| 00:00.32 | Leeds | have a good weekend, all |
| 00:15.37 | *** join/#gllug eye69 (i=magnus@ipv6.upcore.net) |
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| 02:40.07 | *** join/#gllug ibot (i=ibot@pdpc/supporter/active/TimRiker/bot/apt) |
| 02:40.07 | *** topic/#gllug is Greater London LUG - Next Event is Sat 12th August - Shane Coughlan (Security) and Steve Coast (OpenStreetMap) - http://gllug.org.uk http://planet.gllug.org.uk |
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| 05:18.29 | popey | ugh |
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| 06:12.06 | morsing | 'morninh |
| 06:12.30 | morsing | Huh?!?>! What's happened??!?!? |
| 06:30.17 | morsing | Hello? |
| 06:32.53 | morsing | ping Leeds |
| 06:33.15 | *** join/#gllug morsing (n=morsing@emil.morsing.cc) |
| 06:35.31 | morsing | 'mornign |
| 06:35.36 | morsing | Anyone here? |
| 06:41.03 | morsing | :( |
| 06:57.46 | George | yes |
| 06:58.15 | mozrat | me! |
| 06:58.38 | mozrat | morning George |
| 06:58.44 | mozrat | morsing morsing |
| 07:00.16 | mozrat | why? |
| 07:00.25 | George | because you're rude and horrid |
| 07:00.39 | mozrat | eh??? why?? |
| 07:01.15 | morsing | mozrat! |
| 07:01.17 | morsing | George! |
| 07:01.22 | George | hi morsing |
| 07:05.27 | mozrat | No Leeds for the weekend |
| 07:05.38 | mozrat | he's off! |
| 07:14.25 | *** join/#gllug subir (n=subir@202.79.37.177) |
| 07:16.14 | morsing | subir! |
| 07:16.24 | morsing | mozrat: Which one? |
| 07:42.55 | morsing | Twat alert on #aix |
| 07:43.00 | morsing | mozrat? |
| 07:54.29 | morsing | MOZRAT! |
| 07:59.00 | morsing | Any awk people here? |
| 07:59.21 | morsing | Hello? |
| 07:59.24 | morsing | wethrin? |
| 07:59.32 | morsing | George? |
| 08:04.17 | *** join/#gllug SlayerXP (n=martin@router-office.fotango.com) |
| 08:04.56 | cpufreak | what broken now morsing? |
| 08:05.07 | cpufreak | s/what/what's/ |
| 08:05.27 | SlayerXP | s/now/now,/ |
| 08:05.45 | cpufreak | s/slayer/cunt/ :D |
| 08:05.50 | cpufreak | mrning martin |
| 08:09.28 | morsing | How do I find out what hardware a Linux server is? |
| 08:10.04 | cpufreak | as in what architecture |
| 08:10.08 | cpufreak | or what cpu |
| 08:10.20 | morsing | No, is it an IBM or Compaq server? |
| 08:10.22 | cpufreak | or as in the make&model |
| 08:10.48 | cpufreak | /sbin/lspci will likely contain some clues |
| 08:10.56 | cpufreak | also if its compaq |
| 08:10.59 | morsing | It doesn't |
| 08:11.01 | cpufreak | it'll be /dev/cciss |
| 08:11.03 | cpufreak | for scsi |
| 08:11.25 | morsing | There's a /dev/cciss directory |
| 08:11.41 | cpufreak | do a df |
| 08:11.46 | cpufreak | where are your disks |
| 08:11.52 | morsing | ?! |
| 08:12.09 | *** join/#gllug huw-l (n=scmhl2@ygridll.cs.cf.ac.uk) |
| 08:12.14 | morsing | huw-l! |
| 08:12.20 | cpufreak | well what devises are your dissks |
| 08:12.27 | morsing | sda1-8 |
| 08:13.08 | cpufreak | not compaq then |
| 08:13.19 | cpufreak | well unless its a really old one |
| 08:13.40 | cpufreak | whereby it'd be a p3 of less than 1ghz |
| 08:14.09 | cpufreak | for sakke of argument do an lsmod |
| 08:14.21 | cpufreak | did what driver is attached to your scsi devoces |
| 08:14.32 | cpufreak | er scsi disk modeule |
| 08:15.23 | cpufreak | or if you have a monlythic kerel |
| 08:15.31 | cpufreak | look st the dmesg iutput |
| 08:16.16 | cpufreak | i'd say if n pci devices identify themselves as being compaq or ibm its likely to not be either |
| 08:22.28 | antiphase | rhowe: No |
