| 00:19.57 | *** join/#asterisk infobot (ibot@c-174-52-60-165.hsd1.ut.comcast.net) |
| 00:19.57 | *** topic/#asterisk is Take the March 2019 Asterisk User Survey! https://goo.gl/forms/xL1VUHRsf95saly13 -- #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.27.0 (2019/5/30) 16.4.0 (2019/5/30), Security Only: 15.7.2 (2019/2/28); DAHDI: 2.11.1 (2016/03/01); libpri 1.6.0 (2017/01/27) -=- Wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22 |
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| 09:48.01 | xpheres | Good morning, I restored a working setup of asterisk in a new sd card and after that everything works but I have no audio outside the nat |
| 09:48.44 | xpheres | can anyone help me to find out why, I can post debug from cli if necessary |
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| 10:59.34 | xpheres | https://pastebin.com/uXTGSHGi |
| 11:00.00 | xpheres | hello, I have no audio outside the nat, can anyone check the debug file I posted and help me? |
| 11:00.01 | xpheres | thanks |
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| 11:06.15 | xpheres | https://pastebin.com/aRYD2yG2 |
| 11:08.07 | xpheres | may I set upt verbose to 5? |
| 11:08.58 | Reinhilde | try it. |
| 11:09.24 | xpheres | I set up verbose to 5 and edited Pastebin |
| 11:09.26 | xpheres | please check again |
| 11:09.33 | xpheres | https://pastebin.com/aRYD2yG2 |
| 11:10.10 | xpheres | media ports are set up in asterisk and router from 10000 to 10050 |
| 11:14.18 | davlefou | Hi, i have an new asterisk version, use now the 16.40 and i have that problem: https://pastebin.com/0Cf2dzAH |
| 11:15.43 | davlefou | Asterisk work well in realtime with sql data base. |
| 11:22.19 | file | davlefou: https://issues.asterisk.org/jira/browse/ASTERISK-28435 you may be getting hit by |
| 11:39.44 | davlefou | file, i watch. |
| 11:43.41 | xpheres | anyone have an idea why audio outside nat stop working after restoring a working asterisk setup? |
| 11:45.28 | xpheres | https://pastebin.com/aRYD2yG2 |
| 11:46.12 | file | xpheres: you don't need to repeat your post every half hour, noone new has joined |
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| 11:51.39 | Samot | xpheres: What do you mean by no audio? no audio in either direction or one-way audio? |
| 11:58.23 | xpheres | hello samot, sorry I was speaking by phone, no audio in both directions |
| 11:58.35 | xpheres | but it only happens outside the nat |
| 11:58.45 | xpheres | so it must be something related with nat |
| 12:00.00 | Samot | And all your external media and addresses are set properly? |
| 12:00.58 | xpheres | I redirected ports 10000 to 10050 in the router to my server and I set up through the interface (freepbx) RTP port ranges 10000 to 10050 |
| 12:01.15 | xpheres | the strange thing is that it worked before I restored and reinstalled asterisk |
| 12:01.23 | Samot | That wasn't my question. |
| 12:01.32 | Samot | Did you setup PJSIP properly? |
| 12:01.41 | xpheres | I think so... |
| 12:01.52 | Samot | OK so go look. |
| 12:02.03 | xpheres | sorry I'm not totally sure, I just know it worked before and it was exactly the same |
| 12:02.10 | xpheres | what should I look? |
| 12:02.28 | xpheres | extensions connect and they call each other without problems |
| 12:02.36 | Samot | OK |
| 12:02.44 | Samot | Check the EXTERNAL SETTINGS IN PJSIP |
| 12:02.50 | Samot | The thing I've asked about twice now. |
| 12:04.05 | xpheres | I'm in the interface and there I have NAT Settings, RTP Settings, Media TRansport Settings and codecs |
| 12:04.16 | xpheres | external nat is my dns |
| 12:04.30 | xpheres | external address is my dns and is ok |
| 12:04.40 | xpheres | RTP ports are correct 10000 to 10050 |
| 12:04.45 | Samot | What do you mean your DNS? |
| 12:05.12 | xpheres | I wrote in external address my dns in the NAT Settings, I have a Dns by no-ip.com |
