ok |
| 13:45.25 | Samot | I can be in a queue for an hour |
| 13:45.33 | Samot | That's how long I wait. |
| 13:45.34 | andycol | so it must ring the agents and if none answer in 30 seconds ring an extension out of the queue |
| 13:45.35 | [TK]D-Fender | <andycol> yes i tried Queue(queuename,30) <- clearly not following the app's instructions |
| 13:45.47 | Samot | When my call tries an agent...that's the RING |
| 13:46.01 | [TK]D-Fender | <[TK]D-Fender> <[TK]D-Fender> "core show application queue" <- READ IT |
| 13:46.18 | Samot | They won't be kicked if they are attempting to ring members. |
| 13:46.25 | Samot | You have to watch those two timers. |
| 13:46.32 | Samot | The docs say you could conflict. |
| 13:46.34 | [TK]D-Fender | And actually set them properly |
| 13:46.36 | Samot | So watch out for it. |
| 13:46.42 | [TK]D-Fender | Which you haven't |
| 13:47.24 | andycol | which 2 |
| 13:47.41 | [TK]D-Fender | <[TK]D-Fender> <andycol> yes i tried Queue(queuename,30) <- clearly not following the app's instructions |
| 13:48.19 | Samot | Did you not read the samples? |
| 13:48.30 | Samot | You just can't ignore other settings that come before one. |
| 13:48.36 | andycol | i did |
| 13:48.39 | [TK]D-Fender | Samples isn't the issue here yet |
| 13:48.45 | Samot | The first option after the queuename is not TIMEOUT |
| 13:48.50 | [TK]D-Fender | Right now the application call is WRONG. |
| 13:48.54 | Samot | Right |
| 13:48.58 | Samot | Which is shown in the SAMPLE |
| 13:49.04 | Samot | On how to call it RIGHT |
| 13:49.17 | [TK]D-Fender | it's shown in the app's instruction right on CLI which I've now pointed him to .... |
| 13:49.24 | Samot | Sure |
| 13:49.29 | Samot | Either of those work |
| 13:49.33 | Samot | It's the same info basically |
| 13:49.42 | [TK]D-Fender | SIX times |
| 13:49.46 | andycol | well maybe im blind because i dont see it |
| 13:49.48 | Samot | Queue(queuename,30) <-- Wrong. |
| 13:49.52 | [TK]D-Fender | ^^^^^^^^^^^^^^^^ |
| 13:49.54 | Samot | 30 is not an option |
| 13:49.57 | Samot | It's the timeout |
| 13:50.01 | Samot | Which is the LAST setting. |
| 13:50.08 | [TK]D-Fender | TIMEOUT is ***NOT*** the second parameter |
| 13:50.12 | Samot | So if your other settings are blank.. |
| 13:50.18 | Samot | Just like anything else, they need to be blank |
| 13:50.20 | [TK]D-Fender | You don't get to creatively skip parameters |
| 13:50.24 | Samot | You need your commas |
| 13:50.25 | [TK]D-Fender | this is not a free-form art class |
| 13:50.40 | Samot | Just like with Dial() |
| 13:50.48 | andycol | ok but how many commas until the timeout? |
| 13:50.49 | [TK]D-Fender | And every other dialplan app |
| 13:50.53 | Samot | No. |
| 13:50.53 | [TK]D-Fender | COUNT! |
| 13:51.02 | Samot | 8:50:49 AM A<andycol> ok but how many commas until the timeout? < READ |
| 13:51.02 | [TK]D-Fender | <[TK]D-Fender> <[TK]D-Fender> <[TK]D-Fender> "core show application queue" <- READ IT |
| 13:51.12 | Samot | That's just a pure lazy question. |
| 13:51.16 | [TK]D-Fender | Look at the fucking number of things BETWEEN the queue name and TIMEOUT |
| 13:51.21 | andycol | 20 |
| 13:51.22 | andycol | ? |
| 13:51.25 | [TK]D-Fender | Look at the fucking number of things BETWEEN the queue name and TIMEOUT |
| 13:51.28 | Samot | Look at the sample config. |
| 13:51.31 | [TK]D-Fender | Queue(queuename,[options,[URL,[announceoverride,[timeout,[AGI,[macro,[gosub,[rule,[position]]]]]]]]]) |
| 13:51.35 | Samot | Look at the help output |
| 13:51.39 | [TK]D-Fender | IT'S RIGHT FUCKING THERE |
| 13:51.43 | Samot | I wouldn't have given that |
| 13:51.49 | Samot | It's clear in all the docs |
| 13:51.54 | andycol | ok so 3 commas then the timeout |
| 13:51.54 | [TK]D-Fender | HOW MANY PARAMETERS DO YOU SEE BETWEEN THE NAME AND THE TIMEOUT? |
| 13:52.00 | Samot | In three different places. |
| 13:52.05 | [TK]D-Fender | I can see THREE. |
| 13:52.05 | andycol | like QUEUE(queuname,,,30) |
| 13:52.46 | andycol | so then is that right |
| 13:52.53 | Samot | Go try. |
| 13:52.55 | Samot | Do |
| 13:52.57 | Samot | Try |
| 13:52.59 | Samot | Attempt |
| 13:53.00 | [TK]D-Fender | how many commas do you see between them on the INSTRUCTIONS? |
| 13:53.04 | [TK]D-Fender | Can you count? |
| 13:53.15 | andycol | i see 3 |
| 13:53.20 | [TK]D-Fender | [TK]D-Fender> Queue(queuename,[options,[URL,[announceoverride,[timeout,[AGI,[macro,[gosub,[rule,[position]]]]]]]]]) <- HOW MANY FUCKING COMMAS BETWEEN THEM HERE? |
