IRC log for #gllug on 20090113

02:08.24*** join/#gllug Leeds (n=richardc@n219076246105.netvigator.com)
04:08.36*** join/#gllug LeedsHK (n=richardc@awork064108.netvigator.com)
04:20.37*** join/#gllug xteddy (n=bear@gemini.starshine.org)
07:18.18*** join/#gllug flips_and_rails (n=stu@cv-kraken.cv.ic.ac.uk)
07:37.38j0nrmorning
08:11.49morsingflips_and_rails!
08:11.52morsingj0nr!
08:11.56morsingLeeds!
08:27.00ProvitoIf everyone hasn't already ensure that any roundcube php application is fully patched as there's a severe application hole which can inject arbitrary scripting code
08:27.21morsingProvito!
09:09.41morsingDoes anyone here know if there are laws stating when an invoice should be paid by?
09:11.01*** join/#gllug nixofortune (n=egor@87.127.26.43)
09:11.05morsingnixofortune!
09:11.58nixofortunemorsing: !
09:12.47morsingnixofortune: Feeling better?
09:12.50morsingHow's Era?
09:13.53nixofortuneshe's alright
09:14.10nixofortuneI think she's at home today
09:14.22Mohang!
09:14.42MohanGood Morning!
09:14.47morsingMohan!
09:14.52nixofortunemonin
09:14.53Mohanmorsing!
09:16.03nixofortunemorsing: How is Sarah?
09:16.18Mohanmorsing: Invoice payment depends upon the company which raises the invoice aint it?
09:16.30morsingGood I think - she's enjoying being back at college. It's only part time though
09:16.57morsingMohan: So no legal rule?
09:16.57Mohancertain companies state in the invoice that it has to be paid with in certain no of days.
09:17.16morsingMohan: Well I don't. Was never told I had to
09:17.34nixofortunenice. education made me a better person i hope.
09:17.40morsingOk
09:18.49morsingwethrin: Where's Kitty?
09:19.03Leedsthere's probably a reasonable expectation of something like 60-90 days as a limit
09:19.23morsingLeeds: :(
09:20.43MohanIn retail businesses certain companies gives products to retail outlets in 30 days credit.
09:20.44morsingWell, has been 45 days I think but my accountant has offered to send a letter threatening legal action. They did tell me I should get a solicitor to go forward abviously but they seemed to think 45 days is enough to do this
09:21.01morsingobviously
09:21.11LeedsI'd say 45 days is certainly enough for a strongly-worded reminder
09:21.12Mohansome of them dont do credit at all, and some of them just 15 days.
09:21.27morsingLeeds: I've been on the phone to them many times
09:21.35Leedsmorsing: and their answer is?
09:21.37Mohanso it completely depends on the company which raises the invoice.
09:21.42morsingThey're look into it
09:22.00Leedshave they accepted that they received the invoice?
09:22.07morsingLeeds: I've *always* had problems with these people. Every invoice they've moaned about and paid late
09:22.27Leedsthen a) you might want to stop doing business with them and b) write some stronger terms
09:22.29morsingOh yeah, they don't dispute having to pay it, they just always give me excuses
09:23.06morsingLeeds: I have stopped, November's invoice was my last to them. Also, it's not up to me as a contractor to decided who to do business with
09:23.30Leedsthe alternative is to make it clear that you expect payment within, say, 30 days, or you will start charging heavy interest
09:23.43Leedssurely it's *exactly* up to you as a contractor?
09:23.56morsing"heavy" is probably specified by the government
09:24.08morsingLeeds: Not if I want to keep my job
09:24.17Leeds2% per month or so would sound fair
09:24.30Leedsif you're a contractor, you have a contract instead of a job, don't you?
09:24.31morsingI've been told it's 8% pa
09:24.35morsingYes
09:24.48morsingBut I can't specify who the contract is with
09:24.55Leedswhy not???
09:25.03Leedsdon't you sign the contract?
09:25.09morsingwtf?!  Because it's just not up to me!?!?
09:25.12morsingI do
09:25.19Leedsthen don't sign it
09:25.23morsing*sigh*
09:25.26morsingidiot
09:26.24chillitomlols a bit
09:26.52morsingpoints out to chillitom that Richard has never been a contractor
09:27.04Leedswhat do you think I am now?
09:27.12Leedswho tells you to sign the contract?
09:27.16chillitomwhat's the contracting market like right now?
09:27.20morsingpoints out to chillitom that Richard has never been a contractor in the UK
09:27.24morsingchillitom: Dead
09:27.33morsingLeeds: The company I work for
09:27.51chillitomI'd been hoping to switch after this job but worried now that I may have to wait a few years.
09:27.55Leedsso you're not a contractor, you're an employee who does contract work
09:28.01morsingchillitom: You better wait
09:28.06morsingLeeds: Idiot
09:28.07Leedsdo you have clients?  or does your employer have clients?