| 12:05.20 | xpheres | should I write the ip instead? |
| 12:06.03 | xpheres | I'm going to change dns to ip |
| 12:06.55 | xpheres | oh sorry I have noone to call now, my friend is busy |
| 12:07.03 | xpheres | I can not test if it works |
| 12:10.29 | xpheres | is there a way to make test calls outside the nat without needing someone? |
| 12:10.39 | xpheres | that pick up the call |
| 12:10.44 | Samot | No. |
| 12:10.48 | xpheres | oh |
| 12:11.22 | Samot | How can you test the audio if the call is never answered? |
| 12:12.06 | xpheres | I was wondering if there is a way to create a virtual extension |
| 12:12.19 | xpheres | that answers automatically, like echo test |
| 12:12.55 | xpheres | ok, then I may come back when my friends is available to test |
| 12:13.34 | Samot | But then the virtual extension isn't behind NAT. |
| 12:13.41 | xpheres | yes you are right |
| 12:13.56 | xpheres | asking someone to log to my server I guess is too much |
| 12:14.52 | xpheres | my friend is again at home |
| 12:15.19 | xpheres | I called him after changin NAT to my ip instead of DNS and no audio |
| 12:15.48 | xpheres | should I edit the pastebin with results? |
| 12:16.32 | xpheres | https://pastebin.com/ppfAFDmX |
| 12:16.45 | xpheres | there you are, unfortunatelly that did not work |
| 12:17.49 | Samot | This is all worthless. |
| 12:17.59 | Samot | You need to be running the logger so you can see the actual SIP messages. |
| 12:18.12 | xpheres | I'm loged in CLI with debug set to 5 |
| 12:18.21 | xpheres | I'm copying all from CLI |
| 12:19.23 | xpheres | I'm here because I'm desperate and I can not find the issue, I will do anything to solve it |
| 12:19.43 | seanbright | *CLI> pjsip set logger on |
| 12:19.58 | xpheres | thank you, done seanbright |
| 12:20.17 | seanbright | re-run your test, pastebin everything |
| 12:20.18 | xpheres | should I call and copy the log ? |
| 12:20.20 | xpheres | ok |
| 12:20.36 | seanbright | i can't help diagnose, but that is how you get the messages |
| 12:20.41 | xpheres | thanks |
| 12:20.45 | xpheres | I will copy right now all |
| 12:21.30 | xpheres | https://pastebin.com/ppfAFDmX |
| 12:22.14 | xpheres | I called from extension 30 to 20, call works, audio no |
| 12:22.29 | xpheres | 30 is inside nat, 20 is outside |
| 12:24.48 | Samot | c=IN IP4 192.168.0.11 |
| 12:25.00 | Samot | That's the PBX sending a private IP as it's media IP |
| 12:25.05 | xpheres | that's the ip of my server |
| 12:25.10 | xpheres | ah |
| 12:25.20 | xpheres | it does not send media through the public ip |
| 12:25.25 | xpheres | why? |
| 12:25.57 | Samot | c=IN IP4 192.168.178.32 <-- that's your Grandstream sending a private IP for it's media IP |
| 12:26.20 | Samot | So you have both sides using their private IPs for media over the public Internet. |
| 12:26.23 | Samot | Not going to work. |
| 12:26.30 | xpheres | I understand |
| 12:26.31 | xpheres | thanks |
| 12:26.44 | xpheres | but I don't understand why that happens when NAT is activated |
| 12:27.04 | Samot | I don't know what that means. |
| 12:27.16 | Samot | I told you to check your PJSIP external settings. |
| 12:27.28 | xpheres | the should send the media through the public ip and not the local ip because they are on both sides of the nat |
| 12:27.32 | Samot | external_media_address, external_singalling_address |
| 12:28.14 | xpheres | I use freepbx and I don't have those options |
| 12:28.30 | xpheres | I see NAT and RTP settings |
| 12:28.32 | xpheres | is it there? |
| 12:28.53 | xpheres | or do you mean extension pjsip options? |
| 12:29.48 | xpheres | Media Use received transport is set to no in the extensions |
| 12:31.48 | *** join/#asterisk LoKoMurdoK (~LoKoMurdo@fedora/LoKoMurdoK) |
| 12:31.49 | Samot | You have those options. |
