IRC log for #n9 on 20120825

01:50.27ghjgfjghjbn2i was running N9 QuickTweak on PR 1.2
01:50.37ghjgfjghjbn2then I OTA to PR 1.3 without uninstalling N9 QuickTweak
01:50.45ghjgfjghjbn2Can I just update to the latest N9 QuickTweak?
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09:04.06Elleo2/5
09:04.07Elleooops
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10:15.53rmyHello
10:16.04Rantwolfhello
10:16.11rmyI need some help with my N9.
10:16.22Rantwolfwhat kind of problem?
10:16.51rmyCross problem between connexion / identification and mail+exchange+rss
10:17.02rmyFacts :
10:17.08rmyMy connection is good
10:17.17rmyProblem is independant of provider
10:17.27rmyI can go over internet
10:17.41rmyI can't connect to retreive/send mail
10:18.03rmyI can't configure new mail account (unknown error, retry later)
10:18.13Rantwolfit is possible to send or recieve mail trough wifi?
10:18.28rmyNo : login/password error
10:18.36Rantwolfdo you use a mail or an exchange account?
10:18.38rmySame for echange calendar sync
10:18.56rmyMail for mails, echange account for calendar sync
10:19.07Rantwolfgood
10:19.11rmysame problem : error with login /password
10:19.20Rantwolfwhat firmeare do you have installed?
10:19.35rmyHow may I check ?
10:19.37Rantwolffirmware
10:20.17Rantwolfin the telephone application: *#0000#
10:20.50rmyV40.2012.21-3_PR_001
10:21.06Rantwolfohh, thats the newest
10:21.31rmyLast thing : I can receive email via third application (Trojità)
10:22.06rmyI thought I should perhaps check the .config for mails, but I don't know the name of the apps and where to find it
10:22.20rmySomeone told me it's "Modest"
10:22.32Rantwolfi don't use exchange for calendar > i'm using caldav
10:22.32rmyBut wasn't able to retreive info over that
10:23.12Rantwolfbut if you are going to accounts, there is no way to set up a new account?
10:24.05rmyNo, I erased all my accounts to check if with newer it woud be better, but when I try "auto config" it says "unknow error", just like if it was unable to use my login password
10:24.29Rantwolfwait i'll check it too
10:24.34rmyIs there a file where login/password are stored, that could have a problem with access rights ?
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10:26.09rmyImpossible to register Nokia account too
10:27.20Rantwolfa file where login are saved is unknown by me
10:27.51rmyNote : not sure it's exchange. IN french N9 it's called "Mail pour exchange" but it's a sync via google calendar, and I'm quite sure it's a caldav
10:28.16Rantwolfbut if you do a manually setup of your account? not an auto config
10:29.02Rantwolfbe back in 10 minutes
10:29.09rmyAccount is registred but impossible to retreive / send mail. It says that "SMTP server is unknow or login password are wrong"
10:29.12rmyK
10:29.34rmyIt seems that all that problems are related to login/password of each account.
10:32.05rmySearch :
10:32.26rmyI've a ~/.accounts
10:32.46rmywhere there's 3 files
10:33.49rmyaccount.db (user:users 644)
10:34.30rmyaccounts.db-wal (user:operator 600)
10:34.59rmybrowserStorage.db (user:users 644)
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10:37.39rmyjust tried to mv accounts.db accounts.db.back and configure new account, same problem.
10:44.45Rantwolfi've got the same permissions on these files
10:45.55rmyIt's just the DB of accounts created but nothing related to passwords....
10:46.29Rantwolfmake a backup
10:46.32rmyIt's just like all the apps that need to retrive login password were unable to.
10:46.45Rantwolfand try a factory reset
10:47.20rmyI'll do but that will be the last solution... I already have made a soft reset (all configs only).
10:47.51rmyI like to understand and find, it could help someone else later, and perhaps solve a bug in N9.
10:47.52Rantwolfohh you made soft-reset?
10:48.04rmyYes.
10:48.12rmyProblem remain the same :/
10:48.16Rantwolfthat's hard
10:49.17rmyWhen I'll do a factory full reset, I'll first make a full backup o the N9 (I mean disk image) and make a md5sum over each file.
10:49.33rmyThen I'll reset and reconfigure, do same thing
10:49.40rmyand check the diff ;)
10:50.05Rantwolfjust make the backup with 'nokia link'
10:50.15rmyAnd if mail works again, I'll configure just one and check again the diff to find why...
10:50.27rmy?? What is nokia link ?
10:50.32Rantwolfwait
10:51.07Rantwolfhttp://www.nokia.com/ch-de/support/produkte/nokia-link/
10:51.10rmyI don't think I'll do a backup of only my personnal files : the aim i to make a backup of the 16Gio of the disk. Probably via ssh.
10:52.00Rantwolfmhm
10:52.11rmySo I'll be able to compare config files and so on...