09:28.54chillitomLeeds, me?
09:29.04Leedschillitom: morsing, the prat
09:29.47Leedschillitom: you are an employee, right?
09:30.32chillitomit's so convivial in here.. i love it
09:31.51Leedschillitom: we all wonder what happened to morsing, who used to be a sane, friendly chap
10:30.23*** join/#gllug nixidiot (i=roughele@the-master.org)
10:34.06*** join/#gllug Leeds (n=richardc@n058152138059.netvigator.com)
10:41.40wethrinhi Leeds
10:43.33MohanIs there a way to list supported VGA frame buffers mode in feodra like the hwinfo command in suse ?
10:43.58Leedsevening wethrin
10:47.04Provitomorsing, I normally send a polite chaser email after 1 month to a client who has an outstanding invoice and then follow up with a phone call to find out their situation. It could be that they are also awaiting payment, sometimes you need to be flexible and ensure everyone get's paid in the right order
10:47.51Provitoif you state payment terms on an invoice you can charge interest for late payment however you may very well annoy your clients by doing this. I find the friendly approach a workable one currently
10:48.56Provitoalso a good tip is to always get an email confirmation that an invoice has been received this way they cannot raise the defence that the invoice had not been received.
11:12.27morsingProvito: Their paying me is irrelevant to their outstanding invoices. You're method is to soft in this situation as well, I've had multiple 20 minute arguments with them on the phone over the last month and several phone calls this year as well
11:12.43morsingProvito: Friendly doesn't do it with these people
11:13.01morsingThey never deny recieving the invoice, they just won't pay
11:13.29wethrinmorsing: https://www.moneyclaim.gov.uk/csmco2/index.jsp
11:13.50morsingThanks :)
11:14.22wethrinIt's polite to send them a FINAL REMINDER invoice before going through there, though
11:14.39Provitomorsing if they are refusing to pay do they have a reason, incomplete specification or failure of funds?
11:15.16morsingThey're not directly refusing to pay, just messing about not getting it done
11:15.57Provitook when taking legal action you need to consider if you want to work with the client again, typically it's hard to re-build a relationship if you've gone down the legal route
11:16.23morsingI NEVER want to work with that agency again. Don't really want to work with the client either
11:16.32wethrinFrankly, if an agency or a client refuse to pay, I wouldn't want to work for them again
11:16.37wethrinOr rather, my rates would double
11:16.58Provitomorsing ok, do you currently manage any of their servers, hosting or any other services which you could threaten to pull if payment isn't delivered within an agreed timescale?
11:17.05morsingProvito: They've cost me close to £500 in fees because I can't pay my bills beuse of their late payments
11:17.12morsingProvito: Huh!?  No...
11:17.21wethrinThat is worth claiming for, too
11:17.39wethrinYou have a perfectly reasonable expectation of being paid in a timely manner
11:17.41Provitomorsing, do you have an accountant?
11:17.51morsingProvito: Yes, of course
11:18.14Provitoyou can ask them on your behalf to call the client to speak to the managing director to find out the situation and tell them that additional charges are now due on the account
11:18.27Provitoa 5 minute conversation should spook them to know that you are serious
11:19.00morsingProvito: My accountant have already offered to send a letter
11:19.10wethrinA phone call is more direct
11:19.14wethrinFollowed up by a letter
11:19.18ProvitoI agree with wethrin
11:19.31kraptvAgreed.
11:19.35morsingNo - letter is the way it's done. You'll have a record of what's being communicated
11:19.43morsingPhone calls---
11:19.49kraptvdo them in parallel.
11:20.10kraptvthe call is to inform the letter.
11:20.18kraptvand to emphasize stuff.
11:20.29Provitoat this stage I'd request the accountant to do a CHAPS payment immediately for the oustanding amount + fee incur. If they agree then you give them till close of play to pay, otherwise you threaten with legal action in the accountant letter
11:20.50Provitoto make that clear, inform the accountant to tell them to make the CHAPS payment.
11:20.52morsingProvito: Huh?! Chaps where?
11:21.04morsingTo my account?
11:21.22ProvitoCHAPS is an instant same day transaction before 4pm, BACS typically takes 3 days unless it's covered under the instant payment amount and the bank is a clearing one
11:21.44Provitomorsing the accountant asks your client to settle the bill by CHAPS immediately, otherwise further action will be taken
11:22.14morsingOk
11:22.32Provitoif you go down the letter route they will pass straight to their solicitors and the payment could take ages to come through, legal should be avoided and only used as a last resort
11:22.48ChoHagThat looks like PPP authentication.