| 08:24.20 | antiphase | cat /proc/cpuinfo ? |
| 08:24.37 | antiphase | won't help at all |
| 08:24.58 | mozrat | Good Morning |
| 08:25.11 | mozrat | :( |
| 08:29.13 | hali | hm, i must say im quite impressed with DHL's logistics systems... it took them three times longer to get a package from lambeth to london then it took them to ship it from paris to lambeth |
| 08:31.45 | huw-l | it does take three times longer to get from lambeth to central london than it takes to get from london to paris |
| 08:31.52 | huw-l | what's surprising about that? |
| 08:32.26 | hali | it ONLY took three times longer |
| 08:32.43 | huw-l | oh right, I see your point |
| 08:33.40 | hali | and besides, i should be glad they actually sent it straight from paris to london.. didn't even go via abudabi |
| 08:37.08 | huw-l | true, it could have ended up in Texas |
| 08:37.14 | mozrat | heh |
| 08:37.18 | mozrat | 09:36 -!- Cannot join to channel #macosx (You are banned) |
| 08:37.25 | mozrat | charming! |
| 08:38.58 | huw-l | they clearly know you |
| 08:39.26 | mozrat | Which channel do the Freenode ops live in? |
| 08:39.53 | mozrat | ahh - although I am coming from a freeshell server |
| 08:39.58 | mozrat | maybe the whole server is blocked |
| 08:43.19 | mozrat | it is |
| 08:43.53 | SlayerXP | trying to hide your dirty secret hey? |
| 08:44.16 | mozrat | heh - no. Work related question to ask |
| 08:49.11 | *** join/#gllug subir (n=subir@202.79.37.177) |
| 08:58.11 | morsing | I can't believe how expensive a Cisco 1700 with ADSL is!!! |
| 08:58.20 | morsing | Around £250 on ebau |
| 09:05.23 | SlayerXP | how much adsl does it come with? |
| 09:07.27 | morsing | Just one |
| 09:07.33 | mozrat | morsing: sounds about right |
| 09:07.34 | morsing | Ohh sorry, nothing |
| 09:07.39 | mozrat | they aren't consumer items really |
| 09:07.56 | morsing | mozrat: I never said they were, but they're quite old some of them |
| 09:14.49 | *** join/#gllug Erwin (n=erwin@pdpc/supporter/sustaining/Erwin) |
| 09:16.58 | morsing | Erwin! |
| 09:18.36 | cpufreak | arse |
| 09:19.12 | cpufreak | windows team have cunted the Outlook web access |
| 09:19.24 | cpufreak | so contacts via the evolution exchange plugin are broken |
| 09:19.34 | cpufreak | is it possible to get evolution to talk directly to exchange for contacts? |
| 09:20.37 | mozrat | cpufreak: no - it is all done over WebDAV |
| 09:22.20 | cpufreak | can't I just query directly over ldap |
| 09:22.36 | mozrat | cpufreak: you could query the DC for contacts |
| 09:22.42 | mozrat | but not your own personal Outlook Contacts |
| 09:22.44 | Erwin | cpufreak: there's some plugin for accessing Exchange IIRC |
| 09:23.05 | mozrat | cpufreak: what did they do to it? |
| 09:23.21 | cpufreak | Erwin: yes, ssee what I said |
| 09:23.25 | cpufreak | 10:19 < cpufreak> windows team have cunted the Outlook web access 10:19 < cpufreak> so contacts via the evolution exchange plugin are broken |
| 09:23.34 | cpufreak | mozrat: applied a service pack I think |
| 09:23.58 | mozrat | meh - that won't break it |
| 09:24.02 | mozrat | WINDOWS IS INVINCIBLE |
| 09:24.04 | cpufreak | I dunno |
| 09:24.15 | cpufreak | go to https://foo.bar.com/exchange |
| 09:24.18 | cpufreak | and it 501s |
| 09:24.58 | antiphase | regular or boot cut? |
| 09:25.09 | cpufreak | flare |
| 09:25.12 | cpufreak | solar |
| 09:28.06 | *** join/#gllug pontifex (n=pontifex@84-45-197-14.no-dns-yet.enta.net) |
| 09:40.16 | wethrin | morning |
| 09:43.30 | pontifex | hello |
