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| 08:05.58 | TandyUK | hey guys, after some advice / recommendations for PSTN gateways |
| 08:06.22 | TandyUK | I have a client with 4 stores, each store has at least 2 pstn lines coming in, and for legal resons, they need to keep them |
| 08:06.37 | TandyUK | but trying to move them over to SIP, i need some sort of gateway that can present these to my phone system |
| 08:06.53 | TandyUK | in one store we've put in a mediatrix C731, only to discover a few bugs... |
| 08:06.59 | TandyUK | 1) Caller ID doesnt work i nthe uk full stop |
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| 08:08.16 | TandyUK | 2) where we have a door entry phone, on a FXS port, this seems ot screw the inbound routing... Rather than just calls from the entry phone coming from the sip endpoint that logs into, it appears that all calls hit that trunk |
| 08:09.03 | TandyUK | so what im looking for is a device (which people have actual experience of using) that can handle at least 2 FXO ports, and 1 FXS, and d working caller id, and sane routing |
| 08:10.11 | TandyUK | the mediatrix box was recommended by another (US based) telecoms provider, and on paper seemed to tick al lthe boxes, unfortunately caller id not working in the uk is a bit of a dealbreaker, as the client has no clue who is actually calling them, so cant return calls for example |
| 08:10.30 | bhuddah | i have good experience with audiocodes products |
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| 08:12.29 | danjenkins | the obi line is pretty good (now polycom) but just looked at the 212 and the new 302 and theyhave one fxo and one fxs |
| 08:13.48 | danjenkins | unless you buy a usb adapter to give you an extra fxo (I think?) but finding the correct info is pretty difficult with all the aquisitions |
| 08:14.43 | TandyUK | tbh even if we can get one line working reliably, it would be a good start |
| 08:15.05 | TandyUK | id be wuit happy finding a 1/1 port device that works, before we start spending ~£700 per store |
| 08:15.53 | TandyUK | the annoying thing with this mediatrix one, it it was working fine, incoming PSTN calls were coming in the right gateway, all that wasnt working was caller id |
| 08:16.06 | TandyUK | then we upgraded firmware to 'fix' some issues, and then routing broke |
| 08:16.12 | TandyUK | and the fucker wont let me downgrade the firmware |
| 08:17.13 | TandyUK | have either of you used these on UK lines? |
| 08:17.29 | TandyUK | the wierd way BT do caller ID is what messes u pthe mediatrix |
| 08:17.31 | danjenkins | the obi's ? yes |
| 08:17.34 | TandyUK | ok cool |
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| 08:18.06 | danjenkins | virgin lines are a pain, normal copper works fine |
| 08:18.10 | danjenkins | trouble is finding them :( |
| 08:19.13 | danjenkins | the 302 says 2x fxs, I have a 212 infront of me and its 1x fxs, 1x fxo |
| 08:19.16 | TandyUK | 'virgin on the ridiculous' as we cal lthem |
| 08:19.45 | TandyUK | i love their broadband.... 350mb downstream.... 5mb up.. dafuq?? |
| 08:19.56 | danjenkins | https://www.polycom.com/voice-conferencing-solutions/voip-adapters/obi212.html |
| 08:21.03 | TandyUK | one of my clients has a virgin 'leased line' (at least thats what theyre paying for) |
| 08:21.26 | TandyUK | my FTTC connection at home has 8ms latency to the same places they get ~60ms to over their allegedly pure fibre lol |
| 08:21.45 | TandyUK | I think it must go via Spain or something lol |
| 08:22.56 | bhuddah | wrong way round the globe \^^ |
| 08:23.07 | TandyUK | so to save me digging through datasheets, the FXO and FXS ports and thei routing are completely seperate? |
| 08:23.23 | TandyUK | this is the problem/bug with the mediatrix |
| 08:23.43 | TandyUK | an incoming call on pstn is routed to my pbx the same was as the fxs port dialling |
| 08:23.50 | danjenkins | yeah, let me see if i can get you a screenshot |
| 08:24.17 | TandyUK | nah its ok i believe you lol |
| 08:24.28 | TandyUK | and for the price of them i might just get oen to play with :) |
| 08:24.42 | TandyUK | probabl yeven cheaper to just get lots of 1 port jobbies lol |
| 08:25.15 | TandyUK | the legally bit about why they NEED pstn, is for 999 calls, so they might work quite well actually |
| 08:25.44 | TandyUK | only 1 store actually needs an FXS port, so the other stores could have a 'red phone' hooked in, which will bypass the sip and send 999 directly to the pstn |
| 08:26.07 | TandyUK | but any customers calling in, get routed to the pbx and to sip phones |
| 08:26.41 | danjenkins | https://imgur.com/a/0hOloOl :) |
| 08:27.49 | danjenkins | off the top of my head i cant remember what values you change on the "Inbound call route" on the LINE port - it defaults to ph - ie the connected phone on the phone port |
| 08:28.10 | TandyUK | was about to ask that... was thinking ph was your ontext in asterisk |
| 08:28.14 | TandyUK | context* |
| 08:28.32 | TandyUK | but for $80, fuck it, ill get one and play :) |
| 08:28.51 | danjenkins | no from what i remember you setup a service provider and thats your connection to asterisk |
| 08:29.03 | danjenkins | every time i go back to configure one i have to re-learn - SO many options :) |
| 08:29.13 | TandyUK | i know the feeling lol |
| 08:29.20 | danjenkins | the obitalk portal is nice enough too - free and allows you to remotely change settings |
| 08:29.58 | TandyUK | ah ours is pure local (via vpn) so probably dont need that |
| 08:30.11 | danjenkins | no-one should be spending big money on supporting pstn lines coming into a building ð |