11:22.54ProvitoChoHag, you geek
11:22.57ProvitoChoHag, :)
11:23.29wethrinThings can often get sorted out far quicker with a phone call
11:23.35morsingProvito: They won't go down the legal route. They know they would lose out
11:24.11Provitoso they will pay by CHAPS today then, try it and let us know how you get on, if they do it now it should be paid before 16:00
11:24.24morsingThey won't
11:24.33morsingThey'll drag it out as far as they can
11:24.50Provitook well apply the statutory interest daily then, let me find the documentation
11:25.14morsingProvito: We're back to my original question now - thanks. Only took three hours :)
11:25.56Provito8 % or maximum statutory interest rate may be charged for late payment in accordance with The Late Payment ofCommercial Debts (Interest) Act 1998. Late payment fees may be charged in accordance with The Late Payment of Commercial Debts Regulations 2002
11:26.05Provitothere is the legal information you need
11:26.10morsingAnd late payment is?
11:26.26Provitoterms agreed on initiation of contract even if it is verbally
11:26.33morsingNothing agreed
11:27.01wethrinAre there no statutory payment terms?
11:27.01Provitolet me check it out, it could be up to 90 days I believe
11:27.56ProvitoI go with 28 days unless I have agreed payment terms with the client to extend to fit in with their accounting
11:28.25wethrin30 days is common, isn't it?
11:28.57Provitook I've got an accounting advice line, I'll find the number and give them a call
11:34.05Provitohttp://www.businesslink.gov.uk/bdotg/action/detail?r.l1=1073858790&r.l3=1074002362&r.lc=en&type=RESOURCES&itemId=1073792169&r.l2=1074453392&r.s=sc
11:34.11ProvitoWhere there is neither an agreement in place nor custom and practice in operation, the law sets a default period of 30 days.
11:34.15Provitothere we go
11:34.30morsingCool!
11:34.35morsingkisses Provito
11:35.27Provitomorsing good luck with your situation I feel for you, it is frustrating chasing invoices
11:35.44ChoHagYou see, morsing, now that's the sort of thing that makes people not want to help you.
11:42.11ChoHagShould I work on nagios, which needs to be ready by Thursday, or mess around with virtual machines?
11:48.19wethrinYes
11:56.43ChoHagI seep
11:56.44ChoHagI see.
11:57.03ChoHagHow well does memtest86 play with >4GB RAM?
11:58.51wethrinTry it and see :)
11:58.52z00daxyou need a fairly recent version, works fine
11:58.57wethrinor JFGI :)
11:59.06z00daxif you can get a x86_64 build, that helps too
11:59.19z00daxbut is not really required, since it knows PAE, and will turn it on if required
11:59.23ChoHagI am giggling it.
12:00.48ChoHagHmm is 86 or 86+ preferable?
12:05.48*** join/#gllug DiscordianUK (n=ch@chills.demon.co.uk)
12:56.14morsingBeer
12:58.53morsing24 people watching my CD player - is that a lot?
13:04.53ChoHagIt is if it doesn't have a screen.
13:07.04kraptvmorsing: shut your window of the ground floor flat.
13:09.04kraptvthey should be going back to work anyways.
13:09.26*** join/#gllug dick_turpin (n=dick_tur@host217-34-163-30.in-addr.btopenworld.com)
13:56.39kjsyo
14:27.39*** join/#gllug popey (n=alan@ubuntu/member/popey)
14:28.21popeyI have a couple of spare tickets to go and see a BBC Radio 4 Comedy show recording tonight (doors open 6:15pm) called "Recorded For Training Purposes", free to a good home.
14:28.22kjspopey!
14:28.37popeykjs!
14:29.33morsingdick_turpin!
14:29.35morsingpopey!
14:29.49morsingChoHag: ?
14:29.51morsingkraptv: ?
14:35.45*** join/#gllug dick_turpin1 (n=dick_tur@host217-34-163-30.in-addr.btopenworld.com)
14:36.51morsingdick_turpin1!
14:37.06dick_turpin1rotfl
14:42.46*** part/#gllug dick_turpin1 (n=dick_tur@host217-34-163-30.in-addr.btopenworld.com)
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14:52.22nixofortune<PROTECTED>
14:52.26nixofortune<PROTECTED>
14:54.31boudiccasnixofortune; i've used dd-rescue in anger for real and it was able to copy a h/d for me with no problems. is this cd in a laptop or a desktop box?
14:54.49boudiccaseither way it sounds like its struggling and may have frozen
14:55.11nixofortuneit'c cd on the desktop
14:55.45nixofortuneit looks ok cd is spinning, and it gives me all sort of errors in terminal
14:55.54nixofortunebut so slow
14:56.22boudiccasi reckon that it struggling to read the cd
14:58.23nixofortunemorsing: /query window morsing
15:12.38*** part/#gllug nixofortune (n=egor@87.127.26.43)
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15:22.22*** part/#gllug nixofortune (n=egor@87.127.26.43)
15:22.50*** join/#gllug nixofortune (n=egor@87.127.26.43)
15:36.24ChoHagWhy do you 'start' a domain to power up a virtual box, but 'destroy' it to turn it off?