| 12:31.54 | Samot | They are in the Transport settings |
| 12:32.05 | Samot | The fact you are using TLS means you've messed with them. |
| 12:32.32 | seanbright | are we doing freepbx support now? |
| 12:32.41 | xpheres | but I backed up the configuration from an old installation in which everything worked |
| 12:32.43 | seanbright | don't we punt to #freepbx usually? |
| 12:32.50 | seanbright | ~freepbx |
| 12:32.50 | infobot | [~freepbx] FreePBX is unable to be supported here. It is made up of complex dialplans and scripts which can't be easily supported by people who aren't deeply involved. Try joining #freepbx and asking there |
| 12:32.54 | seanbright | ahhhh, yasss |
| 12:32.58 | xpheres | ah sorry |
| 12:33.09 | seanbright | the rules may have changed |
| 12:33.11 | seanbright | ignore me |
| 12:33.22 | seanbright | like, literally /ignore me |
| 12:33.25 | xpheres | I don't want to unnecesary disturb |
| 12:33.35 | seanbright | Samot isn't doing anything else |
| 12:33.36 | xpheres | I just need help but I can ask in freepbx channel |
| 12:33.40 | seanbright | he lives for this shit |
| 12:33.52 | file | the "rules" haven't changed |
| 12:34.02 | seanbright | "cool" |
| 12:34.10 | xpheres | ok, so should I ask in freepbx instead of here? |
| 12:34.37 | file | seanbright: I'm in the sun so it's actually "hot" |
| 12:35.43 | seanbright | xpheres: the nat settings should be fairly straight forward either way |
| 12:36.01 | xpheres | but I don't know what's wrong |
| 12:36.02 | seanbright | your internal network is 192.168.0.0/24 |
| 12:36.08 | seanbright | or "local net" |
| 12:36.19 | seanbright | can you take a screenshot of your nat settings? |
| 12:36.23 | xpheres | sure |
| 12:36.24 | seanbright | and imagebin it? |
| 12:36.26 | xpheres | sure |
| 12:37.50 | xpheres | I can not set up image bin to make pictures expires |
| 12:38.01 | xpheres | I'm afraid of letting that eternally |
| 12:38.06 | xpheres | give a minute please |
| 12:38.09 | seanbright | can you just redact your public IP? |
| 12:38.17 | xpheres | sure |
| 12:38.29 | xpheres | 91.65.148.100 |
| 12:38.33 | seanbright | heh |
| 12:38.33 | xpheres | that is my public ip |
| 12:38.39 | seanbright | so much for that... |
| 12:39.53 | xpheres | I can host the screenshot in my own server |
| 12:39.57 | seanbright | sure |
| 12:39.57 | xpheres | I think it will be easier |
| 12:39.59 | sibiria | :D |
| 12:43.03 | xpheres | http://xpheresserver.hopto.org/freepbx1.png |
| 12:43.07 | xpheres | sorry for the delay |
| 12:43.33 | seanbright | /24 |
| 12:43.40 | xpheres | 24? |
| 12:43.42 | xpheres | ok |
| 12:43.51 | seanbright | i mean... 192.168.0.0 is a /23 |
| 12:43.53 | seanbright | err, /24 |
| 12:43.59 | seanbright | at least it should be |
| 12:44.05 | xpheres | ok... |
| 12:44.24 | xpheres | I thought that was all local Ip where my telephones could be |
| 12:44.28 | xpheres | I change it now |
| 12:44.36 | seanbright | yeah... /30 is only 2 hosts |
| 12:44.44 | xpheres | done |
| 12:44.48 | xpheres | I'm going to call again |
| 12:45.04 | seanbright | hmmm |
| 12:45.05 | file | I don't know if FreePBX restarts Asterisk when transport related things change, but it does need a restart generally |
| 12:45.14 | file | unless they have the bad option enabled... |
| 12:45.21 | seanbright | so your PBX is on 192.168.0.11 |
| 12:45.25 | xpheres | yes |
| 12:45.35 | seanbright | your grandstream is 192.168.178.32 |
| 12:45.43 | seanbright | so there are on completely different networks |
| 12:45.57 | xpheres | no wait |
| 12:46.08 | xpheres | my grandstream inside the nat here ist on 192.168.0.22 |
| 12:46.18 | seanbright | 12:25 < Samot> c=IN IP4 192.168.178.32 <-- that's your Grandstream sending a private IP for it's media IP |
| 12:46.20 | xpheres | My friend with extension 20 have another grandstream |
