| 00:19.55 | *** join/#asterisk infobot (ibot@208.53.50.136) |
| 00:19.55 | *** topic/#asterisk is #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.21.1 (2018/06/11), Standard: 15.4.1 (2018/06/11); DAHDI: DAHDI-linux 2.11.1 (2016/03/01), DAHDI-tools 2.11.1 (2016/03/01); libpri 1.6.0 (2017/01/27) -=- Wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22 -=- Logs: bit.ly/1s4AKKu |
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| 00:22.28 | TechSmurf | any love for the GXP2160? |
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| 00:45.34 | jpsharp | I liked the ones I installed. They're good for an operator console. |
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| 06:46.07 | ttyX | I have two different asterisk servers with pri cards. Both are working fine with dahdi trunks but I'd like to configure sip trunk on one and use the other server to make & receive calls on behalf of the other server so that I don't have to create sip extensions twice on both servers |
| 06:46.32 | ttyX | I don't know what you'd call this setup |
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| 12:05.20 | Alblasco1702 | what is the easyest way to find de CallerID mode from a PSTN line? |
| 12:06.04 | Alblasco1702 | like ETSI-DTMF During ringing |
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| 16:09.36 | hexhaxtron | Does asterisk support PAM authentication? |
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| 16:27.23 | file | no. |
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| 17:16.29 | robl^ | thinks evil thoughts about Twilio's DID ordering Web UI then wanders off |
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| 21:16.54 | DannyA | drmessano: Samot: got my mikrotik router |
| 21:17.29 | DannyA | works great so far. one small thing, i can't replace my current router yet, so i have the mikrotik plugged into a port on my current wifi router, and the polycom plugged into the mikrotik |
| 21:17.50 | DannyA | any reason that the mikrotik, going through the TPLink, won't be able to keep the udp session alive? |
| 21:17.56 | DannyA | or it should be good the way its set up |
| 21:17.56 | [TK]D-Fender | And how is that expected to help? |
| 21:18.04 | [TK]D-Fender | You're adding layers of crap in the middle |
| 21:18.09 | DannyA | yes, temporarily |
| 21:18.15 | [TK]D-Fender | Don't |
| 21:18.15 | DannyA | for a few days |
| 21:18.20 | DannyA | o-k |
| 21:18.29 | [TK]D-Fender | Mikrotik won't make what your TPlink does any BETTER |
| 21:18.32 | [TK]D-Fender | Itt's MORE shit |
| 21:21.31 | DannyA | fine |
| 21:21.32 | DannyA | ill remove it |
| 21:21.52 | DannyA | anything specific i need to configure on the mikrotik to ensure that the ip phone will work properly? |
| 21:21.59 | [TK]D-Fender | no |
| 21:22.04 | DannyA | cool. thanks! |
| 21:22.20 | DannyA | also, does anyone have insights into whether asterisk runs well on a raspberry pi 3? |
| 21:23.04 | [TK]D-Fender | probably better than a Pi2 |
| 21:23.45 | drmessano | DannyA: Yeah, your issue is the FIREWALL on the TPLink which you haven't removed. So you've fixed nothing but hanging the MT off of the TP |
| 21:24.14 | drmessano | So fix that ASAP |
| 21:24.29 | drmessano | and then run over the TPLink with your car |
| 21:27.16 | [TK]D-Fender | Any violent end that ensures no chance of revival would be acceptable |
| 21:29.13 | drmessano | Imagine my shock |
| 21:29.46 | Samot | On look a ping time out |
| 21:29.47 | Samot | JFC. |
| 21:33.49 | jpsharp | I recommend several shots from a .357. |
| 21:34.44 | [TK]D-Fender | .357 is a largely worthless caliber, but would techincally do for this... |
