| 02:38.31 | *** join/#asterisk infobot (ibot@96-86-209-99-static.hfc.comcastbusiness.net) |
| 02:38.31 | *** topic/#asterisk is #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.35.0 (2020/07/16) 16.12.0 (2020/07/16) Standard: 17.6.0 (2020/07/16); DAHDI: 3.0.0 (2018/11/15); libpri 1.6.0 (2017/01/27) -=- Wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22 |
| 03:04.38 | igcewieling | ledoktre: blind transfer or attended transfer? |
| 03:08.43 | *** join/#asterisk akp55 (~akp55@c-73-148-15-31.hsd1.va.comcast.net) |
| 03:17.02 | *** join/#asterisk FH_thecat (~FH_thecat@75.11.25.212.ftth.as8758.net) |
| 03:28.48 | ledoktre | igcewieling: blind |
| 03:29.26 | *** join/#asterisk dangmoo (uid460623@gateway/web/irccloud.com/x-jnxjpxnugolstluw) |
| 03:44.42 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 04:17.15 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:b9f2:1e7c:b118:b472) |
| 05:23.52 | *** join/#asterisk akp55_ (~akp55@c-73-148-15-31.hsd1.va.comcast.net) |
| 05:38.39 | *** join/#asterisk tomaluca95 (~quassel@kde/developer/tomaluca) |
| 06:05.50 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 06:16.44 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:b9f2:1e7c:b118:b472) |
| 06:31.12 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:b9f2:1e7c:b118:b472) |
| 06:35.12 | *** join/#asterisk FH_thecat (~FH_thecat@75.11.25.212.ftth.as8758.net) |
| 06:50.24 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 06:51.20 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:b9f2:1e7c:b118:b472) |
| 06:55.26 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 06:57.59 | *** join/#asterisk bbs2web (c55bfcdd@197.91.252.221) |
| 06:59.34 | bbs2web | I've noticed that Asterisk 11 showed the IP address registrations originated from as the 'perceived' IP when running 'iax2 show registry' whereas in Asterisk 16 it simply shows the remote hosts' IP that we are registering to. Is this a bug? |
| 07:00.03 | *** join/#asterisk Barbosa_ (~barbosa@186.211.72.220) |
| 07:01.07 | *** join/#asterisk FH_thecat (~FH_thecat@75.11.25.212.ftth.as8758.net) |
| 07:27.43 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:b9f2:1e7c:b118:b472) |
| 07:46.37 | *** join/#asterisk tripleslash (~triplesla@unaffiliated/imsaguy) |
| 07:47.32 | *** join/#asterisk AsteriskRoss_ (~AsteriskR@r01.nt-r1.nor.gb.voicehost.co.uk) |
| 07:52.27 | *** join/#asterisk Jesterboxboy (~Thunderbi@84-115-150-8.cable.dynamic.surfer.at) |
| 07:59.12 | *** join/#asterisk gerhard7 (~gerhard7@86-87-238-48.fixed.kpn.net) |
| 08:00.43 | *** join/#asterisk fstd_ (~fstd@unaffiliated/fisted) |
| 08:05.29 | *** join/#asterisk rolek (~rolek@D57D3382.static.ziggozakelijk.nl) |
| 08:14.46 | *** join/#asterisk derPlexus (~plexus@ip-62-143-105-238.hsi01.unitymediagroup.de) |
| 08:39.11 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 09:30.22 | *** join/#asterisk dangmoo (uid460623@gateway/web/irccloud.com/x-rkcradjlvnjrtvbt) |
| 09:40.23 | rolek | hi! |
| 09:41.23 | rolek | Does anyone have experience with performance problems after upgrading from 11.13 to 16.10? |
| 09:43.57 | post-factum | no |
| 09:44.13 | post-factum | unless you are specific enough so that someone will recognize something similar |
| 09:47.24 | rolek | task processor warnings, combined with terrible audio quality and dropouts |
| 09:57.43 | rolek | works like a charm with 11, was terrible with 16 |
| 09:58.39 | rolek | we've downgraded, and all is well again, but now we're reluctant to upgrade again |
| 10:11.44 | post-factum | well, no one forces you to upgrade, but if you are willing to, care to conduct some basic investigation. like, if you get task processor warnings (what's this thing?), explain what's happening as per dialplan and what consumes resources the most |
| 11:11.07 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 11:13.33 | *** join/#asterisk sinaowolabi (~Sina@160.152.15.227) |
| 11:14.55 | *** join/#asterisk sinaowolabi (~Sina@160.152.15.227) |