| 13:53.21 | Samot | These questions are deteriorating. |
| 13:53.52 | andycol | 3 commas |
| 13:53.54 | [TK]D-Fender | You need new eyes |
| 13:54.04 | andycol | 4 |
| 13:54.37 | Samot | Dude. |
| 13:54.38 | andycol | ok that works |
| 13:54.45 | [TK]D-Fender | IT'S A MIRACLE |
| 13:54.48 | Samot | This is how Asterisk basically does everything. |
| 13:55.01 | Samot | Are you always missing commas and settings with other commands? |
| 13:55.18 | [TK]D-Fender | And have them work properly? Nope... |
| 13:55.25 | Samot | App(name,1,2,3,4,5) |
| 13:55.29 | andycol | im sure in the old days u didnt need more than 1 comma but anyways i know this know |
| 13:55.35 | Samot | That's the basic syntax for most commands. |
| 13:55.35 | andycol | havent used asterisk for a while |
| 13:55.35 | [TK]D-Fender | wrong |
| 13:55.39 | Samot | Wrong. |
| 13:55.43 | Samot | You always needed the commas. |
| 13:55.47 | [TK]D-Fender | You don't get skip. EVER |
| 13:55.54 | Samot | That makes no sense. |
| 13:56.09 | [TK]D-Fender | How does it know WHICH thing you're skipping? |
| 13:56.10 | Samot | This isn't something "new" |
| 13:56.17 | [TK]D-Fender | 2 fucking parameters could be numeric |
| 13:56.19 | Samot | This is how Asterisk has work for over a decade. |
| 13:56.25 | [TK]D-Fender | that assumption is ridiculous. |
| 13:56.48 | [TK]D-Fender | It's how * has worked since the beginning. |
| 13:57.21 | andycol | ok |
| 13:59.22 | andycol | you guys dont have to be so dick though |
| 14:00.27 | andycol | this kind of "commununity" bs is why i am moving to freeswitch |
| 14:00.34 | andycol | you ask for help and get shit |
| 14:00.39 | Samot | Wait |
| 14:00.41 | Samot | Stop |
| 14:01.01 | [TK]D-Fender | How many times did I tell you to read the apps instructions? First 2 times you're still focussing on queues.conf. |
| 14:01.04 | Samot | You asked for help for a command that is documented in three different official locations. |
| 14:01.13 | [TK]D-Fender | Then yuo fail to see the blatant "timeout" there. |
| 14:01.13 | Samot | All of which had the answer. |
| 14:01.18 | Samot | The answer we kept telling you |
| 14:01.25 | Samot | You kept failing to grasp the answer. |
| 14:01.32 | [TK]D-Fender | Then tell us "it doesn't " work, and only afterwards show us what you've done. |
| 14:01.43 | andycol | yes but sometimes u can be nice and say check ur commas etc |
| 14:01.50 | [TK]D-Fender | Where you aren't calling the app properly at all and are told that it's wrong |
| 14:02.07 | Samot | We told you numerous times where to check |
| 14:02.09 | [TK]D-Fender | then you can't count the # of comms on a single line of the sample taht's GIVEN to you |
| 14:02.10 | Samot | What to read |
| 14:02.21 | Samot | When it became apparent you were not reading the things we told you.. |
| 14:02.24 | [TK]D-Fender | Remember there comes a point where you waste OUR time. |
| 14:02.27 | Samot | Giving the answer isn't the way |
| 14:02.38 | andycol | yes fair enough |
| 14:02.54 | [TK]D-Fender | If you can't be bothered to really look when someone is taking the time to tell you where to then you're doing them a disservice |
| 14:03.17 | Samot | 8:50:49 AM A<andycol> ok but how many commas until the timeout? |
| 14:03.30 | Samot | ^^^ Questions like that are "Just tell me things so I don't have to look" |
| 14:04.14 | andycol | fair assumption |
| 14:04.20 | Samot | Look |
| 14:04.26 | Samot | Its simple |
| 14:04.41 | Samot | I've spent a lot of time reading, learning, trying and breaking things to get where I am at. |
| 14:05.05 | Samot | If you, as the person asking for help, can't take the basic effort to learn or do something...I'm not putting more effort in that you |
| 14:05.10 | Samot | It's not my problem. |
| 14:05.15 | andycol | ok |
| 14:05.23 | andycol | just stating u guys were fairly rude about it |
| 14:05.35 | Samot | Rudeness is the price of free help |
| 14:05.36 | [TK]D-Fender | We'll point you there. Put in the effort to read it. |
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| 14:05.52 | Samot | Especially when you don't listen to what is being told to you |
| 14:05.55 | Samot | By multiple people |
| 14:05.58 | Samot | Multiple times. |
| 14:06.08 | Samot | Repeating the answer 7x is not fun for us. |
| 14:06.52 | Samot | If you want support with a nice demeanor, pay for it. |
| 14:07.01 | andycol | ok |