10:52.34rmyAnd... there's no Nokia link for linux ;)
10:52.48Rantwolfno
10:52.58Rantwolfonly for mac an win
10:53.07rmyI don't have :P
10:53.16Rantwolfi'm using mac
10:53.34rmyonly linux boxes there.
10:53.36Rantwolfand it's fine
10:53.54rmyYes, it's nice, and it runs over unix ;)
10:54.11Rantwolfdo you own a virtual machine?
10:54.15rmyWhen i'm using mac in my work, it's only via terminal...
10:54.38Rantwolf;-)
10:55.13rmyI have virtual machine, but it will be simplier to backup all the phone with one command line that to install a new OS and have a partial copy...
10:57.00Rantwolftwo weeks ago, i got my new white n9, the black got my sister
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10:57.18Rantwolfi just made a backup with nokia link
10:57.22rmyFor now, i'm checking every .conf and config folder to try finding what is related to login....
10:57.24Rantwolfand it was fine
10:59.54Rantwolfis there any text in the accounts.db?
11:00.52rmywill check
11:02.03Rantwolfi'll find there all my logins and passwords
11:02.24Rantwolfbut the passwords are encrypted
11:03.03rmyyes, same for me, my only account configured id there, between some command lines that seems SQL commands
11:03.53rmyWill try to configure new account and check dmesg
11:04.56Rantwolfyes
11:07.09rmyI've 5 times "credp : signond : credential 0::1 (or 7 or 2) not present in source SRC:9990005
11:07.13rmyand then
11:08.07rmyAegis (ich is related to security if I well remember) : credp_kcheck failed 9990005 libdevmapper.so.1.02
11:08.41rmyAegis : libdevmapper.so.1.02 verification failed (source origin check)
11:08.48rmy:/
11:09.25rmyhttp://discussions.nokia.com/t5/Maemo-and-MeeGo-Devices/N9-signond-fails/td-p/1375647
11:10.54rmySo, problem is found.
11:11.01rmyNo, How to solve...
11:14.02rmynow*
11:14.44Rantwolfnow you've got me there
11:15.12rmySorry for my bad english, I don't understand this expression
11:16.15Rantwolfi have no ideas more for you
11:16.25rmyok
11:17.15rmyMay you check if you have /usr/lib/libdevmapper.so.1.02
11:17.24Rantwolfwait
11:20.20rmymine is root:root 644 114956 MAR 22 2011
11:20.46rmywith a link from /usr/lib/libdevmapper.so
11:25.01Rantwolfmy file is the same
11:27.34rmyOk...
11:27.53rmyWill try to find a solution on #harmattan now, and let you know if this goes better
11:28.00rmyThanx for trying to help me.
11:28.18Rantwolfno problem
11:36.18rmyRantwolf, still there ?
11:36.32Rantwolfyes
11:37.00rmymay you please check md5sum of your /usr/lib/libdevmapper.so.1.02 ?
11:38.18rmymine is 1cce85e30f9c779d9048a3e54719211c
11:39.12Rantwolf02b7def33b75645bc2c9a9beff263231
11:39.36rmywoops...
11:39.45rmyseems I've corruption
11:39.58rmymay you send me your file ?
11:40.06rmyI'll check replacement...
11:45.15Rantwolfpending file reqest
11:46.22Rantwolf...
11:46.23rmytry again please, I just forgot to click on "save"
11:47.51rmysems it doen't work... are you able to upload somewhere ?
11:47.57rmyseems*
11:48.07Rantwolfjust one moment
11:48.13rmythank you
11:50.37Rantwolfhttp://owncloud.alphaseek.de/public.php?service=files&token=1f01100faa06a5b0f134a787d30a9b36f0fb6c20&file=/clientsync/libdevmapper.so.1.02
11:52.15Rantwolfgot it?
11:54.01rmysorry, I was answering call. Yes I got it, thx.
11:54.22rmyI'll transfer to phone, and come back to tell if it works
12:04.45rmyDoesn't work... will try to reboot and see if it changes something....
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12:13.49rmyThings go worse :
12:14.42rmyAfter reboot, my .accounts/accounts.db and worse, my .accounts/accounts.db-wal were reset.
12:14.56Rantwolfohh
12:15.14rmysecond one as size 0, and it's the "wall" of new account possibility creation...
12:15.41rmyI'll try to come back to my old lib and reboot, and tell if it comes back to previous state.
12:17.49rmyI dont have a backup of  .accounts/accounts.db-wal (else perhaps in the backup i created on the phone before last config reset)
12:19.51rmygasp :/
12:19.54rmyremain the same.
12:21.03rmyWill stop searching until I've made a full backup. Won't be before next week, I'm not at home. Will let you know with further searchings
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12:36.07rmyRantwolf : mv accounts.db and accounts.db-wal to accounts.db.back and accounts.db-wal.back and try to configure new mail solve this last issue.
12:36.37rmyI'll try again to put your lib and reboot, and try to mv accounts.db again and try to connect.
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13:28.24rmynothing changes. things remain the same. Thanks again Rantwolf, C u next time.
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