| 11:39.16 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:173:1dc3:a178:e77f) |
| 12:03.59 | *** join/#asterisk sinaowolabi (~Sina@102.134.114.1) |
| 12:05.23 | Samot | rolek: There were some pretty big changes between 11 and 12 and thus 16. Are you sure you covered all that? |
| 12:22.43 | *** join/#asterisk spatel (~spatel@pool-96-237-230-175.bstnma.fios.verizon.net) |
| 12:39.38 | *** join/#asterisk brad_mssw (~brad@66.129.88.50) |
| 13:05.02 | *** join/#asterisk paulgrmn__ (~paulgrmn@c-98-250-183-21.hsd1.mi.comcast.net) |
| 13:13.24 | rolek | Samot: yes, quite sure |
| 13:15.29 | rolek | I can give some examples.. |
| 13:16.28 | rolek | I now have a test server with 2000 queues defined in queues.conf |
| 13:16.53 | rolek | The system is completely idle |
| 13:17.27 | rolek | I open, write and close queues.conf to update its timestamp |
| 13:18.15 | rolek | Then, in the asterisk console: queue reload all |
| 13:18.41 | rolek | And we get messages like: |
| 13:18.49 | rolek | WARNING[28768]: taskprocessor.c:1160 taskprocessor_push: The 'stasis/m:devicestate:all-00000002' task processor queue reached 500 scheduled tasks |
| 13:19.41 | rolek | This is just an example which is easy to test, and it doesn't seem to do any harm, but we also see other, similar messages, which I can't reproduce |
| 13:21.00 | Samot | So what is the server? |
| 13:21.12 | Samot | Did you look at Asterisk 12, 13, 14 and 15 first? |
| 13:22.35 | rolek | No, we went from Debian jessie (11.13.1) to Debian buster (16.10.0) |
| 13:23.17 | Samot | OK so you jump 5 major versions and haven't looked at the changelogs? |
| 13:23.26 | Samot | As I said, 12 saw overhaul of things |
| 13:23.42 | rolek | Yes we have looked at the changelogs |
| 13:23.44 | Samot | 14 and 15 saw some things get major updates. |
| 13:23.52 | rolek | Dialplan was updated |
| 13:24.02 | rolek | Config files as well |
| 13:24.10 | rolek | List of modules we do or do not load |
| 13:24.14 | rolek | The works |
| 13:24.43 | Samot | What is the specs of the server? |
| 13:24.48 | rolek | The config itself seems fine, everything runs properly on other servers |
| 13:24.52 | Samot | You have 2000 queues, how many agents? |
| 13:26.23 | rolek | We don't use agents, but static queue members, around 1000, of which 500 are actually online |
| 13:26.38 | Samot | OK so 1000 endpoints and 500 online |
| 13:26.51 | Samot | What are the specs of the server? |
| 13:27.16 | rolek | Specs are Intel Xeon 3.50GHz, 32GB ram, SSD storage |
| 13:28.20 | rolek | 6 cores, no HT I believe (at least I see 6 CPU's in /proc/cpuinfo) |
| 13:28.34 | rolek | 30 simultanous calls max |
| 13:30.50 | rolek | Didn't see any notable performance improvements in versions newer than 16.10 either, although the new statis debugging looks cool |
| 13:30.52 | Samot | Well I don't have 2000 queues... |
| 13:32.03 | Samot | There's only one newer version, 17 |
| 13:32.48 | rolek | We also see this one (on a small server, 3 endpoints): |
| 13:32.52 | rolek | taskprocessor.c: The 'subp:ast_channel_topic_all-0000020a' task processor queue reached 500 scheduled tasks. |
| 13:33.48 | Samot | How many queues? |
| 13:34.48 | rolek | 5 on this one |
| 13:35.14 | rolek | but the ast_channel_topic_all message is not related to the amount of devices/queues you have, the other one is |
| 13:35.34 | Samot | So you have 1000 static users in the queues. |
| 13:35.43 | Samot | But only 50% are ever "online" |
| 13:35.56 | *** join/#asterisk kfife (~karl@c-98-222-226-50.hsd1.in.comcast.net) |
| 13:36.09 | Samot | That correct? |
| 13:36.39 | rolek | Yes, about half of them are Yealink phones with an openvpn connection, the others were created to allow people to use a softphone |
| 13:36.54 | Samot | And by online you mean actively taking calls from the queues or their devices being connected? |
| 13:37.04 | rolek | Yes, correct |
| 13:37.09 | Samot | Which one? |
| 13:37.32 | Samot | Is being "online" equal to taking calls in the queue or actually have a device registered? |