| 09:48.26 | morsing | How do I found # of CPUs on Solaris? |
| 09:48.39 | *** join/#gllug gregj (n=gj@195.225.250.35) |
| 09:48.45 | morsing | gregj! |
| 09:48.47 | Erwin | psrinfo -v ? |
| 09:49.14 | morsing | Thanks. And memory? |
| 09:50.18 | *** join/#gllug AndrewBlack (n=chatzill@81.2.66.249) |
| 09:50.21 | Erwin | free ? |
| 09:50.56 | morsing | bash: free: command not found |
| 09:51.02 | morsing | AndrewBlack! |
| 09:51.10 | morsing | AndrewBlack: Where's Matthew? |
| 09:51.32 | mozrat | Hi AndrewBlack! |
| 09:52.21 | AndrewBlack | No I havent, been feeling a groggy |
| 09:52.56 | mozrat | Shame :( |
| 09:53.53 | wethrin | morsing: dmesg? :) |
| 09:54.08 | morsing | Ha ha |
| 09:54.54 | cpufreak | morsing: /usr/platfrom/sun4u/sbin/prtdiag -v |
| 09:55.06 | cpufreak | $ /usr/platform/sun4u/sbin/prtdiag -v |head |
| 09:55.06 | cpufreak | System Configuration: Sun Microsystems sun4u Sun Fire E6900 |
| 09:55.06 | cpufreak | System clock frequency: 150 MHz |
| 09:55.06 | cpufreak | Memory size: 49152 Megabytes |
| 09:55.25 | antiphase | \o/ |
| 09:56.16 | hali | almost NSFW :) |
| 09:56.41 | cpufreak | thats a little one, only 12 UltraSparc IV+s in it |
| 09:56.55 | wethrin | 48GB of memory? |
| 09:56.57 | wethrin | Bastard! |
| 09:57.23 | hali | cpufreak: have you compared the speed of any US IV to the US IV+'s yet? |
| 09:57.43 | hali | i'm tempted to blow 175k on cpu upgrades :) |
| 09:58.19 | AndrewBlack | I have a machine to throw away with 1M of disk |
| 09:58.47 | wethrin | cpufreak: What Suns did you mention you were getting rid of? |
| 09:58.56 | cpufreak | hali: no, being the n00b here I'm stuck with menials tuff so far |
| 09:59.04 | hali | cpufreak: ok |
| 09:59.05 | cpufreak | wethrin: I don't know yet |
| 09:59.22 | cpufreak | but I have an ultra1 an ultra30 a couple of ultra60s, some netras and a sun blade 2000 workstatoin at home |
| 09:59.29 | cpufreak | most of which will need to find new homes |
| 09:59.33 | cpufreak | but some people have first refusual |
| 10:00.22 | wethrin | ooh. The SunBlade looks nice |
| 10:00.33 | wethrin | assuming it's the same as http://www.sun.com/desktop/workstation/sunblade2000/ |
| 10:00.41 | hali | it is |
| 10:00.46 | hali | very nice indeed |
| 10:00.51 | wethrin | yarr |
| 10:01.08 | hali | they are still quite pricey on ebay :( |
| 10:01.12 | hali | about a grand |
| 10:02.15 | wethrin | cpufreak: So I'll take some Netras as the SB2000 if no-one else claims beforehand :) |
| 10:02.53 | cpufreak | well the SB2000 is the only thing Iw ant to keep |
| 10:02.57 | cpufreak | spent 800quid on it last year |
| 10:02.59 | cpufreak | 2gig of ram |
| 10:03.04 | *** join/#gllug MatthewB (n=chatzill@81.2.66.249) |
| 10:03.04 | cpufreak | and 2 73gig fcal disks |
| 10:03.13 | cpufreak | its nippy |
| 10:03.22 | antiphase | and purple |
| 10:03.24 | hali | im sure the centos project would love some sparc testing hardware :) |
| 10:03.46 | wethrin | Damn :-P |
| 10:04.16 | wethrin | FCAL disks? You have a disk array hooked up to it? |
| 10:05.08 | hali | the blade 1000 and 2000 have fc-al internally :P |
| 10:05.16 | hali | copper tho |
| 10:06.34 | AndrewBlack | Hi matthew |
| 10:06.45 | MatthewB | Hi |
| 10:10.01 | morsing | MatthewB! |
| 10:15.26 | wethrin | Ahh. Nice :) |
| 10:20.59 | morsing | wethrin: ? |
| 10:21.25 | mozrat | Hey MatthewB |
| 10:21.30 | mozrat | wethrin: can you op me pls |
| 10:21.40 | morsing | wethrin: Me too please |
| 10:21.49 | mozrat | wethrin: please do NOT op morsing |
| 10:22.00 | morsing | mozrat: ?!? |