| 21:36.26 | *** join/#asterisk DannyA (~DannyA@cpe-74-64-121-84.nyc.res.rr.com) |
| 21:37.34 | DannyA | ok...TP Link gone...incoming calls are working (we'll see for how long)....but i can't make outgoing calls |
| 21:37.36 | DannyA | any suggestions? |
| 21:37.40 | jpsharp | It worked when I sent an old 64kbps data modem back to the manufacturer for the 9th time. |
| 21:38.00 | [TK]D-Fender | <DannyA> any suggestions? <- look at them |
| 21:38.12 | [TK]D-Fender | wonders where common sense went... |
| 21:38.35 | DannyA | look at what? |
| 21:39.01 | DannyA | (am i doing something to upset you?) |
| 21:39.57 | [TK]D-Fender | <PROTECTED> |
| 21:40.09 | Samot | What is the issue when making outgoing calls? |
| 21:40.16 | [TK]D-Fender | look. at. the. CALLS |
| 21:40.20 | DannyA | fast busy signal |
| 21:40.20 | [TK]D-Fender | ?gethelp |
| 21:40.34 | [TK]D-Fender | oops... |
| 21:40.38 | DannyA | [TK]D-Fender: i know ur trying to tell me something, im just not understanding, im sorry |
| 21:40.43 | [TK]D-Fender | * CLI |
| 21:40.44 | Samot | Is there an Asterisk box involved in this? |
| 21:40.47 | DannyA | no |
| 21:40.48 | [TK]D-Fender | lok at actual DEBUG rolling by |
| 21:40.51 | Samot | FFS. |
| 21:40.59 | DannyA | i got the new Mikrotik router, and the phone, that's it |
| 21:41.00 | Samot | So this is the phone connecting to? |
| 21:41.08 | [TK]D-Fender | to the ITSP direct |
| 21:41.08 | DannyA | Twilio |
| 21:41.13 | [TK]D-Fender | DannyA, We can't debug your phone |
| 21:41.18 | [TK]D-Fender | you've been told this already |
| 21:41.33 | DannyA | ok |
| 21:41.39 | DannyA | sorry for the bother |
| 21:41.48 | Samot | Contact Twilio support. |
| 21:41.52 | Samot | That's what they are there for. |
| 21:42.08 | DannyA | its not a twilio issue. outgoing calls were working fine as of 30 mins ago with the tp link |
| 21:42.21 | [TK]D-Fender | had forgotten this was a direct-use scenario |
| 21:42.29 | DannyA | i got the new router at the suggestion of this group, got it all set up, and now outgoing calls don't work, just thought you guys would be able to help me figure out why |
| 21:42.47 | Samot | The problem is, we can't see anything. |
| 21:42.58 | [TK]D-Fender | we don't drill through phone logs (if they even exist |
| 21:42.59 | Samot | Also, no one uses Twilio for just a phone. |
| 21:43.06 | [TK]D-Fender | which since you're trying to run stand-alone ... don't |
| 21:44.00 | drmessano | I didnt think you could use Twilio with a single endpoint? Dont you need multiple peers for the inbound? |
| 21:44.21 | [TK]D-Fender | depends if the device can accept calls outside their registrar or not |
| 21:44.23 | DannyA | no...it works great. not their sip trunk |
| 21:44.26 | [TK]D-Fender | Which technically Poly's can |
| 21:44.33 | drmessano | Ah |
| 21:44.44 | [TK]D-Fender | (you can also restrict if you choose) |
| 21:46.20 | drmessano | Only thing you can do is check the phone logs, I guess |
| 21:47.10 | Samot | DannyA: Please post a link to the instructions you followed for this |
| 21:47.28 | DannyA | ok. so u guys said you cant debug because you cant see anything. what logs or settings can i show u? |
| 21:47.36 | Samot | DannyA: Please post a link to the instructions you followed for this |
| 21:47.45 | [TK]D-Fender | <[TK]D-Fender> we don't drill through phone logs (if they even exist |
| 21:47.50 | [TK]D-Fender | <[TK]D-Fender> which since you're trying to run stand-alone ... don't |
| 21:47.57 | DannyA | https://www.twilio.com/docs/documents/3/PolycomSoundStation5000CfgGuide.pdf |
| 21:47.57 | [TK]D-Fender | You're running that phone like an island |
| 21:48.05 | [TK]D-Fender | you have NOTHING in this case |