| 13:37.42 | rolek | Ah, I see what you mean |
| 13:37.45 | rolek | registered |
| 13:37.48 | Samot | OK |
| 13:37.56 | Samot | So you have 50% of your static users offline |
| 13:38.11 | Samot | Which means those queues are doing state lookups to call those users |
| 13:38.24 | Samot | Unless you are doing something to pause or take them out of rotations |
| 13:38.42 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:173:1dc3:a178:e77f) |
| 13:38.45 | Samot | Why would you have static users in the queue for devices that aren't even online |
| 13:39.39 | rolek | Ah, it's a bit more complicated than that, actually |
| 13:39.42 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 13:40.00 | Samot | It always is |
| 13:40.05 | rolek | Yes :) |
| 13:40.59 | rolek | As an aside, I tried to contact Sangoma for paid support, but I haven't heard from them. Do you have any experience with them? Or heard any experiences? |
| 13:41.16 | Samot | Oh wait, this is a FreePBX system? |
| 13:41.29 | rolek | No, plain Asterisk |
| 13:41.34 | Samot | OK. |
| 13:42.39 | Samot | I would post in the forum. |
| 13:43.03 | Samot | Because Asterisk support is not really about you have a config issue or a problem. |
| 13:43.07 | Samot | Perhaps paid support. |
| 13:43.23 | rolek | That's what I wanted, actually, paid support. |
| 13:43.25 | Samot | But either you have discovered a bug with being at 2000 queues and all the members... |
| 13:43.44 | Samot | But here's another problem.. |
| 13:44.11 | Samot | You installed Debian Busters package of Asterisk. There are not packaged releases of Asterisk. |
| 13:44.20 | Samot | So someone packaged it for Debian Buster. |
| 13:44.50 | rolek | True, that may make things harder |
| 13:45.17 | Samot | Well not really, Asterisk support could just say "contact the maintainer of the package" |
| 13:45.29 | Samot | Well harder for you. |
| 13:45.48 | Samot | But I would post this in the forum. |
| 13:45.57 | Samot | More of the Asterisk team checks that |
| 13:46.01 | rolek | If I would be paying them for advice, then I'd expect a bit more actually ;) |
| 13:46.06 | rolek | I'll do that |
| 13:46.12 | rolek | Thanks for your time! |
| 13:46.21 | Samot | file: Is there paid support? |
| 13:46.52 | file | ummmm there are open source support agreements, which provide varying things |
| 13:47.47 | Samot | OK so there isn't a I pay $75 for X credits and get an Asterisk tech to help me |
| 13:48.03 | file | there are FreePBX things, but I don't know if they'd cover this |
| 13:49.39 | Samot | Oh no. |
| 13:49.41 | Samot | It's annual. |
| 13:50.07 | Samot | $595/year in 1 year term. |
| 13:50.17 | *** join/#asterisk kharwell (uid358942@gateway/web/irccloud.com/x-klumeekqydkxiltg) |
| 13:50.17 | *** mode/#asterisk [+o kharwell] by ChanServ |
| 13:50.21 | Samot | $1605 for 3 years |
| 13:50.29 | Samot | That's for one system. |
| 13:51.40 | Samot | rolek: So that's how you get support for Asterisk through Sangoma/Digium. |
| 13:51.52 | Samot | rolek: Otherwise it's IRC/Forums/Community |
| 13:52.13 | Samot | Which project devs are a part of. |
| 13:53.45 | rolek | Apparently it's not used very often, as the Purchase Support link seems to be broken |
| 13:54.13 | rolek | Maybe I'll just give them a call |
| 13:54.24 | rolek | Thanks again |
| 14:03.46 | *** join/#asterisk bford (uid283514@gateway/web/irccloud.com/x-lznawgxbdutaywlu) |
| 14:03.47 | *** mode/#asterisk [+o bford] by ChanServ |
| 14:32.12 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:173:1dc3:a178:e77f) |
| 14:41.08 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:173:1dc3:a178:e77f) |
| 14:58.55 | *** join/#asterisk brad_mssw (~brad@66.129.88.50) |
| 15:35.35 | *** join/#asterisk retentiveboy (~retentive@c-76-97-11-199.hsd1.ga.comcast.net) |
| 15:39.36 | *** join/#asterisk akp55 (~akp55@c-73-148-15-31.hsd1.va.comcast.net) |