| 10:22.04 | morsing | How nice? |
| 10:22.06 | mozrat | morsing: :-D |
| 10:22.11 | morsing | mozrat: Twat |
| 10:22.15 | mozrat | heh |
| 10:22.34 | mozrat | morsing: get op'd and add "Greg McCarroll (Bash Toolbox)" to the /topic then |
| 10:22.37 | SlayerXP | op me! OP ME! |
| 10:22.48 | morsing | Me me me me me me me me |
| 10:23.15 | morsing | mozrat: I wanted to surprise George when he returned :( |
| 10:24.36 | morsing | ibot wake wethrin |
| 10:24.40 | ibot | wethrin: GOOD MORNING!!! |
| 10:27.18 | wethrin | what? |
| 10:27.48 | *** mode/#gllug [+o mozrat] by ChanServ |
| 10:29.27 | wethrin | Hmm. Only Tarragon and SpudULike can add people to the channel access list |
| 10:29.49 | *** topic/#gllug by mozrat -> Greater London LUG - Next Event is Sat 12th August - Shane Coughlan (Security), Greg McCarroll (Bash Toolbox) and Steve Coast (OpenStreetMap) - http://gllug.org.uk http://planet.gllug.org.uk |
| 10:30.01 | *** mode/#gllug [-o mozrat] by mozrat |
| 10:30.04 | mozrat | cheers |
| 10:30.46 | *** mode/#gllug [+o morsing] by ChanServ |
| 10:30.49 | wethrin | np |
| 10:30.53 | morsing | :) |
| 10:30.54 | morsing | he he |
| 10:32.55 | mozrat | crikey |
| 10:35.47 | morsing | mozrat: > |
| 10:35.48 | morsing | ? |
| 10:36.13 | mozrat | http://en.wikipedia.org/wiki/Rob_Levin |
| 10:36.17 | mozrat | Interesting |
| 10:48.31 | morsing | How are you mozrat? |
| 10:55.04 | mozrat | Well thanks morsing |
| 10:55.11 | mozrat | Not in the mood for working |
| 10:55.34 | mozrat | Looking at pertty grils walking in the London sunshine |
| 10:55.48 | mozrat | having a ground floor desk right next to the window overlooking a busy junction rocks |
| 10:56.56 | morsing | Me too. |
| 10:58.49 | mozrat | morsing: what do you plan to do with the awesome power that little "@" sign at the front of your name gives you? |
| 10:59.48 | huw-l | he's going to write a script that randomly kicks people every ten minutes |
| 11:03.21 | morsing | mozrat: I'm going to surprise George :) |
| 11:03.28 | morsing | Why do no-one trust me? |
| 11:04.48 | morsing | mozrat? |
| 11:07.23 | mozrat | I trust you morsing |
| 11:07.25 | boudiccas | mozrat; i've just tried importing your public key, and I got this error message ... gpg -i < simonskey.txt |
| 11:07.26 | boudiccas | gpg: no valid OpenPGP data found. |
| 11:07.26 | boudiccas | gpg: processing message failed: eof |
| 11:07.58 | mozrat | did you save it to a text file called simonskey.txt in the same directory (excuse me if you did) |
| 11:08.07 | mozrat | and did it have the ---- lines at the top and bottom? |
| 11:09.18 | boudiccas | yes, to the desktop, and i opened a konsole from there. complete with all --- lines |
| 11:09.50 | mozrat | no other gubbins in the file? |
| 11:10.06 | boudiccas | nope |
| 11:10.46 | boudiccas | maybe this is where my missing chiasmus file is needed :( |
| 11:10.47 | mozrat | is there a funny line break in the 2nd to last line? |
| 11:10.53 | boudiccas | yes |
| 11:11.02 | morsing | :) |
| 11:11.28 | mozrat | boudiccas: join that stray line to the one above - I'm not sure that is the issue though |
| 11:12.03 | mozrat | goodness |
| 11:12.11 | mozrat | I think I gave you the wrong command |
| 11:12.15 | boudiccas | mozrat; same error message, and still failing |
| 11:12.22 | mozrat | try `gpg --import < simonskey.txt` |
| 11:12.44 | mozrat | -i is not a short version of --import |
| 11:12.52 | boudiccas | gpg --import < simonskey.txt |
| 11:12.52 | mozrat | it does something entirely different! |
