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| 19:36.09 | TimRiker | wmat: what's the latest? we have tried just rebooting the machine, yes? |
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| 19:49.35 | landley | TimRiker: do you have a backup of the elinux contents? |
| 20:07.01 | TimRiker | nope. was waiting for wmat to stabilize it. :( |
| 20:08.59 | landley | Ouch. |
| 20:10.58 | TimRiker | have we asked for a backup image yet? I can rebuild most of it fairly easily, but I don't want to nuke the data if it's still there. |
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| 20:26.40 | prpplague | TimRiker: hey, any word on elinux.org ? |
| 20:29.40 | TimRiker | I'm calling them shortly. other work fires in the queue atm. |
| 20:30.15 | TimRiker | the javscript on godaddy.com always locks up my browser. I'm beginning to consider another registry. |
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| 21:24.05 | wmat | TimRiker: hey, any luck? |
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| 21:25.22 | TimRiker | nope. they refuse to provide a backup of the vm. have to reprovision. |
| 21:25.51 | wmat | TimRiker: what about walking them through checking if sshd is running |
| 21:25.55 | TimRiker | I'm not sure I have the admin password. is it the same as the godaddy password? drop me an email with them, k? |
| 21:26.25 | TimRiker | no reply on port 22, and there IS a reply on port 53. so it does not look good for sshd. |
| 21:26.43 | TimRiker | so the box is up, but httpd and sshd are not. a reboot did not help. |
| 21:27.23 | TimRiker | I don't recall the root password either. once I setup my ssh keys I promptly forget the password. |
| 21:27.44 | TimRiker | I don't know if they have console access, but perhaps they could login as root there and start sshd? |
| 21:27.52 | TimRiker | might be worth trying that first. |
| 21:28.00 | TimRiker | if you know the root, email me. :) |
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| 21:29.26 | wmat | TimRiker: sent |
| 21:29.42 | TimRiker | k |
| 21:30.20 | wmat | TimRiker: we may want to talk to Tim B. about using someone else again, although, I hate to have to go through that setup again. |
| 21:30.43 | TimRiker | isn't there a real 'root' ? is it the same as one of the others? |
| 21:30.56 | wmat | oh, same as ssh i think |
| 21:31.33 | TimRiker | got the email by the way. thx. :) |
| 21:31.39 | wmat | gotta run, the kids are calling me |
| 21:32.13 | TimRiker | k. calling them about local login. |
| 21:32.15 | TimRiker | thx. |
| 21:32.53 | wmat | TimRiker: when you call, they can validate your a valid admin by giving the last three numbers of the amex used on the account |
| 21:33.11 | TimRiker | got the pin from the account, thx. |
| 21:33.20 | wmat | TimRiker: cool |
| 21:33.21 | TimRiker | don't know the amex. :) |
| 21:33.57 | TimRiker | ah. it's on there. ic. |
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| 21:43.41 | TimRiker | there appears to be no way see open tickets on an account. |
| 21:48.51 | TimRiker | submitted a reprovision request. :( |
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| 21:58.15 | wmat | TimRiker: wait, there must be some way to get the data |
| 22:03.23 | TimRiker | too late. They were not cooperative. |
| 22:03.56 | wmat | that really, really sucks |
| 22:04.00 | TimRiker | I tried asking for a backup, and they don't do that. I tried asking them to login on the console and they claim "the system configuration prevents that" whatever that means. |
| 22:04.04 | TimRiker | nods |
| 22:04.25 | TimRiker | we don't have a backup anywhere? guess we'll learn from our mistakes sometime. |
| 22:04.32 | wmat | i'm going to ping tim b. about getting out of this host |
| 22:04.53 | wmat | any guesses why it went down? |
| 22:04.57 | wmat | they had no clue |
| 22:06.07 | TimRiker | nope. no word. likely that someone used a password from someplace else. really don't know as they won't provide any images. |
| 22:07.19 | wmat | the first answer i got when i spoke to them yesterday was to reprovision |
| 22:07.29 | wmat | lame |
| 22:09.17 | TimRiker | yep. same answer today. |
| 22:09.36 | TimRiker | need to get that backup running soon, and script the restore after a reprovision. |
| 22:10.04 | TimRiker | /usr/sbin/debootstrap --arch i386 etch /mnt/etch/ |
| 22:10.06 | wmat | TimRiker: can you put g.elinux.org back up for now? |
| 22:10.37 | TimRiker | huh? g.elinux.org == elinux.org |
| 22:10.47 | prpplague | TimRiker: yea |
| 22:11.05 | wmat | oh right |
| 22:11.14 | TimRiker | movial? |
| 22:11.18 | prpplague | TimRiker: yea |
| 22:11.37 | TimRiker | http://movial.elinux.org/Main_Page ok. |
| 22:12.10 | wmat | crap, my kids are destroying the house, gotta run |
| 22:12.35 | TimRiker | k. g is on the new, movial is now the default again. |
| 22:13.39 | prpplague | TimRiker: thanks |
| 22:14.17 | TimRiker | yeah, you say that now. :) |
| 22:16.50 | TimRiker | gotta head home. I'll be back online later and finish setting up etch on there. it's started now. |
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