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| 00:19.43 | *** topic/#asterisk is #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.21.1 (2018/06/11), Standard: 15.4.1 (2018/06/11); DAHDI: DAHDI-linux 2.11.1 (2016/03/01), DAHDI-tools 2.11.1 (2016/03/01); libpri 1.6.0 (2017/01/27) -=- Wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22 -=- Logs: bit.ly/1s4AKKu |
| 00:28.06 | *** join/#asterisk Alex_Bkash (84cd0b39@gateway/web/freenode/ip.132.205.11.57) |
| 00:38.41 | *** join/#asterisk lwlvl (~lwlvl@x4dbaf356.dyn.telefonica.de) |
| 00:40.06 | lwlvl | is there a way to pick up a call from a queue when I configured linear strategy (maybe that a later called member that hear it's colleges phone ringing can pickup the call early and not waits until he is called next)? |
| 00:40.55 | [TK]D-Fender | that is a call pickup regardless of strategy |
| 00:41.15 | [TK]D-Fender | if there is a ringing channel the regular pickup commands should work |
| 00:41.47 | lwlvl | [TK]D-Fender, I'm answering the call to play moh, before the call is sent to the queue.... |
| 00:42.09 | lwlvl | I tried also to pick it up with the Pickup-App...without success... |
| 00:42.37 | [TK]D-Fender | show your actual attempts |
| 00:43.08 | [TK]D-Fender | lwlvl> [TK]D-Fender, I'm answering the call to play moh, before the call is sent to the queue.... <- this doesn't tell us anything |
| 00:43.23 | [TK]D-Fender | you mention queue ... and th44n mention completely separate things supposedly before the queue |
| 00:43.29 | [TK]D-Fender | then* |
| 00:44.10 | lwlvl | [TK]D-Fender, okay...then first: how do I pick it up from a queue? |
| 00:44.24 | [TK]D-Fender | [TK]D-Fender> if there is a ringing channel the regular pickup commands should work |
| 00:44.26 | lwlvl | I would think with the Pickup-Application.... |
| 00:44.38 | lwlvl | Pickup(exten@context)? |
| 00:44.43 | [TK]D-Fender | Yo said you tried things. Show us |
| 00:44.55 | lwlvl | one sec |
| 00:46.13 | lwlvl | [TK]D-Fender, https://bpaste.net/show/1620cae8d072 |
| 00:47.51 | lwlvl | [TK]D-Fender, I also tried to give the queue-name as argument to pickup...didn't work neither... |
| 00:49.47 | [TK]D-Fender | waits for the call |
| 00:50.05 | lwlvl | [TK]D-Fender, the call? |
| 00:50.16 | [TK]D-Fender | <[TK]D-Fender> show your actual attempts |
| 00:50.30 | lwlvl | [TK]D-Fender, https://bpaste.net/show/1620cae8d072 |
| 00:50.47 | [TK]D-Fender | <[TK]D-Fender> <[TK]D-Fender> show your actual attempts |
| 00:51.27 | lwlvl | [TK]D-Fender, what exactly do you want? a phone-number? |
| 00:52.19 | [TK]D-Fender | PLACE A CALL AND ACTUALLY LOOK AT IT |
| 00:52.32 | [TK]D-Fender | "Attempt" means USE it. |
| 00:52.55 | [TK]D-Fender | It means DRIVE the car, not show it PARKED in a lot |
| 00:54.28 | lwlvl | [TK]D-Fender, https://bpaste.net/show/018febd08c0f |
| 00:55.11 | [TK]D-Fender | I see no attempt in there |
| 00:55.29 | lwlvl | [TK]D-Fender, and I want another queue-member to pick up this call, without waiting for getting called.... |
| 00:57.27 | lwlvl | then I don't know what you're expecting....Maybe you tell me what exactly you're expecting....without any car-parking-lot-examples... |
| 00:57.34 | [TK]D-Fender | ... |
| 00:57.50 | [TK]D-Fender | wjhere the hell are you DOING an attempt at a pickup in there? |
| 00:57.55 | [TK]D-Fender | You TALK about a pickup application |
| 00:58.01 | [TK]D-Fender | Where are YOU doing it in there? |
| 00:58.15 | lwlvl | it doesn't work...that's why I'm asking in here.... |
| 00:58.20 | [TK]D-Fender | DO IT <- |
| 00:58.35 | [TK]D-Fender | other wise you're showing nothing |
| 00:58.52 | [TK]D-Fender | "My attempt doesn't work" <- and you aren't even SHOWING it. |
| 00:58.57 | lwlvl | it's not printed...I simply get a busy-tone when I try to call the pickup-extension which should run the pickup-command |
| 00:59.08 | [TK]D-Fender | then * isn't even getting the call |
| 00:59.16 | [TK]D-Fender | and has nothing to do with "pickup" |
| 00:59.20 | lwlvl | okay.... |
| 00:59.30 | lwlvl | * is getting the call |
| 00:59.33 | [TK]D-Fender | You'd see dialplan exectuing if the call was accepted |
| 00:59.43 | lwlvl | moh is played and phones are ringing in linear behavior.... |
| 00:59.52 | [TK]D-Fender | <lwlvl> it's not printed...I simply get a busy-tone when I try to call the pickup-extension which should run the pickup-command <- if you don't see the dialplan ... then it's not processing it |