| 21:48.56 | DannyA | i just wanted a simple ip phone line at home |
| 21:49.00 | DannyA | i use twilio already |
| 21:49.07 | [TK]D-Fender | DannyA, If they gave you a guide then follow it. If it doesn't work out for you you'll need to take it up with them |
| 21:49.07 | DannyA | i thought this was pretty straightforward |
| 21:50.01 | [TK]D-Fender | For troubleshooting see: |
| 21:50.01 | [TK]D-Fender | Diagnostics > View and Download Logs |
| 21:50.03 | [TK]D-Fender | ^^^^^^^^^^^^^^^^^^^^^ |
| 21:50.39 | [TK]D-Fender | They told you where to look ... but you still asked us and didn't follow that from what you've said |
| 21:50.45 | DannyA | ok. no worries. sorry to bug you guys. when i get it working and im ready for asterisk, if there's anything i cant figure out, i'll come back. have a great evening! |
| 21:51.18 | [TK]D-Fender | They also say nothing about the local DIALPLAN on the phone |
| 21:51.28 | Samot | He changed routers. |
| 21:51.30 | [TK]D-Fender | Their guide is very incomplete |
| 21:51.33 | Samot | Now outbound calls don't work. |
| 21:51.48 | Samot | Nothing here says the Re-Register happened |
| 21:51.58 | Samot | Or that the INVITE wasn't rejected for other reasons. |
| 21:52.07 | Samot | You know who could say? Twilio. |
| 21:52.08 | drmessano | DannyA: Did you reboot the phone? |
| 21:52.09 | [TK]D-Fender | Or the call even was accepted by the phone |
| 21:52.15 | Samot | It's an outbound call |
| 21:52.28 | Samot | TK, calls worked before the router change. |
| 21:52.30 | [TK]D-Fender | I'm talking about dialplan acceptance |
| 21:52.37 | Samot | So I highly doubt the dialplan in the phone changed. |
| 21:52.40 | drmessano | DannyA: Did you reboot the phone? |
| 21:52.48 | [TK]D-Fender | I also don't know if he screwed anything else up or tried a different number |
| 21:52.50 | [TK]D-Fender | or anything really |
| 21:52.56 | [TK]D-Fender | and the less I see the less I trust |
| 21:53.00 | Samot | Then you haven't been following the conversation. |
| 21:53.07 | [TK]D-Fender | I have |
| 21:53.09 | Samot | I scrolled back and got it. |
| 21:53.10 | Samot | OK |
| 21:53.26 | Samot | So what part of "I just swapped out the TPLink and now outbound calls stopped working" is hard to follow? |
| 21:53.32 | [TK]D-Fender | We've got nothing solid |
| 21:53.33 | Samot | He was literally gone for 2 minutes. |
| 21:53.48 | [TK]D-Fender | All we have is a sound. |
| 21:53.51 | [TK]D-Fender | I know what he said. |
| 21:53.53 | Samot | Right |
| 21:53.59 | DannyA | i rebooted the phone, and it says "Registered" under server status |
| 21:54.02 | Samot | So the answer is CONTACT TWILIO |
| 21:54.08 | Samot | Period. |
| 21:54.09 | Samot | Done. |
| 21:54.11 | Samot | Contact them. |
| 21:54.15 | [TK]D-Fender | yup |
| 21:54.20 | drmessano | DannyA: When did you reboot it? |
| 21:54.38 | drmessano | Have you tried a call since you rebooted? |
| 21:55.12 | DannyA | and [TK]D-Fender not for nothing, if u dont want to help, unless my chatter in the channel is seriously bugging you, you don't need to respond. responding just to make me feel like an idiot isn't helpful. im a nice, normal, person who wanted to accomplish something very simple for my family. |
| 21:55.15 | drmessano | I guess my IP at home changed... Weird |
| 21:55.27 | [TK]D-Fender | You keep asking in the wrong channel |
| 21:55.30 | DannyA | drmessano: i rebooted a couple times after the mikrotik was up and running |
| 21:55.34 | [TK]D-Fender | We don't support phones direct to ITSPs |
| 21:55.36 | DannyA | then that's fine, i will leave |
| 21:55.54 | DannyA | again, i appreciate the advice given thus far, and will take further questions elsewhere |