| 11:12.53 | boudiccas | gpg: no valid OpenPGP data found. |
| 11:13.15 | boudiccas | failed again :( |
| 11:13.51 | mozrat | sm@cmt02smorris01:~> gpg --import < sharonskey.txt |
| 11:13.51 | mozrat | gpg: key DA117067: public key "Sharon Kimble <sharonm63@tiscali.co.uk>" importedgpg: Total number processed: 1 |
| 11:13.54 | mozrat | gpg: imported: 1 |
| 11:14.12 | *** join/#gllug MatthewB (n=chatzill@81.2.66.249) |
| 11:14.35 | mozrat | Sharon - Copy that key from the email once again |
| 11:14.43 | mozrat | make sure there is a empty line at the end of the file |
| 11:15.02 | mozrat | and you have -----END PGP PUBLIC KEY BLOCK----- as the end of the public key block |
| 11:15.10 | mozrat | even a missing - will make it vomit on your keyboard |
| 11:15.29 | boudiccas | empty line before ---end pgp etc? |
| 11:15.46 | mozrat | no, after |
| 11:15.57 | mozrat | make the file end with a single blank line |
| 11:17.35 | boudiccas | keeps failing with 'gpg: no valid OpenPGP data found.' |
| 11:18.01 | mozrat | Can I have access to your 'puter? |
| 11:18.20 | mozrat | in fact wait one secondo |
| 11:20.19 | mozrat | just mailed you a little shell script with my key in it |
| 11:20.25 | mozrat | see if that works first |
| 11:20.28 | boudiccas | k, ty |
| 11:23.44 | mozrat | Did you get it? KMail might be cautious with a .sh file |
| 11:24.38 | boudiccas | mozrat; i've got it, saved it to the desktop, made it executable and then run it. How do I check that its been succesful at importing your public key? |
| 11:25.36 | mozrat | gpg --list-keys |
| 11:26.21 | boudiccas | yay, successs !!! 2005-08-03 Simon Morris (Core Media Technologies) <simon.morris@cmtww.com> |
| 11:26.43 | mozrat | that'll be me! |
| 11:26.53 | mozrat | Cool - here comes an encrypted email to Sharon! |
| 11:26.57 | boudiccas | ty, its working :) |
| 11:28.33 | boudiccas | mozrat; Top SS this :) |
| 11:28.51 | mozrat | yes! |
| 11:29.07 | mozrat | did it decrypt it within KMail? |
| 11:29.38 | boudiccas | yes, its working now thank you. I've also drafted a piece about how I cobbled chiasmus to get it working that I'll post on my blog tonight. yes, within kmail |
| 11:30.05 | mozrat | Excellent stuff. I shall celebrate with a meatball 6" sub from Subway |
| 11:30.16 | boudiccas | enjoy :) |
| 11:30.52 | mozrat | boudiccas: have you ever looked at steganography tools? |
| 11:30.55 | mozrat | they are very cool |
| 11:31.29 | mozrat | You can hide one file inside another |
| 11:31.46 | mozrat | so I could send you a message that is "invisibly" hidden inside an image |
| 11:32.05 | boudiccas | mozrat; yes, but only on windoze, not on linux |
| 11:32.14 | mozrat | Put the image on eBay or Flickr etc and then you covertly get the image at some later date |
| 11:32.41 | mozrat | (although would the message survive being mangled through Ebays image resizing foo etc?) |
| 11:33.11 | boudiccas | don't know anything about steganography under linux at all, except for the general principles |
| 11:34.33 | mozrat | heh |
| 11:39.29 | *** join/#gllug Marios_ (n=koumides@171.192.0.10) |
| 11:48.15 | boudiccas | mozrat; I wonder why it worked from your shell script but not from my clipboard? |
| 12:11.48 | mozrat | boudiccas: yeah, dunno |
| 12:35.41 | morsing | Check it! |
| 12:37.20 | boudiccas | morsing; done that, now what? |
| 12:37.34 | morsing | beer |
| 12:37.49 | boudiccas | morsing; your round then :) |
| 12:37.57 | morsing | :) |
| 12:39.06 | morsing | George: Behave |