| 00:59.56 | lwlvl | the call IS accepted. |
| 01:00.00 | [TK]D-Fender | Quueue means nothing |
| 01:00.05 | [TK]D-Fender | the other phoen isn't IN the queue |
| 01:00.19 | [TK]D-Fender | the phone DOING the pickup <- |
| 01:00.41 | [TK]D-Fender | Where is THAT phones activity showing that * is even talking to it? |
| 01:00.48 | lwlvl | and if you read the log I posted you, then you'll see, that one phone is ringing...and after 15sec the other phone will ring too.... |
| 01:01.10 | [TK]D-Fender | You said you were going to do a pickup. WHERE IS THAT CALL DEBUG? |
| 01:01.18 | [TK]D-Fender | that other phone is NOT in the debug you showed |
| 01:01.36 | [TK]D-Fender | exten=>*8,1,Pickup(6172@o2-in) <- Where is the call EXECUTING this? |
| 01:01.58 | [TK]D-Fender | Your busy tone tells me the call is not reaching or not accepted by * |
| 01:02.02 | lwlvl | <PROTECTED> |
| 01:02.02 | lwlvl | <PROTECTED> |
| 01:02.05 | lwlvl | so... |
| 01:02.09 | lwlvl | that is the line you want |
| 01:02.12 | [TK]D-Fender | no |
| 01:02.23 | lwlvl | when I dial on the other phone *8, that is printed |
| 01:02.23 | [TK]D-Fender | that is not DIALPLAN executing |
| 01:02.24 | lwlvl | nothing else |
| 01:02.28 | [TK]D-Fender | Which means nothing |
| 01:02.35 | [TK]D-Fender | the call is NOT being processed by the dialplan |
| 01:02.38 | [TK]D-Fender | ^^^^^^ |
| 01:02.48 | lwlvl | okay...how can I see the dialplan execution? |
| 01:03.04 | [TK]D-Fender | you can't see what does not exist |
| 01:03.10 | [TK]D-Fender | It is NOT accepted |
| 01:03.15 | lwlvl | hm |
| 01:03.43 | [TK]D-Fender | Executing [6172@o2-in:3] Queue("SIP/494************-0000033b", "q1,,,,65") in new stack <- THIS is a channel in progress matching a peer and executing a dialplan extension |
| 01:03.55 | [TK]D-Fender | And the 2 before it |
| 01:04.10 | [TK]D-Fender | this other phone doing the pickup never gets anywhere |
| 01:04.20 | [TK]D-Fender | "sip set debug on" <- |
| 01:04.44 | lwlvl | one sec |
| 01:04.48 | [TK]D-Fender | lets see if the phone is even sending a n attempt for "*8" to the server or not, and what the actual reaction is. |
| 01:07.14 | lwlvl | SIP/2.0 403 Forbidden |
| 01:07.24 | lwlvl | okay...I'll have to find out, why |
| 01:07.33 | [TK]D-Fender | If I take that at face value it is a pure rejection |
| 01:08.14 | lwlvl | [TK]D-Fender, but it's in the same context as my other extensions...which work.... |
| 01:08.28 | lwlvl | okay....I'll have to figure out, why that fails.... |
| 01:08.33 | [TK]D-Fender | Show me 2 fair things to compare |
| 01:08.35 | lwlvl | thank you so far! |
| 01:08.51 | [TK]D-Fender | that phone dialing one thing, and then dialing another |
| 01:09.30 | [TK]D-Fender | because 403 should not be based on what you dial. |
| 01:10.26 | lwlvl | [TK]D-Fender, I replaced the Pickup with a NoOp....so it isn't executed at all... |
| 01:10.37 | [TK]D-Fender | Again.. it never HITS the dialplan |
| 01:10.41 | [TK]D-Fender | Doesn't matter what you put there |
| 01:10.48 | [TK]D-Fender | 403 is a hard SIP rejection |
| 01:10.55 | [TK]D-Fender | it has NOTHING to do with dialplan |
| 01:14.02 | lwlvl | ah...wait...maybe the client (the base) is using *8 for internal-thinks and never forwards it to the server....I'll try something different... |
| 01:14.17 | [TK]D-Fender | no |
| 01:14.29 | [TK]D-Fender | you said you got a 403 |
| 01:14.37 | [TK]D-Fender | and of course didn't show the actual thing to me |
| 01:14.46 | lwlvl | hm...when I do this with **8 it goes thru |
| 01:14.57 | [TK]D-Fender | You said you got a 403 |
| 01:16.17 | lwlvl | yes |
| 01:16.26 | lwlvl | so...now I'm here: [Jun 25 03:17:03] NOTICE[27727][C-000001a6]: app_directed_pickup.c:367 pickup_exec: No target channel found for 6172@o2-in |
| 01:16.33 | lwlvl | looks much better than before... |
| 01:16.48 | lwlvl | but now I'll go and have some sleep...it's early here :) |
| 01:16.55 | lwlvl | thank you so far! |
| 01:21.44 | Alex_Bkash | [TK]D-Fender: hello |
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| 09:36.25 | wasanzy | hello |
| 09:38.30 | wasanzy | I want to play a specific clip to users on specific days. I know of the GotoIfTime function but I think that is for a conditional statement. I want to do something like name the clips according to the weekdays so that when it is friday, that clip will be played |