| 08:30.20 | TandyUK | these are likely to just be setup and forgotten about for 20 years lol |
| 08:30.32 | TandyUK | well we have to have them for broadband anyway lol |
| 08:30.38 | TandyUK | one day we might get to drop them |
| 08:31.23 | TandyUK | also makes 999 access easy, as from the voip side we can just spoof the number ofthe pstn line in the building, and instant correct location info for emergency services |
| 08:32.08 | TandyUK | another thing ive been thinking lately, is i need another outbound provider |
| 08:32.30 | TandyUK | simwood had another outage specific to AUTH trunks the other day |
| 08:32.57 | TandyUK | but need one that will let me essentially spoof any number, rather than having to a ton of paperwork with them to get access to all our outbound numbers |
| 08:33.15 | TandyUK | but not cost a bomb when were basically not using them day to day |
| 08:34.11 | danjenkins | surprising about simwood! |
| 08:34.30 | TandyUK | gamma for example wanted about 5k to get setup, which is about what id expect to spend with them in about 10 years |
| 08:34.43 | TandyUK | yeah, they jumped on it pretty quick, but it initially went unnoticed |
| 08:34.58 | TandyUK | apparantly AUTH trunks only get used by about 2% of calls |
| 08:35.03 | TandyUK | so overall volumes didnt notice |
| 08:35.30 | TandyUK | i know they'll stop it happening again, but theres always gonna be new bugs lol |
| 08:35.55 | TandyUK | was caused by some database issue iirc |
| 08:36.00 | danjenkins | this is where I say twilio would probably work well - costly but would work - ifrom what i remember proving you own the number youre claiming to call from isn't a big deal |
| 08:36.25 | danjenkins | but less costly than the £5k from gamma |
| 08:36.34 | TandyUK | yeah sounds better lol |
| 08:36.47 | TandyUK | gamma were like 'but you'll get to use that deposit for any calls you make' |
| 08:36.56 | danjenkins | LOL |
| 08:37.11 | TandyUK | the latest outage (particularly when it happened) this would have been about 10 calls total |
| 08:37.28 | TandyUK | so yeah, i'll use that deposit over the next 50 years lol |
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| 13:07.15 | scgm11_ | Anyone has some data on using Originate via AMI vs using the HTTP interface? I mean for performace, any tests around? |
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| 13:14.53 | file | the AMI HTTP interface is not widely used |
| 13:14.59 | file | the ARI method would be more supported/used |
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| 13:50.36 | scgm11_ | that is what I mean ARI method for originate a call vs using AMI via socket |
| 13:51.04 | scgm11_ | Im using AMI now but planing to move into ast 16 and use the ARI HTTP method to originate calls |
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| 13:53.57 | file | I don't know if anyone has done any performance testing explicitly |
| 13:54.41 | scgm11_ | and what are your thoughts about the performance? do you think would be much lower http vs the socket ami? |
| 13:55.12 | scgm11_ | as asterisk implements its own http server Im not sure about the performance there |
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| 14:51.45 | bailroc | this is probably another one of those ancient problems but here is the error: failed: Stale NFS file handle |
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| 14:52.30 | bailroc | when leaving a voicemail in just 1 extension, we get this error. You go through the process of leaving a message but there is no message in the backend. |
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| 15:16.29 | Samot | And are you using network drives? |
| 15:17.49 | Samot | bailroc: ^^ |
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| 16:56.51 | Dovid | Is there any way to see all global variables via the AMI? |
| 17:02.47 | jpsharp | Well, one way is running "dialplan show globals" via the Command action. |
| 17:03.26 | Dovid | jpsharp: I thought of that but that gives me a lot of other info. I was cleaning for a "clean way" to do it. |
| 17:04.30 | jpsharp | What else does it give you? I just ran it here and it just gave me the global variables. |
| 17:04.51 | jpsharp | and " -- 97 variable(s)" at the end. |
| 17:05.28 | Dovid | jpsharp: I get something like this https://pastebin.com/D5jQUa3u. I still need to fliter it. i guess I was being a bit lazy. |
| 17:06.30 | jpsharp | oh. yeah, that's just the nature of AMI. |
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| 17:51.06 | Dovid | jpsharp: A lil regex magic got me what I needed. |
| 17:51.36 | jpsharp | Excellent. |
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| 18:14.20 | bailroc | Samot: nope |
| 18:14.42 | bailroc | and it's weird, it just the 1 account. Everyone else is fine |
| 18:15.11 | bailroc | curious if removing it and adding it again would possibly make a difference :/ |
| 18:21.24 | Samot | bailroc: So you have nothing at all mounted? |
| 18:22.15 | Samot | Because that's an error that is typical of a mounted location not having connectivity or the file, etc being modified on the remote side the server is unaware of... |
| 18:25.04 | bailroc | Samot: Just uses a USB stick for storage..and it checks out. |
| 18:25.26 | Samot | "checks out"? |
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| 18:25.41 | Samot | That issue can happen if the connection is lost, even for a moment. |
| 18:26.01 | Samot | Do you have to mount the USB drive? |
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