| 16:02.08 | MarkS- | question regarding dialplan functioning with gosub. Whenever I call gosub in a dialplan it seems to go to the gosub routine and doesn't return for the next step in the extension. This was working with a Macro. Is it something I could change to get it to work again? |
| 16:03.33 | MarkS- | just found Return() and it worked directly after adding it |
| 16:06.47 | *** join/#asterisk AsteriskRoss_ (~AsteriskR@r01.nt-r1.nor.gb.voicehost.co.uk) |
| 16:11.31 | Samot | Yup. |
| 16:12.56 | igcewieling | Wow, the output from "core show application gosub" is sparse. |
| 16:13.55 | igcewieling | Especially compared to "core show application macro" |
| 16:18.23 | *** join/#asterisk monsterco (4631e4a2@toroon474aw-lp130-01-70-49-228-162.dsl.bell.ca) |
| 16:18.43 | monsterco | hello - anyone knows A2B well? I have a quick diagnostic needed to be done (for pay) if anyone is interested |
| 16:19.07 | monsterco | "AGI Script a2billing.php completed, returning 4 |
| 16:19.19 | monsterco | all a sudden A2B is not sending the calls to provider as it did yesterday.... |
| 16:24.25 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 16:24.47 | monsterco | From A2B side I get: <--- Reliably Transmitting (NAT) to 192.168.40.169:34169 ---> |
| 16:25.08 | monsterco | And my trunk info didn't change on FreePBX but maybe freepbx did an update or something...I know the trunk configs may fix this |
| 16:25.16 | monsterco | some parameter to be added |
| 16:25.18 | monsterco | ? |
| 16:34.53 | *** join/#asterisk dangmoo (uid460623@gateway/web/irccloud.com/x-oucjfwrdatjyxhud) |
| 16:38.09 | Samot | A2B is a community supported platform by the A2B community. |
| 16:38.45 | Samot | The creators of A2B gave up on it years ago. |
| 16:49.58 | igcewieling | In the asterisk world, if you can use it to make a lot of money, the software will not be free or the only free version is unsupported. i.e. Billing solutions, efax, the LERG, operator panels. |
| 16:51.43 | Samot | Well I'm not a fan of using Asterisk as a softswitch. I mean if it was meant to do that, we wouldn't have FreeSWITCH. |
| 17:07.26 | *** join/#asterisk Darmock (~harry@cpc106058-hudd13-2-0-cust355.4-1.cable.virginm.net) |
| 17:17.14 | *** join/#asterisk netman (~netman@185.94.249.222) |
| 17:21.53 | *** join/#asterisk verzo_ (~verzo@gateway/tor-sasl/verzo) |
| 17:49.16 | *** join/#asterisk Jesterboxboy (~Thunderbi@84-115-150-8.cable.dynamic.surfer.at) |
| 18:27.14 | *** join/#asterisk monsterco (4631e4a2@toroon474aw-lp130-01-70-49-228-162.dsl.bell.ca) |
| 18:35.03 | *** join/#asterisk Jesterboxboy (~Thunderbi@84-115-150-8.cable.dynamic.surfer.at) |
| 18:48.28 | *** join/#asterisk Deeewayne (~dwayne@2605:a601:a816:5000:f7ce:535c:c78:9ec3) |
| 18:49.24 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 19:41.21 | *** join/#asterisk pchero_work (~pchero@2a02:a210:2241:6480:173:1dc3:a178:e77f) |
| 19:43.32 | *** join/#asterisk drathir_tor (~drathir@gateway/tor-sasl/drathir) |
| 19:51.26 | *** join/#asterisk GoldenBear_ (~gb@104.200.131.232) |
| 19:59.49 | *** join/#asterisk Typhon (~Typhon@dslb-088-066-097-037.088.066.pools.vodafone-ip.de) |
| 20:03.10 | *** join/#asterisk sawgood (~sawgood@unaffiliated/sawgood) |
| 20:39.47 | *** join/#asterisk sinaowolabi (~Sina@102.134.114.1) |
| 20:55.14 | *** join/#asterisk Barbosa (~barbosa@186.211.70.112) |
| 21:04.01 | *** join/#asterisk Barbosa (~barbosa@177.30.90.143) |
| 21:23.35 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |
| 21:27.38 | *** join/#asterisk Jesterboxboy (~Thunderbi@84-115-150-8.cable.dynamic.surfer.at) |
| 21:52.22 | *** join/#asterisk sinaowolabi (~Sina@102.134.114.1) |
| 22:03.46 | *** join/#asterisk jkroon (~jkroon@165.16.203.108) |
| 22:27.22 | *** join/#asterisk drathir_tor (~drathir@gateway/tor-sasl/drathir) |
| 22:36.06 | *** join/#asterisk mducharme (uid303982@gateway/web/irccloud.com/x-axlvuwtfgidobeym) |
| 23:25.44 | *** join/#asterisk drathir_tor (~drathir@gateway/tor-sasl/drathir) |
| 23:57.46 | *** join/#asterisk verzo (~verzo@gateway/tor-sasl/verzo) |