| 12:39.31 | George | no |
| 12:39.34 | George | shut up. |
| 12:45.14 | morsing | How odd?! File with no name or date but has a size |
| 12:45.36 | morsing | Turns out someones has tried to use back space when creating the file |
| 12:46.04 | morsing | This isn't being mapped correctly so when ls displays it, the back spaces deletes some of the output |
| 12:46.11 | morsing | Have you ever seen that before? |
| 12:47.54 | morsing | mozrat? |
| 12:48.40 | cpufreak | http://badger.ing.me.uk/hrm.txt |
| 12:48.45 | cpufreak | someone care to explain that? |
| 12:51.10 | cpufreak | works when root, not when as user nagios. |
| 12:53.45 | JAV | good afternoon |
| 12:57.25 | morsing | JAV! |
| 13:17.59 | keithlard | hello |
| 13:33.29 | mozrat | keef! |
| 13:38.13 | morsing | keithlard! |
| 13:47.44 | keithlard | hi :D |
| 13:47.55 | wethrin | kl! |
| 13:52.49 | morsing | wethrin! |
| 13:52.55 | wethrin | morsing! |
| 13:52.57 | morsing | Where did Leeds go? |
| 13:53.03 | wethrin | Is ext3 endian-neutral? |
| 13:53.37 | morsing | wethrin: Surely it can't be? |
| 13:54.04 | wethrin | Why not? |
| 13:55.48 | morsing | It's too big? |
| 13:56.23 | morsing | ping mozrat |
| 13:57.22 | wethrin | errr? |
| 13:57.38 | morsing | ! |
| 13:59.42 | mozrat | yo |
| 13:59.44 | morsing | ? |
| 13:59.54 | morsing | mozrat: I missed you too :) |
| 14:00.01 | mozrat | awwwwww |
| 14:04.20 | mozrat | hanging off of our ADSL line |
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| 15:05.23 | morsing | eye69! |
| 15:19.57 | morsing | ? |
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| 15:43.48 | Blapto | Hi |
| 15:46.36 | eye69 | morsing |
| 15:48.54 | hali | wethrin: ext3 is not endian-neutral... you can install vxvm/vxfs for free if you need endian-neutraility on linux |
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| 16:13.09 | George | moo. |
| 16:35.49 | wethrin | hali: Really? That was a bit short-sighted of the developers |
| 16:36.27 | hali | its just ext2 with a own slapped on it's back :) |
| 16:36.29 | hali | owl* |
| 16:36.47 | hali | backwards compatability etc... ext4 seems to be a better fresh start |
| 16:39.43 | wethrin | grrrr. Which means I won't be able to swap the innards of my fileserver with a Sun machine |
| 16:39.48 | wethrin | Hateful devlopers. HATE. |
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| 16:47.33 | Blapto | speaking of sun... |
| 16:47.34 | Blapto | http://www.theregister.com/2006/07/13/fish4_goes_down/ see that? |
| 16:49.12 | goltor | nice |
| 16:49.42 | goltor | the register's got all the bofh's doesn't it? |
| 16:49.53 | wethrin | Only the ones 2000 onwards |
| 16:50.02 | wethrin | Previous ones should still be at http://bofh.ntk.net |
| 16:50.02 | goltor | yeah not as good |
| 16:50.11 | goltor | read the 2004 ones at work the other day |
| 16:50.22 | goltor | pretty shady in comparison to the originals |
| 16:50.33 | wethrin | Yeah |
| 16:50.42 | wethrin | 97/98 were my favourites |
| 16:51.08 | goltor | u r dan? |
| 16:51.16 | wethrin | Yarr |
| 16:51.17 | goltor | or andrew |
| 16:51.22 | goltor | k |
| 16:51.22 | wethrin | no |
| 16:52.02 | Blapto | Dan, you down in London? |
| 16:52.39 | wethrin | goltor: I guessed from your email address :-) |
| 16:52.47 | goltor | indeed |
| 16:52.50 | wethrin | Thanks for coming down to the pub |
| 16:52.54 | wethrin | Blapto: No |
| 16:52.57 | wethrin | I was last week |
| 16:53.19 | Blapto | Ah, ok |
| 16:53.26 | goltor | black sabbath - black sabbath, nice |