| 21:56.00 | [TK]D-Fender | And you didn't follow what their own guide tells you and you seem insistent upon not using your provider's support for this |
| 21:56.20 | DannyA | 1. Yes I did follow their guide. What keeps making you think that I didn't? |
| 21:56.26 | [TK]D-Fender | We don't specialize on getting debug right out of a phone. |
| 21:56.29 | DannyA | 2. I emailed their support a week ago, still waiting to hear back |
| 21:56.33 | DannyA | then that's fine, im not asking u to |
| 21:56.38 | [TK]D-Fender | <[TK]D-Fender> For troubleshooting see: |
| 21:56.38 | [TK]D-Fender | <[TK]D-Fender> Diagnostics > View and Download Logs |
| 21:56.38 | [TK]D-Fender | <[TK]D-Fender> ^^^^^^^^^^^^^^^^^^^^^ |
| 21:56.38 | [TK]D-Fender | <[TK]D-Fender> They told you where to look ... but you still asked us and didn't follow that from what you've said |
| 21:56.41 | Samot | DannyA: You need to contact Twilio. Give them a call example (number you dialed, time, etc) and ask what they saw on their side. |
| 21:56.45 | DannyA | i will, i will. |
| 21:56.56 | [TK]D-Fender | DannyA> ok. so u guys said you cant debug because you cant see anything. what logs or settings can i show u? |
| 21:56.56 | Samot | They can tell you why it was rejected. |
| 21:57.09 | Samot | [TK]D-Fender: Seriously, stop. |
| 21:57.29 | Samot | We gave him advice, he followed it now is having trouble. |
| 21:57.33 | Samot | He's asking in the right spot. |
| 21:58.51 | [TK]D-Fender | If you ignore the channel name and topic and expand a personal interpretation sure. |
| 21:58.59 | [TK]D-Fender | But whatever |
| 21:59.11 | Samot | DannyA: Did you reboot the Mikrotik? |
| 21:59.15 | DannyA | yes |
| 21:59.39 | Samot | OK, so there isn't much we can do until you find out why the call was denied. |
| 22:00.03 | DannyA | understood. will see if there's a mikrotik tcp log or something |
| 22:00.09 | Samot | No. |
| 22:00.12 | Samot | This isn't TCP |
| 22:00.14 | Samot | This is UDP |
| 22:00.18 | Samot | Contact Twilio. |
| 22:00.26 | Samot | That's the only step you have for this. |
| 22:02.18 | DannyA | understood. thank you. |
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| 22:15.17 | DannyA | Samot: drmessano thank you for your help. i apologize, i made a mistake. it was a twilio issue. when i plugged in the new router, my ISP gave me a new IP, and i needed to add that to twilio's ip access control list. |
| 22:15.30 | DannyA | incoming and outgoing are working fine. will monitor the incoming to make sure it doesn't stop working. |
| 22:15.35 | DannyA | moving on now to setting up my asterisk server |
| 22:15.35 | Samot | You should not be using ACLs for this. |
| 22:15.50 | DannyA | twilio requires it |
| 22:15.57 | Samot | Not for this type of setup |
| 22:16.00 | rpifan | twilio asteirsk? |
| 22:16.07 | DannyA | no. |
| 22:16.07 | Samot | I read the document you posted. |
| 22:17.43 | Samot | Oh perhaps I read it wrong. |
| 22:18.01 | Samot | But having a dynamic IP that could change with a router reboot isn't the best this for a place like Twilio. |
| 22:18.39 | DannyA | i dont think it was because of the reboot, i think it's because you can technically plug in multiple devices into the router, and each port gets its own public ip |
| 22:18.44 | DannyA | i know that sounds weird, but thats what im seeing |
| 22:18.45 | *** part/#asterisk [TK]D-Fender (~joe@64.235.216.2) |
| 22:18.49 | *** join/#asterisk [TK]D-Fender (~joe@64.235.216.2) |
| 22:18.55 | DannyA | other than that, the IP has never changed |
| 22:19.05 | Samot | How does each device get it's own IP? |
| 22:19.09 | Samot | Are you on IPv6? |
| 22:19.11 | DannyA | no |