16:23.40kjschrist how do i turn off this damn system beep in vmware?
16:24.37kjsapart from screw drivering the speaker
16:27.27nixofortunekjs: you can always turn off your hearing aid :)
16:30.00kjsturns music up
17:08.38Leedswell, just booked an emergency flight to the UK... for my grandfather's funeral
17:11.55z00daxLeeds: oh no! sorry to head
17:11.57z00daxhear!
17:12.13Leedshe died on the golf course this afternoon...
17:12.27z00daxon the course ?
17:12.58Leedsyup, had a heart attack
17:13.00z00daxI am guessing it was due to natural causes
17:13.46LeedsI think being a life-long smoker and drinker and on the golf course in his mid-80s had a lot to do with it
17:14.56z00daxI am guessing he liked the game, in which case, there might have been worse places to move on
17:15.07Leeds100% true - it's where he wanted to go
17:15.58Leedsapparently my mum and aunt (his only children) were at the clubhouse having a coffee - the last time they saw him, he made a silly face at them through the clubhouse window, then went off to play :-)
17:36.30wethrinEek. Sorry to hear that, Leeds :(
17:36.40Leedsthanks
17:40.04ChoHagI don't know. I think it's how I'd like to go.
17:40.51ChoHagPull a silly face to your friends and then croak while playing a pointless game.
17:40.59ChoHagAnd no that's not sarcastic.
17:48.21LeedsI believe you
17:49.03ChoHagAlso, what's best practice for accessing 'private' data from servers hosted in the dmz?
17:49.28wethrinssh?
17:50.06ChoHagI read lots of articles which in one breath say never to allow a connection to be initiated from the dmz to the lan and yet to forward email from the dmz server to the lan server.
18:00.49*** join/#gllug mindbendr (n=run@94-194-128-38.zone8.bethere.co.uk)
18:01.02mindbendrhi
18:03.05mindbendrwhat's the reason behind having i386 packages on x64 distro any idea?
18:05.05wethrinmaybe the packages aren't available for 64-bit
18:05.46mindbendron centos5, it provides i386 and x64 versions both
18:05.56mindbendron the x64 source
18:09.54mindbendrfor PAM, it has got both in http://mirror.centos.org/centos/5/os/x86_64/CentOS/
18:10.02mindbendrmay be z00dax can explain :)
18:13.10*** join/#gllug catalyst (n=catalyst@allegro/user/angelchild)
19:55.22kjsmindbendr: for running 32bit apps on a 64bit system
19:55.44kjsFor this to work, some 32bit packages are required, vmware for example
20:02.46halijava 1.4 is another
20:02.52halifirefox
20:03.02halietc
20:06.43mindbendrso would you need PAM x386 package for that?
20:06.50mindbendr*i386
20:07.36mindbendri'm just wondering how would removing pam i386 affect the system?
20:15.41morsingcatalyst!
20:20.59ChoHagWhoever thought bringint a tree inside your house every year was a good idea is an idiot.
20:24.47*** join/#gllug j0nr (n=j0nr@5acc9dcf.bb.sky.com)
20:28.37morsingj0nr!
20:28.57j0nrboo
21:00.05kjsyo
21:00.12morsingBeer
21:00.19kjs24
21:23.24kjsmindbendr: does it work atm? are you running 32bit pam?
21:23.53kjsyou can tell yum to install x86_64 iirc
21:24.02kjsunless you specify .i386
21:39.45*** join/#gllug j0nr_ (n=j0nr@5acc9dcf.bb.sky.com)
21:40.35morsingj0nr_!
21:46.21j0nrargh rename command is telling me the files i am trying to rename already exist?? bt how can they until i have renamed them?
21:46.25j0nri do rename 'y/A-Z/a-z/' *.FILE
21:46.29j0nrand i get FILE.FILE not renamed: file.file already exists.... but it doesnt!
22:11.32wethriny/ ?
22:14.36mindbendrkjs, i don't but it's been shipped with the distro so I was wondering does the OS have any dependency to the 32bit packages by any chance, not specificly PAM because there are loads of them
23:20.40*** join/#gllug chillitom_ (n=tom@87-194-123-85.bethere.co.uk)
23:22.13morsingchillitom_!
23:41.56*** join/#gllug Leeds (n=richardc@n058152138059.netvigator.com)
23:42.22morsingLeeds!
23:42.26morsingG'night
23:55.23z00daxmindbendr: quite a lot of people exclude the i386 packages at install time, so get a x86_64 only install, depending on your requirements, that might be a good idea

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