| 14:07.22 | [TK]D-Fender | Or don't make people have to repeat themselves a half dozen times |
| 14:07.50 | Samot | Also.. |
| 14:07.56 | [TK]D-Fender | And don't try offloading counting things on a line that require less than 1 hand to count. |
| 14:08.02 | Samot | Don't get your answer..or fix your problem with others help |
| 14:08.23 | Samot | Then one you have it, complain about how rude they were and then get on their cases for how they acted during it all |
| 14:08.40 | Samot | Because if the rudeness was that big of a factor, you would have just left. |
| 14:08.44 | Samot | Or stopped. |
| 14:08.51 | andycol | fair enough |
| 14:08.55 | [TK]D-Fender | Any way.... |
| 14:09.29 | Samot | I just had this in another room. |
| 14:09.36 | Samot | Guy took up two days of time |
| 14:09.47 | Samot | And then once it was fixed, laced into us all. |
| 14:09.52 | Samot | Yeah, not cool. |
| 14:10.09 | Samot | Don't get what you want out of me and then bash me as a thank you. |
| 14:10.39 | andycol | true |
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| 16:40.31 | jamesaxl | I feel happy with my new asterisk configuration :) |
| 16:40.53 | voipmonk | congratulations |
| 16:41.09 | jamesaxl | voipmonk: thank you very much |
| 16:41.19 | jamesaxl | I should thanks asterisk developers |
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| 20:24.51 | jamesaxl | I do not know Where to put announcement audio file :( |
| 20:26.54 | [TK]D-Fender | "core show settings" <- I'd start with the sounds folder, wherever you have that set to |
| 20:27.27 | [TK]D-Fender | So you don't have to specify a full path |
| 20:29.21 | jamesaxl | [TK]D-Fender: I got it thank you very much |
| 20:34.02 | jamesaxl | [TK]D-Fender: Before a client join the client (s)he gets grateful with about 15 second, how can I make every client join to queue without listening to this audio if there are min one free agent? |
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| 20:34.39 | [TK]D-Fender | You're the one playing it... |
| 20:34.41 | [TK]D-Fender | stop doing that |
| 20:35.34 | jamesaxl | I am think about condition, but I do not know how to get queue len from extension |
| 20:35.57 | [TK]D-Fender | What condition? |
| 20:36.03 | [TK]D-Fender | You aren't describing a complete idea |
| 20:36.08 | [TK]D-Fender | you are talking in pieces |
| 20:37.16 | jamesaxl | [TK]D-Fender: my idea is to make client join the queue without listen to 15 s of grateful audio file if at least one agent is free |
| 20:38.23 | voipmonk | Is this vicidial? |
| 20:39.21 | [TK]D-Fender | if you have fixed members you could check each device directly (assuming they are logged in as members) |
| 20:39.42 | [TK]D-Fender | or use an extern script to either parse a text CLI status dump or use AMI |
| 20:39.52 | jamesaxl | I have dynamic members |
| 20:40.29 | jamesaxl | [TK]D-Fender: AMI it is good then, even with dynamic members |
| 20:45.14 | jamesaxl | [TK]D-Fender: How about stopping playback in (n) second and connect client with queue if at least one agent is free? |
| 20:46.31 | [TK]D-Fender | You don't get to "jsut connect" |
| 20:46.36 | [TK]D-Fender | Queue has to dial them |
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| 20:47.10 | [TK]D-Fender | as for stopping in the middle, YOU are going to have to monitor the shit out of your system to detect taht member suddenly becoming "free". |
| 20:47.26 | [TK]D-Fender | no remember, just because they LOOK free doesn't men you don't haev a wrapup time, etc |
| 20:47.35 | [TK]D-Fender | You need to use some common sense here |
| 20:48.51 | jamesaxl | I have an idea but I do not know if it is good. I want to create Moh folder that include 1. grateful audio file plus 2.hold music. |
| 20:50.18 | jamesaxl | when the client join the queue, he won't strictly listen to these files if at list one slave is free |
| 20:50.20 | [TK]D-Fender | Again, there is no normal process to just cut off that greeting |
| 20:50.44 | [TK]D-Fender | you can check before they go, but monitoring WHILE it plays is going to be painful & tricky |
| 20:57.55 | [TK]D-Fender | I would probably do this pre-queue procedure in an AGI |
| 20:58.12 | [TK]D-Fender | Where you can trigger it backgrounding and cut it off while checking the status in code |
| 20:59.19 | jamesaxl | [TK]D-Fender: I am going to check it with AGI then |
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