| 09:38.35 | wasanzy | any simple way to do that? |
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| 10:19.01 | AsteriskRoss | Is there a way to filter security events that a written to the security log? |
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| 11:49.42 | wasanzy | is there anything wrong with this statement? same => n,Set(DAY=${system(date '+%A')}) |
| 11:50.02 | wasanzy | I get this error: 4343 ast_func_read: Function system not registered |
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| 12:02.54 | wasanzy | sorry I got disconnected, |
| 12:03.05 | wasanzy | is there anything wrong with this statement? same => n,Set(DAY=${system(date '+%A')}) |
| 12:03.11 | wasanzy | I get this error: 4343 ast_func_read: Function system not registered |
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| 12:09.18 | sibiria | you should use SHELL if you need the output returned |
| 12:09.28 | sibiria | Set(DAY=${SHELL(blargh)}) |
| 12:09.49 | wasanzy | ok thank you. works |
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| 13:32.08 | dan_j | Hi. When an attended transfer is made (eg. Agent A transfers Caller 1 to Agent B), normally, when the transfer is completed, the Caller ID on Agent B's device updates to show the callerID of Caller 1. But that seems to have stopped. Does anyone know what would cause that to stop and/or what that feature is technically called so i can google for a solution? |
| 13:35.30 | pawiecki | dan_j: Did you change anything in the configuration lately? What phones do you have? Did you upgrade your phones lately? Maybe turn on sip debug for Agent's A and B phones and show us the call. |
| 13:36.30 | dan_j | Not prior to this issue being reported. The client reporting the issue have Polycom IP-331 and Panasonic KX-U133 and no firmware updates have been carried out. |
| 13:36.53 | dan_j | I'll check out a sip debug and see if the data is being sent |
| 13:41.20 | pawiecki | dan_j: I don't know that Panasonic model. If it's an IP phone, then maybe users are able to manually change settings that affect callerid presentation. |
| 13:43.57 | dan_j | I'm not sure because the settings are locked with an admin password they don't know. Probably being caused by SIP ALG on the router or something stupid like that. |
| 13:44.45 | AsteriskRoss | Hi, when logging security events is it possible to only write Severity="Error" logs to the log file? |
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| 14:13.07 | igcewieling | I knew I shouldn't have allowed my tablet to update. 8-| |
| 14:18.23 | pawiecki | AsteriskRoss: yes, just edit the /etc/asterisk/logger.conf file and reload logger |
| 14:19.06 | pawiecki | AsteriskRoss: but you can also just grep messages file for errors |
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| 17:46.05 | Dovid | Does anyone have any comment on this? http://lists.digium.com/pipermail/asterisk-users/2018-June/292966.html |
| 17:49.13 | Samot | Well... |
| 17:49.25 | Samot | The whole point of RealTime is for exactly what you posted. |
| 17:55.45 | robl^ | mysql or postgresql with odbc would be my preferred, esp if there is a MySQL or PostgreSQL server already somewhere on the LAN. If you are worried about disk access with SQLite, you can do in-memory databases |
| 17:58.31 | robl^ | ..you'd have to find a way to copy/backup the in-memory database to make it persist otherwise it ceases to exist after the last connction is closed |
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| 18:14.17 | Dovid | robl^: These are on small VPS's for now that are on DO so i want to stay away from mysql. I dont mind going to disk but would rather not if I didnt have to. |
| 18:15.17 | Dovid | robl^: what kind of in memory db's could I use with real time? I am just trying to pick the least of all the evils with out over killing it |
| 18:15.28 | robl^ | on DO, they are all SSD, so there should be not much of a speed penalty (compared to spinning disk drives) |
| 18:15.59 | Dovid | I dont mind a dialplan reload but there is no way to reload for just one file. I currently dont use ael so I was thinking of doing this part in ael and just reloading ael say once a minute |