| 12:46.32 | xpheres | sorry I was confused |
| 12:46.36 | seanbright | we all are |
| 12:46.42 | xpheres | my grandstream have ip 192.168.0.22 |
| 12:46.57 | xpheres | I think the other ip is my friend who is outside the nat |
| 12:47.07 | seanbright | ok, well the 192.168.0.0/30 you had before was effectively doing nothing |
| 12:47.11 | Samot | Yes it is. |
| 12:47.17 | Samot | It was a call between the two endpoints. |
| 12:47.21 | seanbright | because it would have only matched 192.168.0.1 and 192.168.0.2 |
| 12:47.28 | Samot | Where are the transport settings that were asked for? |
| 12:47.45 | xpheres | Samot sorry I'm doing all I can and I can not find those options |
| 12:47.53 | xpheres | I search already |
| 12:47.56 | Samot | Dude |
| 12:48.00 | Samot | the PJSIP Settings tab. |
| 12:48.01 | *** join/#asterisk kkocaerkek (~kkocaerke@195.142.112.66) |
| 12:48.04 | Samot | You were on the right page. |
| 12:48.06 | xpheres | I'm there |
| 12:48.18 | xpheres | Mis Pjsip settings |
| 12:48.23 | xpheres | tls ssl srtp setting |
| 12:48.31 | xpheres | misc pjsip settings sorry |
| 12:48.37 | xpheres | transports |
| 12:48.40 | Samot | Yes. |
| 12:48.47 | xpheres | I'm going to make a screenshot |
| 12:48.48 | xpheres | wait |
| 12:49.34 | xpheres | http://xpheresserver.hopto.org/freepbx2.png |
| 12:51.13 | *** join/#asterisk gerhard7 (~gerhard7@ip5657ee30.direct-adsl.nl) |
| 12:51.15 | xpheres | Port to listen on udp 5070 and on tls 5061 |
| 12:51.34 | xpheres | wait I make a third schreenshot |
| 12:52.03 | *** join/#asterisk kkocaerkek (~kkocaerke@213.14.191.144) |
| 12:52.04 | xpheres | http://xpheresserver.hopto.org/freepbx3.png |
| 12:53.22 | Samot | So you see the part that says External IP Address |
| 12:53.26 | Samot | Why is it BLANK? |
| 12:53.32 | xpheres | ah... |
| 12:53.44 | xpheres | I made a back up maybe it did not restored properly... |
| 12:53.58 | xpheres | wait I will write my ip address there |
| 12:54.23 | xpheres | it says there if blank it will use the default settings |
| 12:54.29 | xpheres | anyway I'm going to fill it |
| 12:55.25 | xpheres | and call |
| 12:56.18 | xpheres | it works!!!!!!!!! |
| 12:57.11 | xpheres | I'm very grateful for the help, I feel stupid not being able to find that problem |
| 12:57.32 | xpheres | I remember it was already blank but it seems that after the back up it did not updated or something |
| 12:57.42 | xpheres | my god it was so easy and I could not see it |
| 12:57.51 | xpheres | I'm really really thank you Samot |
| 12:58.53 | xpheres | I did not expect to solve it so fast |
| 13:02.43 | xpheres | thank you seanbright you too |
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| 13:18.21 | davlefou | Now, i have that message: https://pastebin.com/Pbyejc93 file |
| 13:21.03 | davlefou | it seems don't use host ip adress. |
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| 13:23.08 | davlefou | thanks, it works! file |
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| 14:04.49 | *** mode/#asterisk [+o kharwell] by ChanServ |
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| 14:18.50 | jkroon | I'm using GROUP(category) to place channels into specific groups. At some arbitrary point in time (from outside asterisk, ie, either through AMI or asterisk -rx) I'd like to be able to retrieve GROUP_COUNT(@category) in some way as to get a list of all groups and the associated counts. Suggestions? |
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| 14:34.01 | jkroon | ok, so I looked at the source for the GROUP* functions and it doesn't look like this will be possible as it stands. |
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| 23:18.59 | ruben23 | hi there guys any help getting this error on my asterisk 13 install somehow https://pastebin.com/yNPDMem4 |