| 22:19.18 | [TK]D-Fender | By failure to configure NAT on it I guess |
| 22:19.38 | Samot | Do you have multiple WAN IPs from your ISP? |
| 22:19.39 | [TK]D-Fender | Or giving it a range like that... |
| 22:21.04 | DannyA | i didnt think i did, but i can't explain it. when i had two devices plugged into the cable company router, each had its own public ip |
| 22:22.14 | [TK]D-Fender | Yes and you should ahve configure your router to take that IP and to offer DHCP to your ubnet you should have defined and defined that it should be NAT'd |
| 22:22.37 | Samot | OK, so you do have a WAN subnet and it passes out IPs based on the MAC of the device. |
| 22:22.41 | [TK]D-Fender | Which we haven't heard confirmation of... |
| 22:22.58 | Samot | Since the TPLink and the Mikrotik have different MACs, different IPs. |
| 22:23.27 | Samot | 6:22:12 PM <[TK]D-Fender> Yes and you should ahve configure your router to take that IP and to offer DHCP to your ubnet you should have defined and defined that it should be NAT'd <-- Doesn't apply. |
| 22:23.40 | DannyA | lol...just to be clear, im not having a problem anymore. if we want to debate isp network architecure, im down, just didn't want u guys to think im still pending anything not working. im 15 minutes in and incoming calls still work, and so far im loving this new router, so many configuration options |
| 22:23.46 | Samot | The ISP is passing a WAN side subnet via DHCP based on the MAC. |
| 22:24.08 | [TK]D-Fender | How would his phone be getting a public IP unless he either did nothing (and it's acting as a dumb switch), or that he did actually define a passthrough or DHCP range in there? |
| 22:24.13 | Samot | DannyA: I understand what is happening now and why you got a different IP on the WAN. |
| 22:24.19 | Samot | No |
| 22:24.23 | Samot | His WAN CHANGED |
| 22:24.31 | [TK]D-Fender | He said his PHONE got a public IP |
| 22:24.34 | Samot | And it wasn't in the ACL list on Twilio. |
| 22:24.36 | Samot | No |
| 22:24.36 | DannyA | no, no no |
| 22:24.39 | Samot | The f'ing Mikrotik. |
| 22:24.42 | DannyA | yes |
| 22:24.44 | Samot | Follow. The. Conversation. |
| 22:24.44 | DannyA | ^^ |
| 22:25.02 | DannyA | my phone's ip is 192.168.88.245 |
| 22:25.12 | [TK]D-Fender | nvm |
| 22:25.26 | Samot | The reason he could not make outbound calls is the IP the calls where coming from wasn't not permitted. |
| 22:25.27 | [TK]D-Fender | Phrasing was open enough I read into it |
| 22:25.42 | Samot | s/wasn't/was/ |
| 22:25.44 | [TK]D-Fender | Samot, saw that part just fine |
| 22:25.54 | Samot | Right, which is the MT. |
| 22:25.56 | Samot | Not the phone. |
| 22:26.30 | [TK]D-Fender | yeah yeah as I said I misread an open looking statement |
| 22:26.35 | Samot | Some ISPs will give the location a public subnet and pass out the IPs to devices connected to the router. |
| 22:26.45 | Samot | Based on MACs. |
| 22:27.00 | Samot | So if the TPLink was to be plugged back in, it would get it's old WAN IP. |
| 22:27.06 | [TK]D-Fender | is well aware |
| 22:27.13 | Samot | Just making sure. |
| 22:27.21 | Samot | Because it didn't seem like you were. |
| 22:27.22 | DannyA | just out of curiosity, who do u guys use for SIP service? |
| 22:27.28 | Samot | Myself. |
| 22:27.30 | [TK]D-Fender | Alreaedy told you this was based on a misread that the PHONE got a public IP |
| 22:27.56 | DannyA | Samot: how does that work? who dials ur calls to PSTN lines/recipients? |
| 22:28.06 | Samot | <-- Provider. |
| 22:28.19 | DannyA | ah, cool. is it a company anyone can subscribe to? |
| 22:28.36 | Samot | Not really. I only work with smaller providers. |
| 22:28.51 | DannyA | gotcvha |
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