| 18:16.32 | Dovid | I know but even SSD on DO is all subjective. I think I am going to go with sqlite3 was just curious if there were smarter people that had a better way of doing it. |
| 18:16.52 | file | is there actually a problem with the dialplan reload approach, or do you just think there will be? |
| 18:18.07 | file | from a "keeping things working reliably" the dialplan approach is the best - any reliance on a database in a critical path can cause pain |
| 18:19.36 | robl^ | personally, I store my configs in a postgresql database and spit them out to files as needed. I query the database in a cron job once every 15 minutes. If there is a change in the database (timestamp), I script outputing the updated config files and then a reload. tf there are no changes in the database, no reload happens |
| 18:33.14 | Dovid | robl^: I didn't think of that. So store all configs to disk and when I do my api connect every minute compare. if there is a chance then update the file and a do a dialplan relaod. I have a lot of dp and would rather not reload if I didn't need it. |
| 18:33.23 | Dovid | but I gueess that's a comprimise |
| 18:40.41 | robl^ | exactly. I don't reload unless there is a change. and we just make it know that it may take "up to 15 minutes" before changes become active. "to allow systems to sync" |
| 18:40.58 | robl^ | er, maker it known, even |
| 18:42.55 | robl^ | ..and of course, if the database is down, or the creation of the updated configs fail for whatever reason, the system just continues running under the current configuration |
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| 20:30.44 | DanQuinney | Dovid: sha1sum and check the file and only reload if the file has changed |
| 20:31.31 | Dovid | DanQuinney: I think I will do that. generate the new file and compare to the old one |
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| 20:31.57 | DanQuinney | it's what we do |
| 20:31.59 | DanQuinney | works ok |
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| 22:03.05 | kfife | Question about storing names of variables in variables: Is this the right way to do this: |
| 22:03.26 | kfife | same => n,Set(${ARG1}=myvalue) |
| 22:03.33 | kfife | This seems to work |
| 22:03.58 | kfife | But to show its value, it gets a bit uglier: |
| 22:04.01 | kfife | same => n,Noop(** State of: ${ARG1} is ${EVAL(${${ARG1}})} **) |
| 22:04.08 | kfife | This seems to work too. |
| 22:04.34 | kfife | Is this the right way to do these two things? |
| 22:05.11 | kfife | e.g. these two things being to set and evaulate a variable name stored inside a variable |
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| 22:11.44 | robl^ | Apparently one of my SIP trunk service providers doesn't want to port out my numbers -- they are fighting my request and ignore my request for a CSR. |
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| 22:21.53 | kfife | bastards |
| 22:22.15 | kfife | Who's the provider? I'll put them on my Nev-R Use list |
| 22:22.35 | joshelson | You *can* just file a FCC complaint. That'll usually get them moving. |
| 22:23.54 | robl^ | kfife: rather not say at this time. I'm not yet at the point where I am going to call them out, but I'm just venting frustration |
| 22:25.02 | robl^ | joshelson, yeah an official complaint may be warranted, depending on their response (or lack of) from my most recent query. |
| 22:25.45 | joshelson | Filing the complaint just generates a bunch of paperwork and (I kid you not) a Zendesk ticket for them.... it |
| 22:25.56 | Samot | robl^: How are they fighting your request? |
| 22:25.57 | joshelson | is usually worth doing if you're at all unsure |
| 22:26.11 | Samot | robl^: And why type of number is this? |
| 22:28.04 | kfife | Telephone, I'm guessing |
| 22:28.07 | kfife | ;-) |
| 22:28.18 | Samot | Uhm. |
| 22:28.25 | Samot | Well Toll Free numbers can be denied. |
| 22:28.32 | Samot | Local numbers cannot be. |
| 22:30.14 | Samot | I just want to know what the provider gave as the reason for rejection to the winning carrier and if it's a local or toll free number. |
| 22:38.18 | *** join/#asterisk zapata (~zapata@2a02:b18:581:10:1578:d015:da4c:c924) |
| 23:11.58 | *** join/#asterisk paulgrmn_ (~paulgrmn@173.209.60.38) |
| 23:31.06 | *** part/#asterisk kharwell (kharwell@nat/digium/x-eycejakmlisljlnb) |