| 16:57.50 | Blapto | Just spent a day install RT |
| 16:57.56 | wethrin | fun |
| 16:57.59 | Blapto | complete bitch to get running, but nice software |
| 16:58.19 | goltor | RT? |
| 16:58.38 | Blapto | http://www.bestpractical.com/rt |
| 16:58.52 | Blapto | ticketing system |
| 16:58.58 | cpufreak | RT is not nice |
| 16:59.04 | Blapto | Oh? |
| 16:59.21 | cpufreak | with >2million tickets in it, even on an 8 way opteron as a database server, it crawls. |
| 16:59.34 | cpufreak | due to its poor schemas, and inefficient queries |
| 16:59.50 | wethrin | cpufreak: Have you thought about closing the tickets? :) |
| 16:59.56 | Blapto | I don't think we'll hit that number any time soon |
| 16:59.58 | cpufreak | most of these tickets would be resolved |
| 17:00.11 | cpufreak | but it also creates a new user for any tickets that get emailed in |
| 17:00.18 | cpufreak | so for customer services shite its dire |
| 17:00.24 | Blapto | even if they have the same e-mail address |
| 17:00.25 | cpufreak | its alright for internal corportate stuff |
| 17:00.26 | Blapto | ? |
| 17:00.29 | cpufreak | Blapto: no |
| 17:00.41 | Blapto | then surely that's the behaviour that you want |
| 17:00.54 | cpufreak | well yes |
| 17:01.06 | cpufreak | but if you delete the original ticket (as in delete, rather than just resolve) |
| 17:01.13 | cpufreak | it doesn't do anything to the request |
| 17:01.14 | Blapto | ah, yes, there's no way of deleting users in RT |
| 17:01.18 | cpufreak | so say you get dicitonary attacked |
| 17:01.24 | cpufreak | you get butfucked |
| 17:01.41 | cpufreak | with a twenty foot tentpole |
| 17:01.45 | cpufreak | which I'm told is quite painful |
| 17:01.51 | Blapto | I'd aimagine |
| 17:01.54 | Blapto | imagine |
| 17:02.02 | cpufreak | at $new_job we use RT internally |
| 17:02.10 | cpufreak | but the developers here wrote a new frontend |
| 17:02.19 | cpufreak | so it uses the RT perl libraries |
| 17:02.26 | cpufreak | but a much more streamlined front end |
| 17:02.29 | cpufreak | its quite nice |
| 17:02.33 | Blapto | well I'm off home |
| 17:02.36 | cpufreak | ciao |
| 17:02.39 | Blapto | see you later |
| 17:02.46 | goltor | heard of HEAT ? |
| 17:04.21 | cpufreak | in what context? |
| 17:04.23 | cpufreak | temperature? |
| 17:04.25 | cpufreak | the film? |
| 17:04.33 | cpufreak | the magazine? |
| 17:04.58 | cpufreak | or a ticketing system? |
| 17:05.04 | goltor | ticketing |
| 17:05.30 | cpufreak | no |
| 17:05.45 | goltor | probably a good reason for that ;) |
| 17:06.04 | cpufreak | but thats because until a month ago I'd not experienced corportate life |
| 17:06.22 | cpufreak | ISPs generally don't pay for stuff if there's a free alternative |
| 17:06.23 | goltor | actually it's not that bad |
| 17:06.27 | cpufreak | even if it causes grunts hassle |
| 17:06.30 | goltor | http://www.frontrange.co.uk/ProductsSolutions/SubCategory.aspx?id=35&ccid=6 |
| 17:06.36 | cpufreak | s/frunts/employees/ |
| 17:07.19 | cpufreak | the only things I've used are RT, PRISM Resolve, and Remedy really |
| 17:08.19 | goltor | other one i've used can't even remember the name of |
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| 18:08.25 | andrew | hi there. Photos are going up to flickr |
| 18:11.09 | cope | ok |
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| 21:05.17 | boudiccas | I hate computers! |
| 21:06.58 | boudiccas | mines got overheating problems, exactly the same as in March :( |
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